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by Agalassi1792
Thu Jan 10, 2019 5:19 pm
Forum: Help / How to use AllProWebTools
Topic: Membership Pricing - one time cost, monthly cost
Replies: 4
Views: 164

Re: Membership Pricing - one time cost, monthly cost

Hey, So I am finally now looking into setting this up and I have some questions. The video posted is helpful, but it does not show the front end of the product. It looks like the product I made as the 'kit' has it's own price. If someone purchases the kit, do they purchase the kit using the kit's se...
by Agalassi1792
Thu Jan 10, 2019 5:18 pm
Forum: Help / How to use AllProWebTools
Topic: Hide categories from product page
Replies: 1
Views: 16

Hide categories from product page

Hello, How can I hide a product category from the sidebar? This is not an 'empty' category - the category has products in it, but I do not want that particular category to show up publicly in the sidebar, while keeping other categories showing up in that area. Is this possible to do? Let me know, th...
by Agalassi1792
Mon Jan 07, 2019 4:53 pm
Forum: Suggestions / Feature Requests
Topic: Clear cache on development sites
Replies: 1
Views: 17

Clear cache on development sites

Hello, Can there please be a way to clear cache on development sites? Right now all I see on the DNS records page when I go there on a development site is this message: "This page is not available while using myallprowebtools.com. This feature will be available once this site is live." Whi...
by Agalassi1792
Fri Jan 04, 2019 4:05 pm
Forum: Help / How to use AllProWebTools
Topic: Unsubscribe Page and radio buttons
Replies: 7
Views: 67

Re: Unsubscribe Page and radio buttons

Hi Noah, I'm sorry but that video did not answer my question. Let me try and rephrase this. A customer is tagged with multiple tags. One of those tags is 'Newsletter'. This person wants to unsubscribe. If they click 'unsubscribe' at the bottom of a Newsletter email - and the photo below is what they...
by Agalassi1792
Fri Jan 04, 2019 3:09 pm
Forum: Help / How to use AllProWebTools
Topic: Unsubscribe Page and radio buttons
Replies: 7
Views: 67

Re: Unsubscribe Page and radio buttons

Hello, Okay I have some new questions about the unsubscribe page. 1) How can I change this message? "You have been unsubscribed from *Client Name* Promotions.' - is there a place where I can go to customize this message? (this is the message that appears after someone has unsubscribed) 2) This ...
by Agalassi1792
Thu Dec 27, 2018 10:45 am
Forum: Help / How to use AllProWebTools
Topic: Unsubscribe Page and radio buttons
Replies: 7
Views: 67

Re: Unsubscribe Page and radio buttons

Okay great, thank you that helps.

Also, what is the target release date for the beta version?
by Agalassi1792
Thu Dec 27, 2018 10:12 am
Forum: Help / How to use AllProWebTools
Topic: Unsubscribe Page and radio buttons
Replies: 7
Views: 67

Unsubscribe Page and radio buttons

Hello, I have two questions about the Unsubscribe page. 1- Does the unsubscribe page (the page that you are sent to after clicking on the unsubscribe button in an APWT email) - does that page have a template that we can edit? On some sites that I manage, I want to edit/remove the side bar from those...
by Agalassi1792
Thu Dec 20, 2018 1:35 pm
Forum: Help / How to use AllProWebTools
Topic: Change file names for tickets and invoices
Replies: 4
Views: 57

Re: Change file names for tickets and invoices

Okay great, thanks!

I just tested this and the files names have been changed. Thanks again!
by Agalassi1792
Thu Dec 20, 2018 12:03 pm
Forum: Help / How to use AllProWebTools
Topic: Change file names for tickets and invoices
Replies: 4
Views: 57

Re: Change file names for tickets and invoices

Hi Dave,

Yes, for the Invoice, it would be great if the name was 'Invoice-####' with the number of the invoice after that.

For the ticket, what info can be pulled into that name? Is it possible to include the name of the product in that, so it would be 'Ticket-ProductName'?

