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by Agalassi1792
Mon Jun 17, 2019 10:23 am
Forum: Report a Bug
Topic: Please make the STATE dropdown in the Create Buyers template longer
Replies: 4
Views: 35

Re: Please make the STATE dropdown in the Create Buyers template longer

Hi Dave, This is a new theme that we created. This issue is NOT limited to sites that we have our own theme on. The theme does not have anything to do with this. From my understanding, it is because I have REMOVED THE SIDEBARS from the page. This happens, typically, when I do that. Please check this...
by Agalassi1792
Mon Jun 17, 2019 9:33 am
Forum: Help / How to use AllProWebTools
Topic: Limit the amount of characters in excerpt
Replies: 8
Views: 34

Re: Limit the amount of characters in excerpt

Hi, I do NOT see a class or ID that surrounds the specific P. That is why I've been asking for this. Can you please, please give me a direct example??? I would really, really like it if you could be more direct and specific, please. Is it any of these classes?? Can you please show me an example from...
by Agalassi1792
Mon Jun 17, 2019 9:04 am
Forum: Report a Bug
Topic: Please make the STATE dropdown in the Create Buyers template longer
Replies: 4
Views: 35

Re: Please make the STATE dropdown in the Create Buyers template longer

Here is my support code: Support Code: 3650-0 (.../secure-create-buyer.php) And as I mentioned, this is NOT the site I have had this issue with. So this is NOT the only case of this happening, which means that this may be happening to other APWT sites that we are not aware of. So use the support cod...
by Agalassi1792
Mon Jun 17, 2019 8:51 am
Forum: Help / How to use AllProWebTools
Topic: Limit the amount of characters in excerpt
Replies: 8
Views: 34

Re: Limit the amount of characters in excerpt

Specifically, I want to truncate the PRODUCT excerpts, the ones that show up on the main Products/Store page.

Thank you for your example though, I will test that out soon.
by Agalassi1792
Fri Jun 14, 2019 10:21 am
Forum: Help / How to use AllProWebTools
Topic: Limit the amount of characters in excerpt
Replies: 8
Views: 34

Re: Limit the amount of characters in excerpt

Hello, So, I have some additional questions on this... When I expect the element, I do not see any class or id associated with the excerpts. What do I need to do in CSS to call this correctly? Do I need to use the class 'productname'? And can you please give a direct example, here within this forum,...
by Agalassi1792
Thu Jun 13, 2019 1:40 pm
Forum: Report a Bug
Topic: Timeline Error
Replies: 5
Views: 21

Re: Timeline Error

Thank you! So, in the blog post, it says this: "When notifications appear in the Workflow Timeline with the time stamp "1 min" or "Recently," those notifications were instant updates. Often, you'll see a lot of notifications appear at the same time that have the "1 min&...
by Agalassi1792
Thu Jun 13, 2019 9:14 am
Forum: Help / How to use AllProWebTools
Topic: Limit the amount of characters in excerpt
Replies: 8
Views: 34

Re: Limit the amount of characters in excerpt

Can you please be a little bit more specific?

What specific code did you add to make this work? Did you ONLY use CSS, or did you also use Javascript?

A little bit more direction on this would be helpful, thank you.
by Agalassi1792
Thu Jun 13, 2019 8:35 am
Forum: Report a Bug
Topic: Timeline Error
Replies: 5
Views: 21

Re: Timeline Error

Hi Dave,

Thanks... but what blog post is it specifically? Can you provide a link directly to the blog post that you are referring to?

Thank you!
by Agalassi1792
Wed Jun 12, 2019 4:17 pm
Forum: Help / How to use AllProWebTools
Topic: Limit the amount of characters in excerpt
Replies: 8
Views: 34

Limit the amount of characters in excerpt

Hello,

Is there a way that we can control the amount of characters that are displayed in an excerpt, such as a Product or Blog Post excerpt? I want to shorten the amount of words that show up in an excerpt for a certain client.

Let me know if this is possible, thanks!
by Agalassi1792
Wed Jun 12, 2019 4:05 pm
Forum: Report a Bug
Topic: Timeline Error
Replies: 5
Views: 21

Timeline Error

Hey, So There is something strange going on in the timeline of one of our clients. I've seen this happen before, in other client's sites as well, so it is not just limited to this specific case. Please see the screenshot. So, for some reason it lists that a single person gets the same email many, ma...
by Agalassi1792
Wed Jun 12, 2019 4:02 pm
Forum: Report a Bug
Topic: New Form Creation
Replies: 2
Views: 34

Re: New Form Creation

Great, thank you!
by Agalassi1792
Tue Jun 11, 2019 3:03 pm
Forum: Help / How to use AllProWebTools
Topic: Redirect to specific page after login
Replies: 4
Views: 29

