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by Agalassi1792
Thu Feb 27, 2020 4:46 pm
Forum: Report a Bug
Topic: leadbox codes are being covered up
Replies: 0
Views: 2

leadbox codes are being covered up

Hi,

I have been noticing this happen for a few weeks ago. But the 'Recaptcha configuration' box completely covers the codes for the leadboxes. Also - those codes extend further than the size of the table. See screenshot.
by Agalassi1792
Thu Feb 27, 2020 4:06 pm
Forum: Report a Bug
Topic: double tagging
Replies: 2
Views: 9

Re: double tagging

ok great thank you
by Agalassi1792
Thu Feb 27, 2020 3:38 pm
Forum: Suggestions / Feature Requests
Topic: "Add These Tags to Campaign" area
Replies: 4
Views: 10

Re: "Add These Tags to Campaign" area

Hi,

Okay great, thank you!
by Agalassi1792
Thu Feb 27, 2020 2:42 pm
Forum: Suggestions / Feature Requests
Topic: "Add These Tags to Campaign" area
Replies: 4
Views: 10

Re: "Add These Tags to Campaign" area

Hi, I don't know how to write this for you - but just making it more clear on what is happening would be great. Since right now it is just so extremely misleading. It needs to clearly state that it will add ALL of the contacts from that tag into the campaign, AND it will send emails out accordingly....
by Agalassi1792
Thu Feb 27, 2020 11:35 am
Forum: Report a Bug
Topic: double tagging
Replies: 2
Views: 9

Re: Need the ability to have campaigns tag people with MULTIPLE tags

I just attempted to test this out. I set a different tag to the sign up box then the campaign's tag.

This did not work. I only got tagged once - with the tag that was on the Leadbox. my test did not get tagged with the tag that is on the campaign.
by Agalassi1792
Thu Feb 27, 2020 11:32 am
Forum: Report a Bug
Topic: Issue with leadbox integrated into WordPress
Replies: 1
Views: 3

Issue with leadbox integrated into WordPress

Please see the attached screenshot. Why is it giving me this error message??

"Please fill out Comments with only alpha-numeric characters and basic punctuation."

I do not see anything wrong with what I typed into that box.
by Agalassi1792
Thu Feb 27, 2020 11:05 am
Forum: Suggestions / Feature Requests
Topic: Editing Email Campaigns
Replies: 2
Views: 250

Re: Editing Email Campaigns

Hello, I'm going to add onto here that we really, really need the ability to edit campaigns. its not just about the emails - its about the tags. if we nee to change a tag on the campaign, we have to recreate the entire campaign. We should be able to have FULL control over the campaign once it is cre...
by Agalassi1792
Thu Feb 27, 2020 11:03 am
Forum: Suggestions / Feature Requests
Topic: "Add These Tags to Campaign" area
Replies: 4
Views: 10

"Add These Tags to Campaign" area

Hello, On the 'Campaign Statistics" page, please reword this "Add These Tags to Campaign". This is so very confusing. I was working with another APWT expert this morning. We both saw this, and we thought "oh, this is a way to add a secondary tag to the campaign" so we added ...
by Agalassi1792
Thu Feb 27, 2020 10:59 am
Forum: Suggestions / Feature Requests
Topic: Need the ability to have campaigns tag people with MULTIPLE tags
Replies: 1
Views: 13

Need the ability to have campaigns tag people with MULTIPLE tags

Hello, I need the ability for a campaign to tag someone with MULTIPLE tags. Right now, the way that this works, is so terribly confusing: "You can set the first tag on the lead box and the second tag on the campaign" The problem with this is when you already have dozens of campaigns and le...
by Agalassi1792
Tue Jan 28, 2020 1:53 pm
Forum: Help / How to use AllProWebTools
Topic: Change Labels / Placeholder text in forms
Replies: 4
Views: 83

Re: Change Labels / Placeholder text in forms

Great, thank you!

