Search found 716 matches

by Dave
Thu May 21, 2020 8:37 am
Forum: Report a Bug
Topic: Test Emails not sending
Replies: 2
Views: 84

Re: Test Emails not sending

This issue was a result of moving your domain real-noni.com to Godaddy without moving all related DNS records. Since you are no longer sending from real-noni.com, we have updated your account to send from realnoni.com. You should be able to send emails now.
by Dave
Wed May 20, 2020 9:38 am
Forum: Help / How to use AllProWebTools
Topic: COVID-19 Shipping memo update-looking for suggestions
Replies: 5
Views: 138

Re: COVID-19 Shipping memo update-looking for suggestions

There is a "Terms and Conditions" checkbox requirement that can be added to your checkout screen. You can find it from the main menu: settings->website then click on "Terms and Conditions". Screenshot from 2020-05-20 12-31-51.png Screenshot from 2020-05-20 12-00-16.png The "I accept verbiage" is wha...
by Dave
Fri May 15, 2020 12:22 pm
Forum: Help / How to use AllProWebTools
Topic: How To Turn Off Invoicing Emails For A Product
Replies: 1
Views: 195

Re: How To Turn Off Invoicing Emails For A Product

From the main menu: Settings -> Invoicing

On this page, there is a tab called "Invoice Email". On that tab you will find relevant settings.
by Dave
Fri May 15, 2020 12:15 pm
Forum: Suggestions / Feature Requests
Topic: Drip campaign - auto contact remove
Replies: 2
Views: 297

Re: Drip campaign - auto contact remove

Thanks for the suggestion! We will consider this for a future version.
by Dave
Wed May 13, 2020 11:40 am
Forum: Report a Bug
Topic: Address zip code input
Replies: 4
Views: 1211

Re: Address zip code input

I have just tested this in your account with this record: https://c173.allprowebtools-s1.com/cons ... p?id=38205

I entered the zip code and the state and city auto-filled. Can you provide more explanation of the issue?
by Dave
Wed May 13, 2020 9:01 am
Forum: Help / How to use AllProWebTools
Topic: Transferring a Domain FROM APWT
Replies: 1
Views: 398

Re: Transferring a Domain FROM APWT

The process is to contact AllProWebTools Support via Support Chat or Support Screenshare to ask for a "Domain Transfer Authorization Code", also known as: "EPP code" or "transfer key" AllProWebTools will send you an email with a special code of random letters, numbers and symbols that you will provi...
by Dave
Wed May 13, 2020 8:56 am
Forum: Help / How to use AllProWebTools
Topic: Email signature - line spacing screwy
Replies: 3
Views: 584

Re: Email signature - line spacing screwy

Please start a Support Screenshare so that we may assist you further with this issue. Here is a video that explains how:

by Dave
Wed May 13, 2020 8:55 am
Forum: Help / How to use AllProWebTools
Topic: Facebook Integration is set up, but not receiving messages
Replies: 1
Views: 330

Re: Facebook Integration is set up, but not receiving messages

Please make sure you have your login and password for Facebook and start a Support Screenshare so that we may assist you further with this issue. Here is a video that explains how:

by Dave
Wed May 13, 2020 8:53 am
Forum: Help / How to use AllProWebTools
Topic: Changing email on account to receive forum replies
Replies: 5
Views: 490

Re: Changing email on account to receive forum replies

Please start a Support Screenshare so that we may assist you further with this issue. Here is a video that explains how:

by Dave
Mon May 11, 2020 1:50 pm
Forum: Help / How to use AllProWebTools
Topic: Auto expand menubar on mobile devices
Replies: 3
Views: 657

Re: Auto expand menubar on mobile devices

You can find working examples of this configuration on these websites:

https://www.crconversations.com/
https://www.marciawashburn.com/
by Dave
Mon May 11, 2020 9:18 am
Forum: Help / How to use AllProWebTools
Topic: Changing email on account to receive forum replies
Replies: 5
Views: 490

Re: Changing email on account to receive forum replies

I do not see a reason that would prevent you from changing that email address to your own. Go ahead and give it a try!
by Dave
Fri May 08, 2020 3:31 pm
Forum: Help / How to use AllProWebTools
Topic: Changing email on account to receive forum replies
Replies: 5
Views: 490

Re: Changing email on account to receive forum replies

Please provide screenshots so we can see the screen you are looking at.
by Dave
Fri May 08, 2020 8:59 am
Forum: Help / How to use AllProWebTools
Topic: Webmail link not working
Replies: 6
Views: 543

Re: Webmail link not working

This lookup tool indicates that there is no DNS record CNAME "webmail": https://mxtoolbox.com/SuperTool.aspx?ac ... tworktools

