You can start a screenshare when you're ready so we can look into this issue together
This video will show how to start a screenshare:
Search found 67 matches
- Thu May 19, 2022 6:53 am
- Forum: Help / How to use AllProWebTools
- Topic: Dictionary Term Links
- Replies: 5
- Views: 29
- Wed May 18, 2022 7:46 am
- Forum: Suggestions / Feature Requests
- Topic: A middle ground for branded/unbranded emails
- Replies: 2
- Views: 14
Re: A middle ground for branded/unbranded emails
You can accomplish what you are looking for by following the instructions under the heading "Customized Unsubscribe Button" located at this link: https://www.allprowebtools.com/Branded- ... oWebTools/
It will describe options to create either an Unsubscribe URL or an Unsubscribe Link
It will describe options to create either an Unsubscribe URL or an Unsubscribe Link
- Tue May 17, 2022 12:48 pm
- Forum: Help / How to use AllProWebTools
- Topic: Dictionary Term Links
- Replies: 5
- Views: 29
Re: Dictionary Term Links
I am able to create a dictionary term on my end by:
1) Name the term
2) Put in the override URL
3) Put in more description
4) Then, click on the Save button
Did you experience any error message on the page?
1) Name the term
2) Put in the override URL
3) Put in more description
4) Then, click on the Save button
Did you experience any error message on the page?
- Tue May 17, 2022 12:42 pm
- Forum: Suggestions / Feature Requests
- Topic: Revised date on estimates
- Replies: 1
- Views: 7
Re: Revised date on estimates
Thank you for the suggestion, we will consider this for a future version.
- Wed May 04, 2022 4:02 pm
- Forum: Help / How to use AllProWebTools
- Topic: custom templates
- Replies: 3
- Views: 2159
Re: custom templates
You can go to the email template editor on AllProWebTools and click on the "< >" button to view HTML.
Then you can copy and paste the HTML of your email into the "Source Code" window and click save
Then you can copy and paste the HTML of your email into the "Source Code" window and click save
- Wed May 04, 2022 9:14 am
- Forum: Help / How to use AllProWebTools
- Topic: Email Reports
- Replies: 1
- Views: 60
Re: Email Reports
This video will show you how:
- Tue Apr 26, 2022 4:02 pm
- Forum: Suggestions / Feature Requests
- Topic: Texting Estimates
- Replies: 1
- Views: 67
Re: Texting Estimates
Thanks for the suggestion. This feature is not available at the moment. We will consider adding this in a future version release.
- Fri Apr 22, 2022 4:51 pm
- Forum: Help / How to use AllProWebTools
- Topic: Sending EMails
- Replies: 2
- Views: 64
Re: Sending EMails
These are system emails such as Invoices, Password Reset, Notifications, etc.
- Tue Apr 12, 2022 6:10 pm
- Forum: Report a Bug
- Topic: Customer accounts are blank
- Replies: 1
- Views: 47
Re: Customer accounts are blank
Please try logging out and then back in.
- Tue Apr 12, 2022 6:09 pm
- Forum: Report a Bug
- Topic: All our customer info except email is missing
- Replies: 2
- Views: 65
Re: All our customer info except email is missing
Please try logging out and then back in.
- Tue Apr 12, 2022 2:11 pm
- Forum: Report a Bug
- Topic: Brand Colors - Keep in Profile
- Replies: 7
- Views: 312
Re: Brand Colors - Keep in Profile
Today I did a screenshare with the customer and she showed me that the colors were saved on her Laptop but they were NOT saved on her Desktop.
Both her laptop and desktop have the save version of Chrome and MacOS
Both her laptop and desktop have the save version of Chrome and MacOS
- Fri Mar 11, 2022 10:46 am
- Forum: Help / How to use AllProWebTools
- Topic: Missing Logo from Bottom of "Benefits" Page
- Replies: 15
- Views: 459
Re: Missing Logo from Bottom of "Benefits" Page
We are still waiting for you to provide the URL to your image.
When you go to "Manage Images & Files" - you can right-click on the image and a menu will show up like this:
Click on "Show URL" and copy and paste it in this forum.
When you go to "Manage Images & Files" - you can right-click on the image and a menu will show up like this:
Click on "Show URL" and copy and paste it in this forum.
- Thu Mar 10, 2022 6:15 pm
- Forum: Help / How to use AllProWebTools
- Topic: usage of Webhook with APWT
- Replies: 13
- Views: 429
- Sat Feb 26, 2022 6:03 pm
- Forum: Report a Bug
- Topic: Dictionary links adding automatically even to alternative text for images
- Replies: 13
- Views: 379
Re: Dictionary links adding automatically even to alternative text for images
The Dictionary System was intentionally designed to be case sensitive. This means that if you create a dictionary term as "soft washing" it will not match any of the following: Soft washing Soft Washing SOFT washing soft WASHING SOFT WASHING sOft washing sOFt washing soft wAshing soft wAShing soft W...