This worked for the labels. I appreciate your help with this!
by Agalassi1792
Mon Jan 27, 2020 5:05 pm
Forum: Help / How to use AllProWebTools
Topic: Change Labels / Placeholder text in forms
Replies: 4
Views: 83

Re: Change Labels / Placeholder text in forms

Hi Noah, Thank you for your reply. I have been attempting this, but to no avail. I know you are not CSS experts, but can you guide me to the correct classes/id's to use? this is what I have been trying, in terms of the classes: .form-control.leadbox-input#name .leadbox-input.form-group.Name label.le...
by Agalassi1792
Mon Jan 27, 2020 2:06 pm
Forum: Help / How to use AllProWebTools
Topic: Change Labels / Placeholder text in forms
Replies: 4
Views: 83

Change Labels / Placeholder text in forms

Hello, Is there an easy way to change Labels / Placeholder text on contact forms? I have been hearing complaints from some clients that since the 'name' field just says 'name', many, many people are only putting in their first name and omitting their last names. I want to be able to change 'name' to...
by Agalassi1792
Thu Jan 23, 2020 4:40 pm
Forum: Help / How to use AllProWebTools
Topic: Open Image in Lightbox
Replies: 2
Views: 76

Re: Open Image in Lightbox

Okay great, thank you! I try this out.

I appreciate the help!
by Agalassi1792
Thu Jan 23, 2020 4:39 pm
Forum: Help / How to use AllProWebTools
Topic: I cannot remove labels on a form
Replies: 2
Views: 63

Re: I cannot remove labels on a form

Okay great, thank you! I appreciate the help with this!
by Agalassi1792
Wed Jan 22, 2020 1:26 pm
Forum: Help / How to use AllProWebTools
Topic: I cannot remove labels on a form
Replies: 2
Views: 63

I cannot remove labels on a form

Hello, I still cannot remove labels on a form. I chatted with someone about this a few days ago. Support Code: 2842-0 Sign up Box ID #24 I cannot modify this form in anyway whatsoever, because all I get is this error: "Whoops! Please make sure the Dynamic Message contains letters, numbers, and ...
by Agalassi1792
Wed Jan 22, 2020 11:19 am
Forum: Help / How to use AllProWebTools
Topic: Bulk export Media Library
Replies: 1
Views: 62

Bulk export Media Library

Hello,

Is there a way to export the entire media library out of APWT into a zip file or something like that?
by Agalassi1792
Wed Jan 22, 2020 11:04 am
Forum: Help / How to use AllProWebTools
Topic: Open Image in Lightbox
Replies: 2
Views: 76

Open Image in Lightbox

Hello,

Is there a way to click to open a picture in a lightbox? Let me know, thanks!
by Agalassi1792
Tue Jan 21, 2020 5:16 pm
Forum: Report a Bug
Topic: Media Library Missing
Replies: 1
Views: 65

Media Library Missing

Hello,

I was attempting to upload some pictures into a client's media library and the page is blank. There are no images, no uploader - nothing. I refreshed the page, clicked around and went back to the media library and it still is not loading.

Let me know about this if you can, thanks!
by Agalassi1792
Mon Jan 20, 2020 4:37 pm
Forum: Help / How to use AllProWebTools
Topic: Sign up form - field order
Replies: 14
Views: 4197

Re: Sign up form - field order

Okay great, sounds good.

Thanks!
by Agalassi1792
Mon Jan 20, 2020 10:19 am
Forum: Help / How to use AllProWebTools
Topic: Sign up form - field order
Replies: 14
Views: 4197

Re: Sign up form - field order

Hello,

Is there a better way to go about reordering the form fields yet? It would be very helpful if there was a much simpler way to go about doing this.

