Search found 104 matches

by Stephanieo2940
Wed May 18, 2022 1:31 pm
Forum: Suggestions / Feature Requests
Topic: A middle ground for branded/unbranded emails
Replies: 2
Views: 12

Re: A middle ground for branded/unbranded emails

Thank you! I'll check that out and let you know if I have any further questions.
by Stephanieo2940
Tue May 17, 2022 5:37 pm
Forum: Suggestions / Feature Requests
Topic: A middle ground for branded/unbranded emails
Replies: 2
Views: 12

A middle ground for branded/unbranded emails

When I'm sending my newsletters, I want them to feel like something sent by a person, not a company. At the same time, I want to respect my readers' right to choose by keeping the "unsubscribe" button intact. Unfortunately, the only options I see in APWT are: 1. Unbranded emails, which remove the AP...
by Stephanieo2940
Thu Mar 31, 2022 5:02 pm
Forum: Report a Bug
Topic: I added a Recaptcha, and APWT blocked my IP address.
Replies: 2
Views: 109

Re: I added a Recaptcha, and APWT blocked my IP address.

That sounds like a good idea; next time I attempt the Recaptcha, I think I will have a screenshare going, just in case something goes wrong again. Thanks.
by Stephanieo2940
Wed Mar 30, 2022 2:59 pm
Forum: Report a Bug
Topic: I added a Recaptcha, and APWT blocked my IP address.
Replies: 2
Views: 109

I added a Recaptcha, and APWT blocked my IP address.

I followed the instructions on this page to add a Recaptcha to my APWT account: https://www.allprowebtools.com/New-from-AllProWebTools-reCAPTCHA-4-5-/ Immediately afterward, when I tried to visit my website at www.coachclientconnection.com, use my [email protected].com email, log into ...
by Stephanieo2940
Wed Jan 12, 2022 7:55 pm
Forum: Help / How to use AllProWebTools
Topic: Purchase Process Adjustments
Replies: 4
Views: 320

Re: Purchase Process Adjustments

Thanks for telling me how to fix the “Having trouble placing your order” line. Have you ever considered making the Theme Editor more of a WYSIWYG? As it is, it’s not the most user-friendly thing for people who aren’t very familiar with code. Thank you for fixing the subject line problem, and for the...
by Stephanieo2940
Mon Jan 10, 2022 8:01 pm
Forum: Help / How to use AllProWebTools
Topic: Purchase Process Adjustments
Replies: 4
Views: 320

Purchase Process Adjustments

Thanks, Dave. The link worked, but the box was already checked, so it appears that part might not be working. I just did another test purchase, and it went much more smoothly, but there were still a few problems: 1. The welcome email I set to be sent upon purchase has no subject line. It's called "W...
by Stephanieo2940
Wed Jan 05, 2022 6:27 pm
Forum: Help / How to use AllProWebTools
Topic: How do I log out of my customer account?
Replies: 1
Views: 161

How do I log out of my customer account?

I'm trying to do a test purchase of my latest product. The last one went awry, and I think it's because my customer account in APWT has the same email address as the seller account. The problem is, I'm having trouble figuring out how to log out of my customer account and create a new one. When I'm s...
by Stephanieo2940
Wed Jan 05, 2022 5:49 pm
Forum: Help / How to use AllProWebTools
Topic: How to create an email contact form
Replies: 4
Views: 1203

Re: How to create an email contact form

Ah, it worked! Thank you very much!
by Stephanieo2940
Thu Dec 30, 2021 5:12 pm
Forum: Help / How to use AllProWebTools
Topic: How to create an email contact form
Replies: 4
Views: 1203

Re: How to create an email contact form

Thanks for the info, Kayla. After I've made those changes in the Website Settings section, how do I save them? There is no "save" button in the "General Settings" tab, and the "save" buttons on the "Blog Settings" and "Other Settings" tabs don't seem to apply to General Settings. Every time I exit t...
by Stephanieo2940
Wed Dec 29, 2021 4:33 pm
Forum: Help / How to use AllProWebTools
Topic: How to create an email contact form
Replies: 4
Views: 1203

How to create an email contact form

Hello, I'm trying to create an email contact form on my contact page. The goal is for site visitors to be able to enter their name, email address, and the message they want to send me, then hit a button, and the message is sent to me as an email. Basically the same thing you see on a lot of websites...
by Stephanieo2940
Thu Jul 29, 2021 1:15 pm
Forum: Help / How to use AllProWebTools
Topic: Can we hide pages from search engines?
Replies: 2
Views: 1024

Re: Can we hide pages from search engines?