- Thu Feb 24, 2022 2:08 pm
- Forum: Help / How to use AllProWebTools
- Topic: Saving templates gives error for the request variables
- Replies: 2
- Views: 62
Re: Saving templates gives error for the request variables
This question was already answered here: viewtopic.php?f=1&t=4747&p=11016#p11016
- Mon Feb 21, 2022 3:19 pm
- Forum: Help / How to use AllProWebTools
- Topic: Limit Extension
- Replies: 2
- Views: 75
Re: Limit Extension
The way that you are trying to use the Marketing Campaigns is not how we recommend prospecting. There is a much easier and effective way as explained in this 2 minute video:
- Thu Feb 17, 2022 9:55 am
- Forum: Help / How to use AllProWebTools
- Topic: The arrow at the the top right corner of schedule email features
- Replies: 6
- Views: 114
Re: The arrow at the the top right corner of schedule email features
I have reset your permission now. Please try it again.
- Wed Feb 16, 2022 4:29 pm
- Forum: Help / How to use AllProWebTools
- Topic: The arrow at the the top right corner of schedule email features
- Replies: 6
- Views: 114
Re: The arrow at the the top right corner of schedule email features
Thank you for reporting this. It has been fixed now.
You can reload the page and try again to see if it's work on your end.
You can reload the page and try again to see if it's work on your end.
- Thu Feb 03, 2022 4:53 pm
- Forum: Help / How to use AllProWebTools
- Topic: Customer List from all time sales
- Replies: 1
- Views: 62
Re: Customer List from all time sales
This question was previously answered here: viewtopic.php?t=3196
- Thu Feb 03, 2022 2:53 pm
- Forum: Help / How to use AllProWebTools
- Topic: Truncated member list on website
- Replies: 1
- Views: 42
Re: Truncated member list on website
Please provide the URL where you are experiencing this issue so we can take a look.
- Fri Jan 21, 2022 4:44 pm
- Forum: Help / How to use AllProWebTools
- Topic: [BULK] message in emails
- Replies: 1
- Views: 113
Re: [BULK] message in emails
As I mentioned while we're on the call together, This is causing by your customers email server.
[BULK} is a tag that was added to the email by the email servers at randallreilly.com
[BULK} is a tag that was added to the email by the email servers at randallreilly.com
- Thu Jan 20, 2022 4:10 pm
- Forum: Help / How to use AllProWebTools
- Topic: Updating templates gives errors.
- Replies: 2
- Views: 185
Re: Updating templates gives errors.
You can edit the code in each of the templates by going to Theme Editor > select your theme > click the "save" button first when you reach the theme code. Then reload the page by pressing the enter key on the URL bar and you will see the following errors on the page: value="<? print $ **PHP CODE IS ...
- Thu Jan 20, 2022 11:54 am
- Forum: Help / How to use AllProWebTools
- Topic: how to add custom fields in system contact form?
- Replies: 2
- Views: 117
Re: how to add custom fields in system contact form?
Hey Trannum! You can create a new web page to achieve this! Since at the moment, the widgets on AllProWebTools can not be edited. I would suggest that the best way is to use our Custom Field and Signup Box features then create a new System Contact page. Does these videos answer your question ? : Od6...
- Thu Jan 20, 2022 11:39 am
- Forum: Help / How to use AllProWebTools
- Topic: Product name chop off on Shopping cart page
- Replies: 2
- Views: 170
Re: Product name chop off on Shopping cart page
Please reload the page and you can let me know if the webpage still display the same as earlier
- Wed Jan 19, 2022 4:28 pm
- Forum: Help / How to use AllProWebTools
- Topic: Request Approval to Reactivate Email Sends
- Replies: 3
- Views: 224
Re: Request Approval to Reactivate Email Sends
When your account was under the review, we did turn off all of your marketing campaigns.
I just went ahead and checked your account, It looks like everything is fine and set up correctly! You can turn them on now as you'd like and each campaign will pick up where it left off.
I just went ahead and checked your account, It looks like everything is fine and set up correctly! You can turn them on now as you'd like and each campaign will pick up where it left off.