Thanks!
by Agalassi1792
Thu Dec 20, 2018 11:45 am
Forum: Help / How to use AllProWebTools
Topic: Change file names for tickets and invoices
Replies: 4
Views: 57

Change file names for tickets and invoices

Hello,

Is there a way to change the file name for invoices and tickets? Everytime I go to download an Invoice or a Ticket, the name of the file is just simply 'doc'.

I would like to change this to something better. Let me know if this is possible, thanks.
by Agalassi1792
Wed Dec 19, 2018 2:55 pm
Forum: Help / How to use AllProWebTools
Topic: SSL Certificate
Replies: 1
Views: 19

SSL Certificate

Hello, I am attempting to add an SSL Certificate to one of our client's accounts, and I'm getting this message: Whoops! It looks like you are not currently using the AllProWebTools Name Servers, so we are unable to configure SSL on your behalf. You will need to either switch to the AllProWebTools Na...
by Agalassi1792
Tue Dec 18, 2018 5:29 pm
Forum: Suggestions / Feature Requests
Topic: When Going Live, change links in email
Replies: 2
Views: 37

When Going Live, change links in email

Hello, Every time I release a website, I am forced to go through every email and change the link from the old link to the new one - this part never gets changed. Can there please be a way that when a site gets released, the links in the emails that are pointing to the older dev site domain be automa...
by Agalassi1792
Tue Dec 18, 2018 11:45 am
Forum: Report a Bug
Topic: Dynamic Message errors
Replies: 2
Views: 41

Re: Dynamic Message errors

Hi Dave,

It looks like I'm using Version 71.0.3578.98 (Official Build) (64-bit) of Google Chrome, and it says its fully up-to-date.

I have not attempted to edit any leadboxes since this post, but that is the version of Chrome I'm using, hopefully that helps.
by Agalassi1792
Thu Dec 13, 2018 5:24 pm
Forum: Report a Bug
Topic: Dynamic Message errors
Replies: 2
Views: 41

Dynamic Message errors

Hello, I am attempting to set a dynamic message, using basic punctuation. yet I am getting this error message every time I set it: Whoops! Please make sure the Dynamic Message contains letters, numbers, and basic punctuation only. [JAB04-999] At first, I attempted to set the dynamic message to this:...
by Agalassi1792
Thu Dec 13, 2018 12:42 pm
Forum: Help / How to use AllProWebTools
Topic: Automatically Expire Ticket Products
Replies: 2
Views: 44

Re: Automatically Expire Ticket Products

Okay great sounds good, Thank you!
by Agalassi1792
Wed Dec 12, 2018 3:37 pm
Forum: Help / How to use AllProWebTools
Topic: Automatically Expire Ticket Products
Replies: 2
Views: 44

Automatically Expire Ticket Products

Hello, Is it possible to have Products that are tickets to events automatically expire once the date has passed? So let's say we have a client that has an event set for January 10th. Once January 11th rolls around, is there a way to make that Jan 10th ticket automatically expire and hidden from the ...
by Agalassi1792
Tue Dec 11, 2018 5:59 pm
Forum: Help / How to use AllProWebTools
Topic: Send Campaign depending on Product Variation
Replies: 1
Views: 26

Send Campaign depending on Product Variation

Hello, So I am working with this client who is using APWT to sell tickets to events. Right now, there are two different audiences that she is selling tickets to, but both groups are purchasing the same tickets to the same event(s). So I was thinking about creating product variations to do this - so ...
by Agalassi1792
Fri Nov 16, 2018 3:13 pm
Forum: Help / How to use AllProWebTools
Topic: Downloadable products
Replies: 2
Views: 133

Re: Downloadable products

Hi, Thanks for your informative reply. So do you mean that the file size limit is 100MB? I have attempted to upload a zip file that is 22MB and I am unable to upload that zip. I have tried multiple times now. All that happens is that the page seemingly times out, as it goes to a page with this error...
by Agalassi1792
Wed Nov 14, 2018 12:02 pm
Forum: Help / How to use AllProWebTools
Topic: Hide product from related products
Replies: 3
Views: 89

