Search found 1027 matches

by Dave
Wed May 18, 2022 7:37 am
Forum: Help / How to use AllProWebTools
Topic: Dictionary Term Links
Replies: 4
Views: 24

Re: Dictionary Term Links

Please post the images to this forum thread. You will see a tab called "attachments"
Screenshot from 2022-05-18 09-35-40.png
Screenshot from 2022-05-18 09-35-40.png (47.76 KiB) Viewed 11 times
Once you have uploaded the file, you can place it in your post by clicking the button "Place Inline"
inline.png
inline.png (16.51 KiB) Viewed 11 times
by Dave
Mon May 16, 2022 8:38 am
Forum: Report a Bug
Topic: item missing from refund screen
Replies: 2
Views: 18

Re: item missing from refund screen

Did you scroll down?
screenshot-allprowebtools.com-2022.05.16-10_37_33.png
screenshot-allprowebtools.com-2022.05.16-10_37_33.png (56.97 KiB) Viewed 12 times
by Dave
Tue May 10, 2022 3:55 pm
Forum: Help / How to use AllProWebTools
Topic: emails blocked as spam
Replies: 1
Views: 32

Re: emails blocked as spam

If the block is at wavecable.com, your question should be directed to them.
by Dave
Fri Apr 22, 2022 10:16 am
Forum: Report a Bug
Topic: Delete button for contact not working
Replies: 1
Views: 80

Re: Delete button for contact not working

Hi Jacki!

Can you provide the error message that you see or the customer CRM id # so we can look into this for you?
by Dave
Tue Apr 12, 2022 6:05 pm
Forum: Report a Bug
Topic: Phone App - Grouping Tab
Replies: 1
Views: 49

Re: Phone App - Grouping Tab

Thank you for reporting this. We are looking into the issue and will update you here.

Please send us your phone info from the AllProWebTools app. Click on the menu and go to "About" then click the green button at the bottom that says "Send device info to support"
by Dave
Tue Apr 12, 2022 2:47 pm
Forum: Report a Bug
Topic: Brand Colors - Keep in Profile
Replies: 7
Views: 311

Re: Brand Colors - Keep in Profile

If the colors work on one computer and not on the other computer and both computers have the exact same version of MacOS and the same version of Chrome, then we need to find what is different about the computer where it is not working. We have tested this on several computers in our office and many ...
by Dave
Mon Apr 11, 2022 12:28 pm
Forum: Suggestions / Feature Requests
Topic: New UK VAT regulatory changes
Replies: 14
Views: 3186

Re: New UK VAT regulatory changes

Order# 63296 was for the amount of $315.08.

Please reference the post earlier in this thread on the date Thu Jun 10, 2021 8:40 pm to see the threshold amount that was specified where it says " subtotals under ".
by Dave
Mon Apr 11, 2022 12:21 pm
Forum: Report a Bug
Topic: Prospecting Tool Doesn't Show Limit
Replies: 1
Views: 97

Re: Prospecting Tool Doesn't Show Limit

Thanks for reporting this issue. The Prospecting Pools was originally designed to only work with APWT-SMTP. We have made an adjustment so that you can now use it with Sendgrid. This is experimental - so let us know how it works out!
by Dave
Fri Apr 01, 2022 9:39 am
Forum: Suggestions / Feature Requests
Topic: Adding access to edit <head> tags for marketing emails
Replies: 1
Views: 80

Re: Adding access to edit <head> tags for marketing emails

Great idea! We will get right on that and let you know here when it is ready.
by Dave
Thu Mar 31, 2022 12:19 pm
Forum: Report a Bug
Topic: I added a Recaptcha, and APWT blocked my IP address.
Replies: 2
Views: 109

Re: I added a Recaptcha, and APWT blocked my IP address.

It sounds like our security system detected suspicious activity coming from your IP address. There can be many reasons for this, so it will be difficult to guess at the reason after the fact. After your call, we have added your IP address to the list of trusted IPs so you should not encounter this i...
by Dave
Tue Mar 29, 2022 8:35 am
Forum: Help / How to use AllProWebTools
Topic: Keep getting "Mobile Usability" Error in Google Search Console
Replies: 1
Views: 76

Re: Keep getting "Mobile Usability" Error in Google Search Console

It sounds like you have done everything correctly. It is possible that Google is caching the way the page appeared previously. You might look for a way to clear the cache for Google or ask them to recheck the page as it is now. You can also wait a few days and then ask Google to rescan the website. ...
by Dave
Sun Mar 27, 2022 9:56 am
Forum: Suggestions / Feature Requests
Topic: Highlight Parent menu when child page is open
Replies: 1
Views: 321