- Tue Jan 18, 2022 1:48 pm
- Forum: Help / How to use AllProWebTools
- Topic: APWT Monthly Limit Threshold Questions
- Replies: 3
- Views: 147
Re: APWT Monthly Limit Threshold Questions
You can use the prospecting pools feature to keep adding leads into a campaign. By doing this you can surpass the threshold number of your campaign.
- Fri Jan 14, 2022 3:15 pm
- Forum: Help / How to use AllProWebTools
- Topic: Setting up email with Mailgun Sandbox
- Replies: 4
- Views: 2794
Re: Setting up email with Mailgun Sandbox
We have updated the integration instructions for Mailgun. They can be found here: https://www.allprowebtools.com/How-to-s ... oWebTools/
- Fri Jan 14, 2022 9:15 am
- Forum: Help / How to use AllProWebTools
- Topic: Contact is Not Being Sent Email for "Reset Password"
- Replies: 5
- Views: 312
Re: Contact is Not Being Sent Email for "Reset Password"
Can you provide me the "Contact ID number" of the customer please?
- Thu Jan 13, 2022 1:58 pm
- Forum: Help / How to use AllProWebTools
- Topic: How Does a Contact Re-Subscribe?
- Replies: 3
- Views: 159
Re: How Does a Contact Re-Subscribe?
When you see an email that looks like this 1.1.png You can click on the email address to change it. You can put the number "2" at the end of the email like this: 1.2.png Uncheck the box that says "unsubscribed" and then press the green check button to save and now it will look like this: 1.3.png Now...
- Tue Jan 11, 2022 12:13 pm
- Forum: Report a Bug
- Topic: Brand Colors - Keep in Profile
- Replies: 7
- Views: 312
Re: Brand Colors - Keep in Profile
We have tested the feature for about a week now on 4 different browsers (Chrome, Chromium, Brave and Firefox) and found out that it did save the customized color palette everyday on our end. Clearing cache and cookies can remove your saved colors. You can try a different browser just for testing pur...
- Fri Jan 07, 2022 3:37 pm
- Forum: Help / How to use AllProWebTools
- Topic: Export Products
- Replies: 2
- Views: 138
Re: Export Products
Please follow the instructions in this video to access your "Images & Files" manager. You will find a folder called "Reports". You will find the file there.
- Wed Dec 29, 2021 1:36 pm
- Forum: Help / How to use AllProWebTools
- Topic: Need to change Domain due to Spam
- Replies: 2
- Views: 125
Re: Need to change Domain due to Spam
Hey Kelly! I went ahead into your account and found out that the "From Email" address still hasn't been updated yet.
To update the "From Email" address, you can go to "Settings" then "Company Information".
Once you edit your "From Email" address please click save.
To update the "From Email" address, you can go to "Settings" then "Company Information".
Once you edit your "From Email" address please click save.
- Wed Dec 15, 2021 5:11 pm
- Forum: Help / How to use AllProWebTools
- Topic: Turning off emails during the holidays
- Replies: 2
- Views: 179
Re: Turning off emails during the holidays
Thank you for the suggestion Vincent. That's a great idea actually!
We will look into this and will consider it for our future version!
We will look into this and will consider it for our future version!
- Wed Dec 08, 2021 4:56 pm
- Forum: Suggestions / Feature Requests
- Topic: Image Gallery
- Replies: 1
- Views: 189
Re: Image Gallery
You can click on this button on the CRM page to see pictures the client and you have sent back and fourth
You will see this page
You will see this page
- Wed Dec 08, 2021 4:32 pm
- Forum: Report a Bug
- Topic: Unable to access scheduled emails
- Replies: 3
- Views: 296
Re: Unable to access scheduled emails
Does this help? :
- Fri Dec 03, 2021 4:47 pm
- Forum: Help / How to use AllProWebTools
- Topic: Gift Certificate
- Replies: 6
- Views: 260
Re: Gift Certificate
Hey Steve! It is possible for you to create a gift certificate on AllProWebTools!
Does this help? :
Does this help? :
- Thu Dec 02, 2021 10:26 am
- Forum: Help / How to use AllProWebTools
- Topic: duplicates uploaded
- Replies: 1
- Views: 94
Re: duplicates uploaded
Duplicates were detected but they were not loaded.
- Tue Nov 30, 2021 9:04 am
- Forum: Help / How to use AllProWebTools
- Topic: Sending Limits
- Replies: 2
- Views: 95
Re: Sending Limits
This image is showing that the current number of contacts in the campaign is: 42 (you can see it in the green bar on the left) It goes on to explain that you can still add an additional: 58 contacts to the campaign. 42 + 58 = 100 The message is also providing the information that your current send l...