Perhaps you did not hit the "save" button?
by Dave
Thu May 07, 2020 10:29 am
Forum: Help / How to use AllProWebTools
Topic: Webmail link not working
Replies: 6
Views: 543

Re: Webmail link not working

Just add a DNS record as follows:

CNAME webmail points to toddsoutdoorservice.com
by Dave
Thu May 07, 2020 10:28 am
Forum: Help / How to use AllProWebTools
Topic: Login to Webmail via Phone email apps
Replies: 4
Views: 601

Re: Login to Webmail via Phone email apps

You can find instructions for setting up AllProWebTools email on Android here: https://www.allprowebtools.com/Android-Email-Settings/
by Dave
Wed May 06, 2020 12:48 pm
Forum: Help / How to use AllProWebTools
Topic: Login to Webmail via Phone email apps
Replies: 4
Views: 601

Re: Login to Webmail via Phone email apps

You can find detailed documentation including tutorial videos here: https://www.allprowebtools.com/AllProWebTools-Email/
by Dave
Mon May 04, 2020 12:17 pm
Forum: Help / How to use AllProWebTools
Topic: pop up on website
Replies: 7
Views: 823

Re: pop up on website

The code provided in this thread is a proof of concept to demonstrate how code can be embeded in AllProWebTools. Pop up forms are not a native feature available or supported by AllProWebTools, though they can still be installed with embeded code. As was mentioned before, you can learn more by doing ...
by Dave
Fri May 01, 2020 2:53 pm
Forum: Help / How to use AllProWebTools
Topic: Address change
Replies: 1
Views: 469

Re: Address change

This can be found on the main menu by selecting "Settings" at the bottom, then click on "Company Information"
by Dave
Fri May 01, 2020 9:50 am
Forum: Help / How to use AllProWebTools
Topic: pop up on website
Replies: 7
Views: 823

Re: pop up on website

Yes, all of these features are available from 3rd party providers. They will provide you with an "embed code" that you can add to your AllProWebTools header or page header for a specific page (You will find this in the settings for that page where it says "Add to HTML <head> for this page only") You...
by Dave
Thu Apr 30, 2020 12:48 pm
Forum: Suggestions / Feature Requests
Topic: Zapier and PieSync integration
Replies: 4
Views: 712

Re: Zapier and PieSync integration

PieSync is not on the table as this is the first request we have had for it.
by Dave
Wed Apr 29, 2020 8:43 pm
Forum: Help / How to use AllProWebTools
Topic: Email table spacing/"preview option"
Replies: 3
Views: 517

Re: Email table spacing/"preview option"

The problem is still the same issue, you have an extra "line of text" with no text on it. Just grab the image and pull it down one line to where the blank line is.
by Dave
Wed Apr 29, 2020 7:47 pm
Forum: Suggestions / Feature Requests
Topic: Zapier and PieSync integration
Replies: 4
Views: 712

Re: Zapier and PieSync integration

Zapier is on the roadmap, but there is currently no estimated time.
by Dave
Fri Apr 24, 2020 3:20 pm
Forum: Help / How to use AllProWebTools
Topic: Comments on blogs- Facebook plugin
Replies: 2
Views: 846

Re: Comments on blogs- Facebook plugin

The link for the page where you see all the comments will look like this: https://developers.facebook.com/tools/c ... escending/
by Dave
Tue Apr 21, 2020 11:30 am
Forum: Suggestions / Feature Requests
Topic: Frictionless Recaptcha
Replies: 4
Views: 1342

Re: Frictionless Recaptcha

This feature is now available in version 5.4.
by Dave
Mon Apr 20, 2020 3:40 pm
Forum: Change Log / Version Plans
Topic: Smartphone App 1.2.6 (Estimated 06-01-2020)
Replies: 0
Views: 1667

Smartphone App 1.2.6 (Estimated 06-01-2020)

What's New:
  • View completed tasks
  • View task due date
  • Sort tasks by due date
  • Add tags in CRM
  • Add email campaigns in CRM
  • View tasks assigned to a CRM
  • Look up a task by id number
  • Project code and bill rate in timecards
  • GPS drive routing
by Dave
Mon Apr 20, 2020 8:18 am
Forum: Policies / Best Practices
Topic: Subdomain Setup
Replies: 1
Views: 2089

Re: Subdomain Setup

Settings that are affected by domain or subdomain changes include: user's login URL will change backlinks on the Internet to the old URL will go to a 404 page (or need a 301 redirect) phone.com listener URLs will need to be updated a new DNS entry will need to be created a new SSL certificate will n...
by Dave
Fri Apr 17, 2020 10:01 am
Forum: Report a Bug
Topic: Address zip code input
Replies: 4
Views: 1211