Re: Highlight Parent menu when child page is open

Thanks for the suggestion! This feature is not currently available. We will consider adding this in a future version release.
by Dave
Wed Mar 23, 2022 11:55 am
Forum: Help / How to use AllProWebTools
Topic: usage of Webhook with APWT
Replies: 13
Views: 428

Re: usage of Webhook with APWT

Thanks - this is very helpful. I will contact Scott directly on this matter.
by Dave
Wed Mar 16, 2022 10:42 pm
Forum: Report a Bug
Topic: CRITICAL ISSUE, Ebay api is down
Replies: 3
Views: 8889

Re: CRITICAL ISSUE, Ebay api is down

Please provide the error message that you are receiving so we can investigate.
by Dave
Wed Mar 16, 2022 9:19 am
Forum: Help / How to use AllProWebTools
Topic: Facebook API Integration
Replies: 16
Views: 694

Re: Facebook API Integration

You can see a complete and up-to-date record of all of the hits that have been sent to Facebook and the confirmation codes here: https://www.mailinator.com/ enter the mailbox name: apwtfbapi If Facebook is returning authorization codes, that indicates that everything is correct on the AllProWebTools...
by Dave
Tue Mar 15, 2022 4:13 pm
Forum: Help / How to use AllProWebTools
Topic: Facebook API Integration
Replies: 16
Views: 694

Re: Facebook API Integration

I have pulled the logs from today. AllProWebTools account 3889 sent the the following events to the Facebook API and received the following response codes from Facebook which indicate that the data was received correctly by Facebook: resulted with {"events_received":1,"messages":[],"fbtrace_id":"A-2...
by Dave
Tue Mar 15, 2022 2:17 pm
Forum: Help / How to use AllProWebTools
Topic: Facebook API Integration
Replies: 16
Views: 694

Re: Remove Facebook Pixel Script and add manual in No Theme Header

Please go to the Facebook account to obtain the URL to use for this account. It will look similar to this:

Code: Select all

https://graph.facebook.com/v12.0/840302306488245/events?access_token=XXXX
Please paste the complete link in this forum.
by Dave
Fri Mar 11, 2022 11:29 am
Forum: Help / How to use AllProWebTools
Topic: usage of Webhook with APWT
Replies: 13
Views: 428

Re: usage of Webhook with APWT

Please provide a code sample from chiirp.com for integration.
by Dave
Fri Mar 04, 2022 4:45 pm
Forum: Help / How to use AllProWebTools
Topic: Missing Logo from Bottom of "Benefits" Page
Replies: 15
Views: 459

Re: Missing Logo from Bottom of "Benefits" Page

It is this section of code: <div class="realtor-logos"> <!--<img class="" src="/content/uploads/realtor-logo-150.jpg" width="150" height="150" alt="Realtor logo">--> <img class="" src="/content/uploads/Equal-Housing-Logo-150.png" width="150" height="150" alt="Equal Housing Logo"> </div> It looks lik...
by Dave
Thu Mar 03, 2022 1:31 pm
Forum: Report a Bug
Topic: Dictionary links adding automatically even to alternative text for images
Replies: 13
Views: 378

Re: Dictionary links adding automatically even to alternative text for images

The proposed solution is not intended to hinder Copywriters from writing naturally. The proposed solution should ONLY affect how image tags are created, which is usually performed by the Web Developer or SEO person in the company and is already a manual and labor intensive process. If using the capi...
by Dave
Thu Mar 03, 2022 12:53 pm
Forum: Report a Bug
Topic: Dictionary links adding automatically even to alternative text for images
Replies: 13
Views: 378

Re: Dictionary links adding automatically even to alternative text for images

The solution suggested to prevent image tag link insertion is to change the capitalization pattern so that it does not match the term defined in the dictionary.

Changing the image tag to: "Lakeland Pressure Washing" will result in image tags not getting a link insertion.
by Dave
Thu Mar 03, 2022 9:32 am
Forum: Report a Bug
Topic: Dictionary links adding automatically even to alternative text for images
Replies: 13
Views: 378

Re: Dictionary links adding automatically even to alternative text for images

While using the Dictionary System, It is important to avoid "over doing it". Your webpage can atually incur a penalty for "Keyword Stuffing". See this article: https://seranking.com/blog/keyword-stuffing/ For this reason, we recommend only assigning ONE capitalization for each key word, typically th...
by Dave
Mon Feb 28, 2022 2:53 pm
Forum: Help / How to use AllProWebTools
Topic: Missing Logo from Bottom of "Benefits" Page
Replies: 15
Views: 459