Re: Redirect to specific page after login

Also, how long does this usually take to work? I set it, and I keep on testing it, I even tested it in a incognito window and I do not see the website redirecting to the page that I chose. As another suggestion - if you cannot do what I suggested in my previous post, can you add a dropdown for a pag...
by Agalassi1792
Tue Jun 11, 2019 2:55 pm
Forum: Help / How to use AllProWebTools
Topic: Redirect to specific page after login
Replies: 4
Views: 29

Re: Redirect to specific page after login

Hey, Just as a suggestion, since this option seems very hidden to me... Can there be a way to add a checkbox for this on the 'settings' page of each page that get's marked as being a membership page? That would make this much easier to find and more streamlined. Let me know if you think this would b...
by Agalassi1792
Tue Jun 11, 2019 9:00 am
Forum: Help / How to use AllProWebTools
Topic: Redirect to specific page after login
Replies: 4
Views: 29

Redirect to specific page after login

Hello, Is there a way to redirect a user to a certain page (like a Membership Dashboard page) immediately after they log in so that someone who is already a member can be taken to the correct place no matter where they log in from? Obviously, I do not want this to affect anyone who logs in during th...
by Agalassi1792
Fri Jun 07, 2019 1:13 pm
Forum: Report a Bug
Topic: Please make the STATE dropdown in the Create Buyers template longer
Replies: 4
Views: 35

Please make the STATE dropdown in the Create Buyers template longer

Hello,

I have been trying for the last 10-15 minutes to try and get the STATE dropdown in the Create Buyer form to be longer. Right now, I literally cannot see what I pick. I pick a state and it just doesn't show up because the width of the dropdown is too small. Can this please be fixed?
by Agalassi1792
Wed Jun 05, 2019 3:01 pm
Forum: Report a Bug
Topic: New Form Creation
Replies: 2
Views: 34

New Form Creation

Hello, So this has been happening for quite a long time. I typically just ignore it, but I figured I'd ask about this this time. So every single time I create a brand new sign up box and i start to type in the name of the box... the page like finishes loading and suddenly I'm typing in the 'Text' bo...
by Agalassi1792
Tue Jun 04, 2019 2:42 pm
Forum: Report a Bug
Topic: Bug on Notification Center
Replies: 3
Views: 44

Re: Bug on Notification Center

Hi Kaitlyn,

Thank you for addressing this so quickly!

I have tested this and it is working correctly.

Thanks again!
by Agalassi1792
Tue Jun 04, 2019 9:27 am
Forum: Report a Bug
Topic: Bug on Notification Center
Replies: 3
Views: 44

Bug on Notification Center

Hello,

I am in a new client's account and everytime I toggle ON or OFF on any item on the notification center, the entire widget gets all smushed. See the screenshot for an example.

Let me know about this, thanks!
by Agalassi1792
Thu May 30, 2019 4:08 pm
Forum: Help / How to use AllProWebTools
Topic: Dates Booked Shortcode
Replies: 1
Views: 49

Dates Booked Shortcode

Hello, So, I have a question. I have a site that is a lodge/hotel, and they offer cabins that can be booked out via APWT. I am curious... is there an APWT shortcode that can display the dates that have been selected? Like, so someone wants to book a room for july 6- july 7, they pick those dates, an...
by Agalassi1792
Thu May 30, 2019 1:26 pm
Forum: Suggestions / Feature Requests
Topic: Frictionless Recaptcha
Replies: 3
Views: 75

Re: Frictionless Recaptcha

Hi Dave,

No worries! I appreciate the response!

If you can, give me an update on an ETA if you have one eventually. Thanks!
by Agalassi1792
Thu May 23, 2019 12:38 pm
Forum: Report a Bug
Topic: 301s Not Working
Replies: 5
Views: 86

Re: 301s Not Working

Okay sure, that all sounds fine.

Thanks for making this quick fix again!
by Agalassi1792
Thu May 23, 2019 9:33 am
Forum: Report a Bug
Topic: 301s Not Working
Replies: 5
Views: 86

Re: 301s Not Working

Hello, I am noticing some other things working strangely with the 301s... and I was wondering if you could help fix this as well, to help prevent this... SO when you enter a 'typed URL'... if you enter it with a SLASH in front of the URL... LIKE THIS '/contact-us' .. then the 301 does not work. Can ...
by Agalassi1792
Wed May 22, 2019 2:21 pm
Forum: Suggestions / Feature Requests
Topic: Frictionless Recaptcha
Replies: 3
Views: 75

Frictionless Recaptcha

Hello, I am not sure where to post this so I am posting this here. (also.. I just typed out an entire full message here... only to realize that I had been logged out... so my entire message was lost because I was automatically logged out since I took too long to post here.... Can something be done a...
by Agalassi1792
Wed May 22, 2019 12:57 pm
Forum: Report a Bug
Topic: 301s Not Working
Replies: 5
Views: 86

Re: 301s Not Working

Hi Dave,

Okay great, thank you! I removed the slash and its now working. Also, thanks for making that fix as well, to not allow slashes, to help prevent this issue in the future.