Re: Address zip code input

We are currently testing a new solution for this. At the moment this feature is available again, but you may experience a few intermittent issues. We are continuing to look into this.
by Dave
Thu Apr 16, 2020 2:08 pm
Forum: Report a Bug
Topic: Facebook Message Contact linking
Replies: 2
Views: 899

Re: Facebook Message Contact linking

An update has been made to this feature. Please let us know how it performs now.
by Dave
Wed Apr 15, 2020 2:27 pm
Forum: Help / How to use AllProWebTools
Topic: Manual Tags and Marketing Campagins
Replies: 6
Views: 1017

Re: Manual Tags and Marketing Campagins

If you want to add multiple contacts to a campaign, uploading them all to a tag and then merging that tag into the campaign is the most efficient way. If you are using APWT V5.4 - This will not restart anyone back to the beginning who is already in a campaign. If you just want to add a single person...
by Dave
Wed Apr 15, 2020 8:35 am
Forum: Help / How to use AllProWebTools
Topic: Manual Tags and Marketing Campagins
Replies: 6
Views: 1017

Re: Manual Tags and Marketing Campagins

When you are looking at your list of campaigns (You get there by clicking on Marketing->Marketing Campaigns) You will see a column titled "Participants" ie. "25 active". Click the number that says "active" and you will be taken to the following screen: Screenshot from 2020-04-15 10-33-01.png On the ...
by Dave
Wed Apr 15, 2020 8:22 am
Forum: Help / How to use AllProWebTools
Topic: Update system email send from address
Replies: 4
Views: 874

Re: Update system email send from address

Yes, as was explained "This is an override field so anything in this input will override the normal "From" email address." If you were not using the override, the emails would have already updated to the company email address. The purpose of the override field is when you do not want to use the defa...
by Dave
Fri Apr 10, 2020 10:32 am
Forum: Help / How to use AllProWebTools
Topic: Emails associated with DRIP Campaign not sending
Replies: 1
Views: 570

Re: Emails associated with DRIP Campaign not sending

Yes, if your account has been suspended for poor sending reputation, this will impact your ability to send drip emails. There are ways to resolve this as explained here: https://www.allprowebtools.com/The-War-Against-SPAM/ Please login to your account and start a screenshare so that we can help you ...
by Dave
Thu Apr 09, 2020 3:33 pm
Forum: Report a Bug
Topic: Page Views
Replies: 1
Views: 554

Re: Page Views

This feature has been deprecated. We recommend that you access your Google Analytics for a wealth of information about the visitors to your website.
by Dave
Wed Apr 08, 2020 1:53 pm
Forum: Help / How to use AllProWebTools
Topic: Remove Free Shipping option from invoices
Replies: 1
Views: 514

Re: Remove Free Shipping option from invoices

I would suggest activating the Delivery shipping method. This can be a charged service or free, but it is much more applicable to how your services are provided to your customers. From the main menu, go to store->shipping options. Find "Delivery" in the list and set it to "active". Now when you are ...
by Dave
Wed Apr 08, 2020 1:46 pm
Forum: Help / How to use AllProWebTools
Topic: Sales are not showing in Sales Pipeline
Replies: 1
Views: 473

Re: Sales are not showing in Sales Pipeline

In order for an order to be applied to the Sales Pipeline of one of your team members, the order needs to be credited to the sales rep. By default, your AllProWebTools account is not configured to REQUIRE an sales rep to be applied to the invoice, you can change this setting by going to settings->us...
by Dave
Tue Apr 07, 2020 11:05 pm
Forum: Report a Bug
Topic: Address zip code input
Replies: 4
Views: 1211

Re: Address zip code input

Thanks for reporting this. We are currently looking into this and will reply back here when we have more information.
by Dave
Mon Apr 06, 2020 4:35 pm
Forum: Help / How to use AllProWebTools
Topic: Manual Tags and Marketing Campagins
Replies: 6
Views: 1017

Re: Manual Tags and Marketing Campagins

When you create a campaign, you can choose how you would like those participants in the campaign to be tagged. Screenshot from 2020-04-06 18-30-30.png You can learn more about using tags in this video: https://www.youtube.com/watch?v=D98wadG5di8 You can also use campaigns to tag customers who have p...
by Dave
Fri Apr 03, 2020 8:21 pm
Forum: Suggestions / Feature Requests
Topic: Add more than 90 days to "wait time" on campaign
Replies: 2
Views: 591

Re: Add more than 90 days to "wait time" on campaign

Thanks for the suggestion!