Re: Missing Logo from Bottom of "Benefits" Page

Choose "Settings" from the main menu and then go to "Administrator". On the right side you will see the "Theme Editor". Click on "Default Template" and you will find the image at the bottom.
screenshot-c2865.allprowebtools-s1.com-2022.02.28-15_52_41.png
screenshot-c2865.allprowebtools-s1.com-2022.02.28-15_52_41.png (20.73 KiB) Viewed 456 times
by Dave
Sun Feb 27, 2022 1:24 pm
Forum: Suggestions / Feature Requests
Topic: Print logins and passwords for back up
Replies: 1
Views: 181

Re: Print logins and passwords for back up

Great idea! We will get right on that and let you know here when it is ready.
by Dave
Thu Feb 24, 2022 11:36 am
Forum: Help / How to use AllProWebTools
Topic: Natasha: Email not sending
Replies: 1
Views: 97

Re: Natasha: Email not sending

It looks like your emails are currently sending. You can how many emails have been sent today by going to Reports -> Email Reports -> Emails Sent
by Dave
Wed Feb 23, 2022 3:20 pm
Forum: Help / How to use AllProWebTools
Topic: Email Campaign Assistance
Replies: 3
Views: 155

Re: Email Campaign Assistance

I see that you have a campaign called "Health Care" that is scheduled to send on February 23 2022. When I click on "Edit actions" for this campaign - there are no actions. This means you have not told the campaign which emails you would like to send. I see that you have another campaign called "Heal...
by Dave
Tue Feb 22, 2022 9:15 am
Forum: Help / How to use AllProWebTools
Topic: Issue noticed on Social Reach website
Replies: 2
Views: 97

Re: Issue noticed on Social Reach website

It appears that you are saving code on your computer and then copying the code into your AllProWebTools account. This is not advised. It is important to always use the code that is existing on the website before you make changes. We have changed the way that defined('PAGE_ID') is used and the old co...
by Dave
Fri Feb 18, 2022 1:38 pm
Forum: Help / How to use AllProWebTools
Topic: Emails Not Sending out
Replies: 1
Views: 103

Re: Emails Not Sending out

Your account reputation has dropped due to a high number of spam complaints and bounced emails. Your account will be unable to send emails until you conduct and account review with our Support Team. Please contact Support for assistance.
by Dave
Mon Feb 14, 2022 10:29 am
Forum: Report a Bug
Topic: Unsubscribe button is on top
Replies: 3
Views: 233

Re: Unsubscribe button is on top

After looking into this further, we have found the unsubscribe link next to the company name for the following well known companies: Screenshot from 2022-02-14 11-26-04.png Screenshot from 2022-02-14 11-26-31.png Screenshot from 2022-02-14 11-27-09.png Screenshot from 2022-02-14 11-27-51.png
by Dave
Mon Feb 14, 2022 10:24 am
Forum: Help / How to use AllProWebTools
Topic: Switch Domain on APWT
Replies: 6
Views: 184

Re: Switch Domain on APWT

The account has been moved

https://livtanco.com/
by Dave
Fri Feb 11, 2022 3:04 pm
Forum: Report a Bug
Topic: Unsubscribe button is on top
Replies: 3
Views: 233

Re: Ubuscribe buttom is on top

This is intentional and helps to reduce the number of spam complaints as it provides an alternative way for recipients of your emails to notify you that they no longer want to receive emails from you. By removing this and the unsubscribe link inside your emails, the only option left is for the recip...
by Dave
Fri Feb 11, 2022 1:46 pm
Forum: Suggestions / Feature Requests
Topic: Create a template in Estimates and Orders
Replies: 1
Views: 212

Re: Create a template in Estimates and Orders

Thanks for the suggestion!

This feature is now available as you can see in this screenshot:
invoice-loaditems.png
invoice-loaditems.png (17.49 KiB) Viewed 203 times
Please contact Support for instructions to set this up.

INVOICE_PRELOAD
by Dave
Mon Feb 07, 2022 1:46 pm
Forum: Help / How to use AllProWebTools
Topic: Facebook API Integration
Replies: 16
Views: 694

Re: Remove Facebook Pixel Script and add manual in No Theme Header

The Facebook API has been installed.

You can access it from the "Settings" menu and then "Integrations".