Thanks again! Have a great day!
by Agalassi1792
Wed May 22, 2019 10:20 am
Forum: Report a Bug
Topic: Our APWT Account is not working correctly
Replies: 1
Views: 34

Re: Our APWT Account is not working correctly

Ugh, nevermind, its working correctly for me now.

However.. for about 5-10 minutes, it was not doing anything at all.
by Agalassi1792
Wed May 22, 2019 10:19 am
Forum: Report a Bug
Topic: 301s Not Working
Replies: 5
Views: 86

301s Not Working

Hello,

I added in 301 redirects to a recently released site: Support Code: 1055-0

I do not see them working at all. Can you let me know if I added them correctly, and if so, why are the redirects not working properly?

Let me know, thank you.
by Agalassi1792
Wed May 22, 2019 10:18 am
Forum: Report a Bug
Topic: Our APWT Account is not working correctly
Replies: 1
Views: 34

Our APWT Account is not working correctly

Hello, In our own APWT Account.. I cannot navigate anywhere. None of the links are working. I cannot even get to the Live Support Options page to start a chat or screenshare. I cannot visit my webpages, contact list... I am getting this error as well: Error #996 Details of this error have been sent ...
by Agalassi1792
Wed May 22, 2019 9:01 am
Forum: Report a Bug
Topic: Our 'Expert' Client List
Replies: 2
Views: 100

Re: Our 'Expert' Client List

Hi Dave,

Thanks! I logged into our experts area this morning and I see them all back in the list again.

Thanks for your help with this!
by Agalassi1792
Mon May 20, 2019 1:29 pm
Forum: Suggestions / Feature Requests
Topic: Comment Box Label
Replies: 6
Views: 96

Re: Comment Box Label

yes thank you, I was able to set it now to be:

Are you interested in a public event or bringing to your organization?:

I may want the colon removed, but besides that, it is working well.

Thank you for your quick help with this today!
by Agalassi1792
Mon May 20, 2019 12:49 pm
Forum: Suggestions / Feature Requests
Topic: Comment Box Label
Replies: 6
Views: 96

Re: Comment Box Label

Hey Dave,

I just tried to do this and I'm still getting this error. I tried entering the label without the question mark as well:

Whoops! The Comment Box Label should be less than 50 characters. [JAB04-1196]
by Agalassi1792
Mon May 20, 2019 10:26 am
Forum: Report a Bug
Topic: Our 'Expert' Client List
Replies: 2
Views: 100

Our 'Expert' Client List

Hello, As I mentioned last week, our client list in our Experts section has been severely truncated. Right now, there are only 9 client sites showing up in our list. We typically have well over 25 in that list. I just wanted to post this as a reminder that this is happening. Why are we not seeing al...
by Agalassi1792
Mon May 20, 2019 9:58 am
Forum: Suggestions / Feature Requests
Topic: Comment Box Label
Replies: 6
Views: 96

Re: Comment Box Label

Hi Dave,

Okay, no problem!

Support Code: 2842-0

Thanks!
by Agalassi1792
Mon May 20, 2019 8:39 am
Forum: Suggestions / Feature Requests
Topic: Comment Box Label
Replies: 6
Views: 96

Comment Box Label

Hello, I have run into an issue with the comment box label. I have been forced to redo this about 10+ times now. First issue - apparently only 50 characters are allowed for the comment box label. Can this PLEASE be increased? 50 characters is almost nothing. Second issue - apparently NO punctuation ...
by Agalassi1792
Thu May 16, 2019 10:34 am
Forum: Report a Bug
Topic: Products not hiding correctly
Replies: 2
Views: 75

Re: Products not hiding correctly

Hello,

Thanks for your help with this! From my end, it looks like this is now working correctly. I'll reply back if I see something different.

Thanks again!
by Agalassi1792
Tue May 14, 2019 3:25 pm
Forum: Report a Bug
Topic: Products not hiding correctly
Replies: 2
Views: 75

Products not hiding correctly

Hello, So along with the release of 5.0, you introduced the ability for products to have a 'stop selling on' date. So this works for the most part. Right now, they are removed from the store listing, however they are still showing up in the sidebar. Can old events please also be removed from the sid...
by Agalassi1792
Fri May 10, 2019 9:45 am
Forum: Help / How to use AllProWebTools
Topic: Video Background
Replies: 8
Views: 159

Re: Video Background

okay no worries.

Thanks for your help with this though!
by Agalassi1792
Thu May 09, 2019 11:15 am
Forum: Help / How to use AllProWebTools
Topic: Video Background
Replies: 8
Views: 159

Re: Video Background

Okay that's fine.