This feature is now available.
by Dave
Fri Apr 03, 2020 8:18 am
Forum: Report a Bug
Topic: Sign up Boxes take a very long time to submit
Replies: 7
Views: 2917

Re: Sign up Boxes take a very long time to submit

Thanks for reporting this. Your contact form at https://kellyweaverphotography.com/get-started/ is now working.
by Dave
Thu Apr 02, 2020 2:37 pm
Forum: Report a Bug
Topic: Time Card Clock in
Replies: 1
Views: 426

Re: Time Card Clock in

It looks like you have configured your account to require staff to clock into a specific client. You will want to search for the clients name and select the client before you will be presented with the "clock in" button. If you want to clock into your own company, search for your own company name an...
by Dave
Thu Apr 02, 2020 2:34 pm
Forum: Help / How to use AllProWebTools
Topic: Order for $0.00 with FREE in Processor?
Replies: 1
Views: 429

Re: Order for $0.00 with FREE in Processor?

This is an incomplete order. The records show that this order was attempted from an Android cell phone. From IP starting with: 2600:1700:6440:54a0:bc0c: at 2020-04-01 08:43:50 MST It is possible that the phone battery died or that they lost internet signal just before or during entering their credit...
by Dave
Tue Mar 31, 2020 9:19 am
Forum: Change Log / Version Plans
Topic: Smartphone App 1.2.5 (CURRENT 04-10-2020)
Replies: 2
Views: 1596

Re: Smartphone App 1.2.5 (Estimated 04-10-2020)

The timeline on this release has been extended due to coronavirus.
by Dave
Wed Mar 25, 2020 9:26 am
Forum: Suggestions / Feature Requests
Topic: Setting payment recurrence rates on membership sites
Replies: 2
Views: 1111

Re: Setting payment recurrence rates on membership sites

Hello Stephanie! Thank you so much for your continued support and for recommending AllProWebTools to your clients! For lifetime memberships, you should see an option in the product settings called "Do not recur". Alternatively, this is also were you would select how often you would like to re-charge...
by Dave
Wed Mar 25, 2020 8:12 am
Forum: Help / How to use AllProWebTools
Topic: Comments on blogs- Facebook plugin
Replies: 2
Views: 846

Re: Comments on blogs- Facebook plugin

first you need to find your fb profile id (not a page) https://findmyfbid.com/ then add this to the <head> tag with the above id <meta property="fb:admins" content="{YOUR_FACEBOOK_USER_ID}"/> if there are multiple the code is duplicated in full then you will be able to moderate here: https://develop...
by Dave
Mon Mar 16, 2020 8:01 am
Forum: Help / How to use AllProWebTools
Topic: Anonymous Payments
Replies: 11
Views: 2185

Re: Anonymous Payments

This feature request will be implemented in accordance with the "New Feature Request" policy outlined here: https://allprowebtools.com/forum/viewtopic.php?f=9&t=4245&p=9348#p9348 This feature will be a Tier 1 improvement. To all users: please up vote this feature if you would like to see it added in...
by Dave
Fri Mar 13, 2020 11:47 am
Forum: Help / How to use AllProWebTools
Topic: Anonymous Payments
Replies: 11
Views: 2185

Re: Anonymous Payments

When a customer clicks "checkout", they are taken to a screen that looks like this: Screenshot from 2020-03-13 13-35-13.png If they have an account, they are given the opportunity to login to it. If they do not have an account, they are NOT required to create one and can choose "No, I am a new custo...
by Dave
Fri Mar 13, 2020 10:59 am
Forum: Help / How to use AllProWebTools
Topic: Anonymous Payments
Replies: 11
Views: 2185

Re: Anonymous Payments

You will see this item listed on the 5.3 features list here: viewtopic.php?f=5&t=4175

It is item number 1 under "Commerce"
by Dave
Wed Mar 11, 2020 2:13 pm
Forum: Help / How to use AllProWebTools
Topic: Custom Thank You Pages for Products
Replies: 7
Views: 1464

Re: Custom Thank You Pages for Products

There are a few more things to be decided before this feature can be added. We would appreciate your thoughts on these: If a customer makes a purchase and is then taken to the custom thank you page, what would you like to happen if they lose internet connection just as the thank you page is loading?...
by Dave
Mon Mar 09, 2020 1:01 pm
Forum: Help / How to use AllProWebTools
Topic: Custom Thank You Pages for Products
Replies: 7
Views: 1464

Re: Custom Thank You Pages for Products

How would you like the system to work if someone purchases 2 different products that are configured to go to 2 different landing pages? Which landing page should it go to?