Let me know, thanks!
by Agalassi1792
Wed Jan 08, 2020 3:20 pm
Forum: Help / How to use AllProWebTools
Topic: Anonymous Payments
Replies: 4
Views: 148

Re: Anonymous Payments

Great, that sounds sounds good! Thanks for confirming!
by Agalassi1792
Tue Jan 07, 2020 4:22 pm
Forum: Help / How to use AllProWebTools
Topic: Anonymous Payments
Replies: 4
Views: 148

Re: Anonymous Payments

Okay great!

Just to confirm - will people still be forced to create a username when they are purchasing for the first time? Or is that going away with the new change as well?
by Agalassi1792
Tue Jan 07, 2020 4:14 pm
Forum: Help / How to use AllProWebTools
Topic: Change the email that gets sent after someone makes a purchase
Replies: 2
Views: 93

Re: Change the email that gets sent after someone makes a purchase

Okay great! This is all very helpful.

This client is on 5.1, so I will contact support to get it updated.

Thanks again for all of this information!
by Agalassi1792
Tue Jan 07, 2020 2:59 pm
Forum: Help / How to use AllProWebTools
Topic: Anonymous Payments
Replies: 4
Views: 148

Anonymous Payments

Hello, Is there any way at all that someone can make a purchase through APWT without being forced to create a username/password? I have a client that is asking this: "Is there a way to have anonymous payments? People don't remember their username/password between the year of their booking so th...
by Agalassi1792
Tue Jan 07, 2020 2:57 pm
Forum: Help / How to use AllProWebTools
Topic: Change the email that gets sent after someone makes a purchase
Replies: 2
Views: 93

Change the email that gets sent after someone makes a purchase

Hello, I have a client asking this question: "After someone makes an order - they get an email that tells them they are "paid in full" when they really aren't. they have paid the deposit only. Is there a way that line can be removed from the email template?" Is the email template...
by Agalassi1792
Mon Dec 30, 2019 10:06 am
Forum: Suggestions / Feature Requests
Topic: Is there a way to hide this message?
Replies: 2
Views: 126

Re: Is there a way to hide this message?

Hi Dave,

Okay great, thank you for this explanation about this and how it all works, I appreciate it!
by Agalassi1792
Mon Dec 16, 2019 6:44 pm
Forum: Help / How to use AllProWebTools
Topic: What is a reseller?
Replies: 1
Views: 124

What is a reseller?

Hello,

What is the difference between a reseller and a contact? What is a reseller?

I see that there is a way to convert a contact to a reseller - but what does that mean?

Can you explain the difference - and what a reseller means to APWT?

Let me know, thanks!
by Agalassi1792
Mon Dec 16, 2019 6:35 pm
Forum: Help / How to use AllProWebTools
Topic: Clear Notifications on the Dashboard
Replies: 1
Views: 110

Clear Notifications on the Dashboard

Hello, Is there a way at all to clear notifications on the dashboard - within the workflow timeline? Is there a way to like check off notifications so they can be hidden from the dashboard? I know there is a way to sort the dashboard - but that's not the same as this inquiry. So in a sense it would ...
by Agalassi1792
Mon Dec 16, 2019 3:26 pm
Forum: Suggestions / Feature Requests
Topic: Is there a way to hide this message?
Replies: 2
Views: 126

Is there a way to hide this message?

Hello, Is there a way to permanently make it so that this message stops popping up every time I log into APWT? "AllProWebTools uses the "browser notification system" in order to keep you up to date on your business. In order for this to work as intended, you must give this website per...
by Agalassi1792
Fri Dec 06, 2019 11:29 am
Forum: Report a Bug
Topic: Please make the STATE dropdown in the Create Buyers template longer
Replies: 7
Views: 750

Re: Please make the STATE dropdown in the Create Buyers template longer

Okay great, thank you. I was able to make it larger now.
by Agalassi1792
Fri Dec 06, 2019 10:09 am
Forum: Report a Bug
Topic: Please make the STATE dropdown in the Create Buyers template longer
Replies: 7
Views: 750