Do you have a code for Vimeo? I would much prefer to use Vimeo. But I can use YouTube for now.
by Agalassi1792
Wed May 08, 2019 4:46 pm
Forum: Help / How to use AllProWebTools
Topic: Video Background
Replies: 8
Views: 159

Re: Video Background

Hi,

Thank you for your reply and all the code.

I was able to duplicate it. But every single time i add in my own video it stops working:

https://vimeo.com/334986258

Does Vimeo not work here or something?

Let me know, thanks!
by Agalassi1792
Tue May 07, 2019 3:31 pm
Forum: Help / How to use AllProWebTools
Topic: Video Background
Replies: 8
Views: 159

Re: Video Background

Hi Kathlein, I would like to do something like the example on: http://www.synergyvideography.com/ Can you send me the code for that? I am able to examine the code, but I'm not finding a clean html code, at least nothing that I think I can use to copy and paste into a site very easily. But okay, Vime...
by Agalassi1792
Tue May 07, 2019 1:26 pm
Forum: Help / How to use AllProWebTools
Topic: Video Background
Replies: 8
Views: 159

Video Background

Hello, Is there a way to set a video as a background for a section in APWT? Ideally, we want to do this through bootstrap, not the new page builder, as this site is only using bootstrap for its pages. Let me know of any css or any code needed so we can add this. Also, would I be able to host a 21MB ...
by Agalassi1792
Mon Apr 22, 2019 3:28 pm
Forum: Report a Bug
Topic: redirects not working
Replies: 1
Views: 78

redirects not working

Hi,

I am attempting to add in some redirects, as I need to change URLs on a site. However, I am not able to get any of the redirects to work that I am adding. What am I doing wrong?
by Agalassi1792
Mon Apr 22, 2019 8:41 am
Forum: Report a Bug
Topic: Problem with Page Editor
Replies: 2
Views: 139

Re: Problem with Page Editor

Great, thank you! This is working correctly for me.

Thank you for the fix!
by Agalassi1792
Mon Apr 22, 2019 8:40 am
Forum: Report a Bug
Topic: Dynamic Message errors
Replies: 13
Views: 453

Re: Dynamic Message errors

Ok I'll do my best to keep a record of this when I am making these.
by Agalassi1792
Mon Apr 22, 2019 8:40 am
Forum: Suggestions / Feature Requests
Topic: Please add the blue 'membership' back to the list of pages
Replies: 2
Views: 145

Re: Please add the blue 'membership' back to the list of pages

Hello,

Yes, I see that this feature has been added back.

Thank you, I appreciate it!
by Agalassi1792
Wed Apr 10, 2019 4:22 pm
Forum: Suggestions / Feature Requests
Topic: Please add the blue 'membership' back to the list of pages
Replies: 2
Views: 145

Please add the blue 'membership' back to the list of pages

Hello, So in AllPro versions before 5.0, when you went to see the list of pages, there had been a blue icon that read 'Membership' for pages that were marked as member only pages. This blue icon made it very simple to find the membership pages. Now, without that blue icon, it is very difficult to fi...
by Agalassi1792
Wed Apr 10, 2019 12:39 pm
Forum: Report a Bug
Topic: Dynamic Message errors
Replies: 13
Views: 453

Re: Dynamic Message errors

Hey, Right, I added in other things just for the test. But I do get that message on occasions when I use simply those ones that you just mentioned. Sometimes I am just using a !, or just using a period, or just using a ?, or a ! and a period... but it still happens. That's what I was trying to demon...
by Agalassi1792
Tue Apr 09, 2019 12:50 pm
Forum: Report a Bug
Topic: Dynamic Message errors
Replies: 13
Views: 453

Re: Dynamic Message errors

Hello,

I was able to get this error to happen again today.

I'm sending a screenshot and Zoom recording to the Support email.
by Agalassi1792
Mon Apr 08, 2019 4:50 pm
Forum: Report a Bug
Topic: Problem with Page Editor
Replies: 2
Views: 139

Problem with Page Editor

Hello, So in APWT 5.0 and up, there is now a separate screen to edit page settings, such as placement on the menu bar and such. We are experiencing an issue where when you expand a section, the sections pop out of the container... see the screenshot below so you can see what I mean. Let me know if y...
by Agalassi1792
Fri Apr 05, 2019 2:34 pm
Forum: Report a Bug
Topic: Dynamic Message errors
Replies: 13
Views: 453

Re: Dynamic Message errors

Okay that all sounds good!
by Agalassi1792
Fri Apr 05, 2019 2:33 pm
Forum: Report a Bug
Topic: Names of Campaigns very hard to see and read
Replies: 2
Views: 98

Re: Names of Campaigns very hard to see and read

Hello,

Yes, I am now able to see and read the campaign names better.

Thank you for addressing this so quickly!

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