On the integrations page, you can enter the Facebook API Token in the box labeled "Facebook API Token"
by Dave
Tue Feb 01, 2022 11:20 am
Forum: Help / How to use AllProWebTools
Topic: AllPro Themes
Replies: 1
Views: 116

Re: AllPro Themes

Thank you for reporting this issue. It has been addressed and you should have access now.
by Dave
Thu Jan 27, 2022 3:33 pm
Forum: Help / How to use AllProWebTools
Topic: Add tags to all contacts at once (none have tags at the moment)
Replies: 6
Views: 291

Re: Mass Update contacts - add tags to all contacts at once (none have tags at the moment)

If the contacts are in the system now with no tag - there is no way to reference them. The suggestion is to go back to the original CSV file (from when they were originally uploaded) and just re-import the list and choose the tag that you want. Re-importing the same list does not create any duplicat...
by Dave
Thu Jan 27, 2022 8:31 am
Forum: Report a Bug
Topic: Prospecting tools doesn't seem to be working properly
Replies: 3
Views: 278

Re: Prospecting tools doesn't seem to be working properly

As of this moment there is now only 1 pool configured with a tag of 1,815 contacts and a daily quantity of 1,500 to be moved into the campaign which currently has 1,000 contacts. Your send limit yesterday was 100 and today it has grown to 2,500. From the main menu, I have selected Reports -> Email R...
by Dave
Thu Jan 27, 2022 8:25 am
Forum: Help / How to use AllProWebTools
Topic: Gallery
Replies: 1
Views: 143

Re: Gallery

You can upload any size that you want regardless of the settings. The setting only causes a warning when you upload an image that does not meet the requirements that you determined when you created the gallery. If you want the images a different size, you can upload images of a different size. Chang...
by Dave
Thu Jan 27, 2022 8:22 am
Forum: Help / How to use AllProWebTools
Topic: Workflow timeline
Replies: 3
Views: 258

Re: Workflow timeline

This video explains how to use the CRM Inbox. The beginning of the video explains how to get setup (which you have already completed)

I believe it answers your question at the 4 minute mark. The rest of the video from that point will be very helpful to you:

by Dave
Thu Jan 27, 2022 8:16 am
Forum: Help / How to use AllProWebTools
Topic: Contact is Not Being Sent Email for "Reset Password"
Replies: 5
Views: 307

Re: Contact is Not Being Sent Email for "Reset Password"

AllProWebTools sends the email immediately. If there is a delay, please direct your inquiry to the company receiving the email such as: gmail, outlook, yahoo, aol, hotmail, comcast, etc. This will be the name that appears after the @ symbol.
by Dave
Thu Jan 27, 2022 8:13 am
Forum: Help / How to use AllProWebTools
Topic: Reinstate Outbound Email Functionality
Replies: 1
Views: 133

Re: Reinstate Outbound Email Functionality

Your account is currently active. You can re-activate the marketing campaigns and they will begin sending.
by Dave
Wed Jan 26, 2022 11:44 am
Forum: Help / How to use AllProWebTools
Topic: Issue with Image slider when used on Landing page
Replies: 6
Views: 295

Re: Issue with Image slider when used on Landing page

jquery.min.js is no longer being included twice on the page.

Please test again and let us know the results.
by Dave
Tue Jan 25, 2022 3:33 pm
Forum: Help / How to use AllProWebTools
Topic: Issue with Image slider when used on Landing page
Replies: 6
Views: 295

Re: Issue with Image slider when used on Landing page

It appears that all of the required files are being loaded on the page you have provided. The next step would be to create a new web page with the them on and see if you can successfully add the SAME slider to that page successfully. If you can do this, you can compare the view-source of both pages ...
by Dave
Tue Jan 25, 2022 3:22 pm
Forum: Report a Bug
Topic: Prospecting tools doesn't seem to be working properly
Replies: 3
Views: 278

Re: Prospecting tools doesn't seem to be working properly

It looks like you have recently changed your domain name. This will reset your send limit to 100 for the new domain. As of this moment. Your first pool has 4,260 contacts and 4,990 campaign members. Your second pool has 2,815 contacts and 0 campaign members. Please reply to this thread tomorrow if t...
by Dave
Tue Jan 25, 2022 3:16 pm
Forum: Help / How to use AllProWebTools
Topic: Workflow timeline
Replies: 3
Views: 258

Re: Workflow timeline

If you reply to an email from your AllProWebTools account on a computer or using the AllProWebTools Smartphone app - it will show on the Workflow Timeline.

If you don't reply from AllProWebTools, it will not show on the Workflow Timeline.
by Dave
Tue Jan 25, 2022 12:01 pm
Forum: Help / How to use AllProWebTools
Topic: Request for Email Re-activation
Replies: 1
Views: 144

Re: Request for Email Re-activation

Your account has been restored and you can now send emails.
by Dave
Thu Jan 20, 2022 9:40 am
Forum: Help / How to use AllProWebTools
Topic: Sales Tax Liability Report
Replies: 1
Views: 152

Re: Sales Tax Liability Report

We are looking into ways to speed up reports. There is no projected timeline for this.

Your Tax Liability Report for 2022 has been uploaded to your images & files area in a folder called "Reports"