Re: Please make the STATE dropdown in the Create Buyers template longer

Hi, We have a few clients complaining that the STATE field on this page (/secure-create-buyer.php) is too small and is unusable - they are saying that they cannot complete the form because the STATE field is too small and hidden. Can this specific field please be made full width? It is much, much to...
by Agalassi1792
Thu Nov 07, 2019 11:15 am
Forum: Suggestions / Feature Requests
Topic: Allow STRIPE for recurring payments and memberships
Replies: 6
Views: 1148

Re: Allow STRIPE for recurring payments and memberships

Okay great thank you for that information.
by Agalassi1792
Mon Nov 04, 2019 5:29 pm
Forum: Suggestions / Feature Requests
Topic: Allow STRIPE for recurring payments and memberships
Replies: 6
Views: 1148

Re: Allow STRIPE for recurring payments and memberships

Hello,

Just curious about this - is Stripe now able to be used as a way to collect recurring payments through AllPro?

Or do we still need to just use Authorize.net?
by Agalassi1792
Wed Oct 23, 2019 8:45 am
Forum: Report a Bug
Topic: I keep on getting logged out
Replies: 2
Views: 230

Re: I keep on getting logged out

Hi

Yes I am aware of both of those things.

Neither of those were the case. I only log in on my one computer. I was logged into that site for about a total of 20 minutes before it kicked me out. so much less than the full hour.
by Agalassi1792
Tue Oct 22, 2019 1:35 pm
Forum: Report a Bug
Topic: I keep on getting logged out
Replies: 2
Views: 230

I keep on getting logged out

Hello,

I keep on getting logged out while I am in the middle of doing work. I was barely logged in for more than 25 minutes before I got kicked out the first time.

Why is this happening?
by Agalassi1792
Thu Oct 03, 2019 1:57 pm
Forum: Help / How to use AllProWebTools
Topic: View Date that someone joined a campaign
Replies: 22
Views: 1540

Re: View Date that someone joined a campaign

Okay great, sounds good!

Thank you!
by Agalassi1792
Tue Oct 01, 2019 4:14 pm
Forum: Help / How to use AllProWebTools
Topic: Changes in Authorize.Net
Replies: 2
Views: 277

Re: Changes in Authorize.Net

Hi Dave,

Okay great! Thank you for your reply and that information. I will track down what their MSP is. Thanks again!
by Agalassi1792
Tue Oct 01, 2019 11:22 am
Forum: Help / How to use AllProWebTools
Topic: Changes in Authorize.Net
Replies: 2
Views: 277

Changes in Authorize.Net

Hello, I got an email today that told of a change coming to Authorize.net: "Advanced Fraud Detection Suite Fee Adjustment Over the past two years, Authorize.Net has been improving our Advanced Fraud Detection Suite (AFDS) to better fight card testing and other fraud. We’ve seen overall rates of...
by Agalassi1792
Mon Sep 30, 2019 2:53 pm
Forum: Help / How to use AllProWebTools
Topic: View Date that someone joined a campaign
Replies: 22
Views: 1540

Re: View Date that someone joined a campaign

Hello,

Will this feature be available to use publicly soon?
by Agalassi1792
Mon Sep 16, 2019 5:02 pm
Forum: Help / How to use AllProWebTools
Topic: Custom Thank You Pages for Products
Replies: 2
Views: 336

Re: Custom Thank You Pages for Products

Hey Dave,

Thanks for your reply! I believe that this may work the way we need to. Thanks for the suggestion!
by Agalassi1792
Mon Sep 16, 2019 1:07 pm
Forum: Suggestions / Feature Requests
Topic: Social Media Account Custom Images
Replies: 0
Views: 285

Social Media Account Custom Images

Hello, When using the Social Media Accounts area in APWT, it lets you choose a custom icon, however are forced to only upload an icon. Is there anyway possible that we can choose from our media library in addition to uploading? That way, if we have something in our media library already that we want...
by Agalassi1792
Thu Sep 12, 2019 11:27 am
Forum: Help / How to use AllProWebTools
Topic: Custom Thank You Pages for Products
Replies: 2
Views: 336