- Mon Nov 29, 2021 5:14 pm
- Forum: Help / How to use AllProWebTools
- Topic: Restarting inactive campaign
- Replies: 1
- Views: 94
Re: Restarting inactive campaign
The reactivated campaign will start from the sequence on the day you've stopped it. Once you reactivate the campaign, it will continuing to process the remaining sequence until it catches up to the present date
- Mon Nov 29, 2021 1:00 pm
- Forum: Suggestions / Feature Requests
- Topic: Request to add a new feature to pin a blog post in APWTs Dashboard
- Replies: 1
- Views: 188
Re: Request to add a new feature to pin a blog post in APWTs Dashboard
Thank you so much for the suggestion Trannum. We will look into this and will consider it for our future version!
- Mon Nov 29, 2021 6:36 am
- Forum: Help / How to use AllProWebTools
- Topic: Access Error #7
- Replies: 2
- Views: 131
Re: Access Error #7
Access has been restored for 72.195.207.41.
- Sun Nov 28, 2021 8:56 pm
- Forum: Help / How to use AllProWebTools
- Topic: email sends per hour
- Replies: 4
- Views: 188
Re: email sends per hour
This question was previously addressed here: viewtopic.php?t=4486
- Mon Nov 22, 2021 11:32 am
- Forum: Help / How to use AllProWebTools
- Topic: unable to delete a tag
- Replies: 1
- Views: 121
Re: unable to delete a tag
Thank you for reporting this issue. It has now been addressed.
You can go to Contacts -> Manage Tags page to see if the tag is still there.
You can go to Contacts -> Manage Tags page to see if the tag is still there.
- Fri Nov 19, 2021 9:15 am
- Forum: Suggestions / Feature Requests
- Topic: Option to turn on/off upsell
- Replies: 1
- Views: 200
Re: Option to turn on/off upsell
Thank you for the suggestion Lola! We will consider this for a future version.
At the moment, the best way to achieve this on AllProWebTools is to delete and recreate your upsell offer page.
At the moment, the best way to achieve this on AllProWebTools is to delete and recreate your upsell offer page.
- Wed Nov 17, 2021 2:10 pm
- Forum: Help / How to use AllProWebTools
- Topic: Over the limit?
- Replies: 11
- Views: 420
Re: Over the limit?
I understand.
Can you post the screenshot or error message of what you're experiencing please?
Can you post the screenshot or error message of what you're experiencing please?
- Wed Nov 17, 2021 12:20 pm
- Forum: Help / How to use AllProWebTools
- Topic: Over the limit?
- Replies: 11
- Views: 420
Re: Over the limit?
If you can share with me the error message or post a screenshot I will be able to assist you further. You may also consider starting a screenshare so that we can look at the issue together. I am sure we can get it resolved quickly! Here is a video that shows how to start a screenshare: 4VM7ZqteDjs
- Wed Nov 17, 2021 10:24 am
- Forum: Help / How to use AllProWebTools
- Topic: Over the limit?
- Replies: 11
- Views: 420
Re: Over the limit?
You have configured your campaign to wait 4 days before sending the next email.
Your next email send is currently scheduled for November 20th.
Your next email send is currently scheduled for November 20th.
- Wed Nov 17, 2021 10:14 am
- Forum: Help / How to use AllProWebTools
- Topic: Button color
- Replies: 1
- Views: 100
Re: Button color
From the webpage editing screen:
Step1: click on the button to be changed
Step2: Enter a new style called "background-color" with a value equal to the hex color code you desire.
Step3: Save your changes
Step1: click on the button to be changed
Step2: Enter a new style called "background-color" with a value equal to the hex color code you desire.
Step3: Save your changes
- Tue Nov 16, 2021 12:14 pm
- Forum: Help / How to use AllProWebTools
- Topic: Over the limit? Part
- Replies: 5
- Views: 241
Re: Over the limit? Part
I understand.
If you want to add 689 contacts, you can put them into a new tag.
The system looks at the total number of contacts in the tag and will not allow it to be added if it is over the limit.
I hope this helps you!
If you want to add 689 contacts, you can put them into a new tag.
The system looks at the total number of contacts in the tag and will not allow it to be added if it is over the limit.
I hope this helps you!
- Tue Nov 16, 2021 10:23 am
- Forum: Help / How to use AllProWebTools
- Topic: Over the limit? Part
- Replies: 5
- Views: 241
Re: Over the limit? Part
This image is showing that the current number of contacts in the campaign is: 4,886 (you can see it in the green bar on top of name list) It goes on to explain that you can still add an additional: 5,114 contacts to the campaign. 4886 + 5114 = 10,000 The message is also providing the information tha...