Re: Hide product from related products

Hi, Okay thanks for letting me know. I posted about this in another form recently, but I had thought that if a product was marked as 'Private' that it was completely hidden from the website... like how a page marked 'private' cannot be accessed. So has the products that are marked 'private' always b...
by Agalassi1792
Wed Nov 14, 2018 10:01 am
Forum: Help / How to use AllProWebTools
Topic: Hide product from related products
Replies: 3
Views: 89

Hide product from related products

Hello, Is there a way to hide a product from the 'related products' list? I have a product that should only be able to be accessed directly (via a link in an email that gets sent) but hidden from the rest of the site. So is there a way to remove a public product from the list of related products so ...
by Agalassi1792
Wed Nov 14, 2018 9:46 am
Forum: Report a Bug
Topic: Product marked as 'Private' can still be viewed and purchased
Replies: 1
Views: 65

Product marked as 'Private' can still be viewed and purchased

Hello, For some reason, a product that is currently marked as private can be viewed and even purchased in one of my clients accounts. It does not matter if the product is 'private' or 'public', it can be viewed and purchased. Is there a bug with the way that it is being marked as 'private'? Now that...
by Agalassi1792
Wed Nov 14, 2018 9:40 am
Forum: Report a Bug
Topic: Issue with Media Library - sort by type
Replies: 2
Views: 92

Re: Issue with Media Library - sort by type

Okay great, sounds good, thanks!
by Agalassi1792
Tue Nov 13, 2018 5:10 pm
Forum: Help / How to use AllProWebTools
Topic: Question about downloadable products
Replies: 1
Views: 65

Question about downloadable products

Hello, When I go to add a file to a downloadable product, it has me upload the file from my computer. But when I see the link of the file - its coming from the media library. I have currently have a product in one of my clients sites that has a file attached to a downloadable product, and that file ...
by Agalassi1792
Tue Nov 13, 2018 5:02 pm
Forum: Help / How to use AllProWebTools
Topic: Downloadable products
Replies: 2
Views: 133

Downloadable products

Hello, I have a two part question with this. 1- What is the File Size Limit for downloadable products? I have been attempting to add a zip file to a downloadable product many, many times, and the zip file is not uploading. 2- Is there any way to upload MULTIPLE files into one single downloadable pro...
by Agalassi1792
Tue Nov 13, 2018 4:57 pm
Forum: Report a Bug
Topic: Issue with Media Library - sort by type
Replies: 2
Views: 92

Issue with Media Library - sort by type

Hello, So I have tested this with two different accounts, and both accounts are giving me the same error. So in the media library, there are options to sort the library. All work fine - except for 'Sort by Type'. When I sort by type... I see many, many duplicates of the same files over and over. See...
by Agalassi1792
Tue Nov 13, 2018 4:54 pm
Forum: Report a Bug
Topic: Error on Check out Page
Replies: 1
Views: 53

Error on Check out Page

Hello,

I saw this error on a check out page on one of our client's sites.

'ERROR: Phone Number returned no results.'

Can you let me know why this error is showing up, and what we can do to fix this?

Thanks!
by Agalassi1792
Wed Oct 31, 2018 1:28 pm
Forum: Help / How to use AllProWebTools
Topic: Edit 'Unsubscribe' message
Replies: 5
Views: 151

Re: Edit 'Unsubscribe' message

Hi Dave,

Thanks for all this info, very helpful.
by Agalassi1792
Wed Oct 31, 2018 9:35 am
Forum: Help / How to use AllProWebTools
Topic: Edit 'Unsubscribe' message
Replies: 5
Views: 151

Edit 'Unsubscribe' message

Hello,

Is there a way to edit the unsubscribe message that appears at the bottom of all APWT emails?