Custom Thank You Pages for Products

Hello, I have a question for a client. Is there a way to set up a 'Buy one Get One Free' or like a 'Buy one Get One Half off' option within APWT? What I am asking about here is specific to tickets. I was looking at the way coupons and variations and attributes and all of that in the product builder ...
by Agalassi1792
Wed Aug 28, 2019 1:04 pm
Forum: Help / How to use AllProWebTools
Topic: View Date that someone joined a campaign
Replies: 22
Views: 1540

Re: View Date that someone joined a campaign

Hello,

Sure, that's fine... but this issue is not a real problem for me at the moment... I just wanted to let you know that it appears to me as if it is still not working correctly.
by Agalassi1792
Wed Aug 28, 2019 11:28 am
Forum: Help / How to use AllProWebTools
Topic: View Date that someone joined a campaign
Replies: 22
Views: 1540

Re: View Date that someone joined a campaign

Hello,

For some reason I am not able to get any data to show now for any of the campaigns for any date range.
by Agalassi1792
Mon Aug 26, 2019 2:07 pm
Forum: Help / How to use AllProWebTools
Topic: View Date that someone joined a campaign
Replies: 22
Views: 1540

Re: View Date that someone joined a campaign

Also, please see the screenshot. when I tried to use that date picker this is what happened. As you can see the screen itself got way to wide horizontally as well so data in the screenshot is all cut off any wonky too. ALSO - no new data is showing. the date picker didn't show any new data for the l...
by Agalassi1792
Mon Aug 26, 2019 2:00 pm
Forum: Help / How to use AllProWebTools
Topic: View Date that someone joined a campaign
Replies: 22
Views: 1540

Re: View Date that someone joined a campaign

Okay sorry I didn't notice that.

Can this be made more user-friendly though? It would make more sense (to me) to have a date picker in a more prominent place, specific to this page, rather than using that date picker.

If not, that's fine, but just wondering.
by Agalassi1792
Mon Aug 26, 2019 12:54 pm
Forum: Help / How to use AllProWebTools
Topic: View Date that someone joined a campaign
Replies: 22
Views: 1540

Re: View Date that someone joined a campaign

Hello again So I just noticed that the report for the marketing campaign that the client requested does not show all of the data. For the campaign in question, I can see that there have been 38 people registered for the campaign (in the list of campaigns it shows 38 active). Yet the list itself for ...
by Agalassi1792
Mon Aug 26, 2019 11:45 am
Forum: Help / How to use AllProWebTools
Topic: View Date that someone joined a campaign
Replies: 22
Views: 1540

Re: View Date that someone joined a campaign

Hi Noah,

Okay great, thank you! And yes, I will continue to use this thread to report on anything else I notice with this.

Thanks again! I appreciate the help with all of this!!
by Agalassi1792
Mon Aug 26, 2019 9:45 am
Forum: Help / How to use AllProWebTools
Topic: View Date that someone joined a campaign
Replies: 22
Views: 1540

Re: View Date that someone joined a campaign

Okay Thank you I can see this now in my account. Also - I gave you the wrong client - sorry - I need it for this client (I got mixed up sorry): Support Code: 3405-0 Thank you for putting this together for us. However, I see that right now it makes us enter the name of the campaign manually. Can this...
by Agalassi1792
Mon Aug 26, 2019 9:06 am
Forum: Help / How to use AllProWebTools
Topic: View Date that someone joined a campaign
Replies: 22
Views: 1540

Re: View Date that someone joined a campaign

Hello,

The support code for the particular client that I want to do this for is: Support Code: 2842-0

However I was testing this in our own account and I guess are are also not on 5.1: Support Code: 1792-3

Thank you

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