Let me know, thanks!
by Agalassi1792
Thu Sep 27, 2018 1:08 pm
Forum: Help / How to use AllProWebTools
Topic: Center Menu Bar
Replies: 1
Views: 86

Center Menu Bar

Hello,

I have been attempting to center the menu bar on one of our APWT sites. All of my attempts at centering the menu bar have not worked. Can you give any advice on how to center the menu bar? Either in the stylesheet with CSS, or within the Header template file itself?

let me know, thanks!
by Agalassi1792
Tue Sep 18, 2018 11:26 am
Forum: Suggestions / Feature Requests
Topic: Set Coupon Start date
Replies: 2
Views: 169

Re: Set Coupon Start date

Okay great, thank you.
by Agalassi1792
Tue Sep 18, 2018 10:01 am
Forum: Suggestions / Feature Requests
Topic: Set Coupon Start date
Replies: 2
Views: 169

Set Coupon Start date

Hello, I know that there is a way to set a coupon expiry date, but is there a way to set a Start date for a coupon? I need to make a coupon that is only available for 24 hours on one day, and I'd like to make it in advance if at all possible... so Ideally I would be able to say - coupon is good only...
by Agalassi1792
Fri Sep 14, 2018 1:39 pm
Forum: Help / How to use AllProWebTools
Topic: Membership Pricing - one time cost, monthly cost
Replies: 4
Views: 164

Re: Membership Pricing - one time cost, monthly cost

Hi Kathlein, Thanks for your quick reply! I believe that the third option you listed out would be the best one here. Thanks for the suggestion! I'll be sure to try that way out when I go about setting up these products. If I run into any issues or have any questions I'll post them here. Thanks again!
by Agalassi1792
Fri Sep 14, 2018 12:44 pm
Forum: Help / How to use AllProWebTools
Topic: Membership Pricing - one time cost, monthly cost
Replies: 4
Views: 164

Membership Pricing - one time cost, monthly cost

Hello, I am wondering if this pricing structure will work in AllProWebTools, and if so, how would I go about setting it up? So we have a client that wants their memberships to work that when someone buys the membership, they pay a fee of $299, then each following month, they only pay $199. So the si...
by Agalassi1792
Wed Sep 12, 2018 10:30 am
Forum: Help / How to use AllProWebTools
Topic: Make top menu bar NOT sticky
Replies: 4
Views: 196

Re: Make top menu bar NOT sticky

Hello, Well I figured out how to remove the sticky menu bar by myself, so here's what I did: this was in my header: <div class="navbar navbar-default navbar-fixed-top" role="navigation" data-spy="affix"> So I removed the 'data-spy="affix"' and the 'navbar-fixe...
by Agalassi1792
Tue Sep 11, 2018 5:25 pm
Forum: Help / How to use AllProWebTools
Topic: Make top menu bar NOT sticky
Replies: 4
Views: 196

Re: Make top menu bar NOT sticky

Hey,

All it says for the theme is "Your Current Theme - Default"

So I must be using the default theme.

Let me know how to do it with this theme, thanks.
by Agalassi1792
Tue Sep 11, 2018 3:39 pm
Forum: Help / How to use AllProWebTools
Topic: Make top menu bar NOT sticky
Replies: 4
Views: 196

Make top menu bar NOT sticky

Hello,

How do you make the menu bar NOT sticky? I do not want the menu bar to scroll with me - I want it to stay at the top of the page always.

How do I go about doing this?
by Agalassi1792
Tue Sep 04, 2018 2:25 pm
Forum: Report a Bug
Topic: "This Page Isn't Working"
Replies: 1
Views: 170

"This Page Isn't Working"

Hello I am running into an issue on a clients site. I am editing their footer right now. Each time I make any change in the footer and save it, I get this message: This page isn’t working Chrome detected unusual code on this page and blocked it to protect your personal information (for example, pass...
by Agalassi1792
Thu Aug 30, 2018 3:46 pm
Forum: Report a Bug
Topic: Exporting Tags
Replies: 2
Views: 178

Re: Exporting Tags

Okay great, thank you for the quick fix with this
by Agalassi1792
Thu Aug 30, 2018 11:50 am
Forum: Report a Bug
Topic: Exporting Tags
Replies: 2
Views: 178

Exporting Tags

Hello, I am posting this under 'Report a Bug' because I see this as a bug. I am in the 'Import/Export' area, and working on exporting tags by clicking on the name of the tag in the list. For some reason, if the name of the tag has a number in the tag, such as '2017 leads' the name of the exported CS...
by Agalassi1792
Tue Aug 28, 2018 8:32 am
Forum: Help / How to use AllProWebTools
Topic: Edit Invoice and Invoice Email
Replies: 3
Views: 323

Re: Edit Invoice and Invoice Email

Hi Dave,

Thanks for your reply. I will get in touch with the client and will get back to you about those changes to the invoice.

Also - do you have an idea on when that invoice email will be customizable?
by Agalassi1792
Mon Aug 27, 2018 4:21 pm
Forum: Help / How to use AllProWebTools
Topic: Edit Invoice and Invoice Email
Replies: 3
Views: 323

Edit Invoice and Invoice Email

Hello,

Is it at all possible to edit the invoice template? There are a lot of things that one of our clients wants to change with the invoice template. Also - is there anyway to edit the invoice email that gets sent out as well?

Let me know, thanks!
by Agalassi1792
Mon Aug 20, 2018 2:42 pm
Forum: Report a Bug
Topic: Password creation issues
Replies: 1
Views: 128

Password creation issues

Hello, I was just testing out the checkout process for a client. On the 'Create Buyer' page, I added in the password that I wanted. Well, when I go to try and log in, the password I entered was not working. So I requested my password via the 'forgotten password' link and the password that it emailed...
by Agalassi1792
Mon Jul 30, 2018 3:05 pm
Forum: Help / How to use AllProWebTools
Topic: remove 'testimonial discount coupon' line from leave a review
Replies: 2
Views: 154

Re: remove 'testimonial discount coupon' line from leave a review

Sure, that's fine. But thank you for showing me how to do this.
by Agalassi1792
Mon Jul 30, 2018 2:58 pm
Forum: Help / How to use AllProWebTools
Topic: remove 'testimonial discount coupon' line from leave a review
Replies: 2
Views: 154

remove 'testimonial discount coupon' line from leave a review

Hello, On the 'leave a review' page, at the bottom of the review form, there is this line: "Your email address is required only for the purpose of contacting you with your testimonial discount coupon. (Max discount limited to $75.00)" How can we remove/edit this line? Our client does not w...
by Agalassi1792
Wed Jul 11, 2018 3:28 pm
Forum: Help / How to use AllProWebTools
Topic: Add A Sign up box to the blog sidebar
Replies: 2
Views: 265

Re: Add A Sign up box to the blog sidebar

Okay great thank you!
by Agalassi1792
Wed Jul 11, 2018 12:43 pm
Forum: Help / How to use AllProWebTools
Topic: Add A Sign up box to the blog sidebar
Replies: 2
Views: 265

Add A Sign up box to the blog sidebar

Hello,

I am attempting to add a sign up box to the blog sidebar within the APWT template, but when I add it in this way, the sign up box doesn't load, it just displays the shortcode:

#|-SignUpBox|2-|#

Is there a way to get this to show up correctly in the Blog template?
by Agalassi1792
Fri Jun 22, 2018 1:04 pm
Forum: Help / How to use AllProWebTools
Topic: Agree to terms before purchase product
Replies: 2
Views: 364

Re: Agree to terms before purchase product

Okay great, thanks for your quick reply!
by Agalassi1792
Fri Jun 22, 2018 12:44 pm
Forum: Help / How to use AllProWebTools
Topic: Agree to terms before purchase product
Replies: 2
Views: 364

Agree to terms before purchase product

Hello, We are wondering if there is a way to have a customer click a checkbox to 'Agree to the terms and conditions' before they are allowed to purchase a product. I'm not sure which page this would work best at during the process - maybe on the 'create buyer' page or on the product page itself, but...
by Agalassi1792
Fri Jun 22, 2018 11:17 am
Forum: Help / How to use AllProWebTools
Topic: Client can't see the "login as buyer"
Replies: 2
Views: 453

Re: Client can't see the "login as buyer"

Hello,

So I just went ahead and bought the two membership programs through the client's account in the back-end, and the client is still unable to see a 'login as buyer' button, even after being granted permission to those pages by purchasing the products.

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