Thank you very much, Dave. :)
by Stephanieo2940
Tue Jul 27, 2021 7:00 pm
Forum: Help / How to use AllProWebTools
Topic: Can we hide pages from search engines?
Replies: 2
Views: 1024

Can we hide pages from search engines?

Hello, I was just wondering if APWT gives the option to hide a page from search engines, in the event that we don't want it to be discoverable at the time of its creation. Weebly has that option, so I know the functionality is possible, but if APWT has an option for that, I'm having trouble finding ...
by Stephanieo2940
Wed Jun 16, 2021 5:49 pm
Forum: Suggestions / Feature Requests
Topic: Suggestion: let customers pay via PayPal balance
Replies: 4
Views: 1505

Re: Suggestion: let customers pay via PayPal balance

Will that allow me to accept both PayPal AND credit cards?
by Stephanieo2940
Wed Jun 16, 2021 5:48 pm
Forum: Help / How to use AllProWebTools
Topic: How to adjust "Occasional Mailings" option
Replies: 4
Views: 467

Re: How to adjust "Occasional Mailings" option

Thanks. I notice there is no longer a "merge tag" option - you might want to update the video accordingly. The video didn't really show me specifically how to adjust the list, but I can extrapolate: if I go into "existing tags" and switch the "unsubscribe" column from "yes" to "no", that will remove...
by Stephanieo2940
Tue Jun 15, 2021 12:49 pm
Forum: Help / How to use AllProWebTools
Topic: How to adjust "Occasional Mailings" option
Replies: 4
Views: 467

How to adjust "Occasional Mailings" option

While creating an account to test purchase a product from my site, I noticed I had the option to sign up for “occasional mailings," with various tag options I could choose. How do I set which tags are available in that list?
by Stephanieo2940
Tue Jun 08, 2021 6:39 pm
Forum: Suggestions / Feature Requests
Topic: Suggestion: let customers pay via PayPal balance
Replies: 4
Views: 1505

Suggestion: let customers pay via PayPal balance

If customers had an option to purchase products via their PayPal balance, instead of exclusively via cards, I think that would increase sales and remove a barrier for people who don't have credit cards or don't want to use them for a particular purchase.

Thanks for your consideration!
by Stephanieo2940
Thu Mar 04, 2021 2:37 pm
Forum: Help / How to use AllProWebTools
Topic: My sending reputation is falling, but I don't know why.
Replies: 16
Views: 6579

Re: My sending reputation is falling, but I don't know why.

Awesome! Thank you SO much for your help. Hopefully my sending reputation will finally stop dropping now.
by Stephanieo2940
Wed Mar 03, 2021 6:00 pm
Forum: Help / How to use AllProWebTools
Topic: My sending reputation is falling, but I don't know why.
Replies: 16
Views: 6579

Re: My sending reputation is falling, but I don't know why.

Thanks! Now, to make sure I understand the situation correctly: if I send an email to everyone in my Newsletter Subscriber tag, and one of the contacts in that tag is ALSO in the "Suppression" tag, that person will NOT get the email, despite being in a tag to which the email is being sent. Is that c...
by Stephanieo2940
Mon Mar 01, 2021 5:06 pm
Forum: Help / How to use AllProWebTools
Topic: My sending reputation is falling, but I don't know why.
Replies: 16
Views: 6579

Re: My sending reputation is falling, but I don't know why.

Thank you so much, Ashlynn!

I got most of the way through the instructions without a hitch, but the “suppression by tag” section seems to have disappeared. Does anyone know where it went or what replaced it?

Here’s the video I watched. https://www.youtube.com/watch?v=BMXa3jKqPCg

Thanks in advance!
by Stephanieo2940
Tue Feb 23, 2021 7:43 pm
Forum: Help / How to use AllProWebTools
Topic: My sending reputation is falling, but I don't know why.
Replies: 16
Views: 6579

Re: My sending reputation is falling, but I don't know why.

Now that I have the clean list, what's the most efficient way to get it into my APWT account without: 1. Getting a bunch of duplicates due to re-uploading contacts who are already in my APWT system, or 2. Having a bunch of untagged contacts? Or would it be more efficient to just compare the cleaned ...
by Stephanieo2940
Fri Feb 19, 2021 3:27 pm
Forum: Help / How to use AllProWebTools
Topic: My sending reputation is falling, but I don't know why.
Replies: 16
Views: 6579

Re: My sending reputation is falling, but I don't know why.

My sending reputation is now zero, and I can't send emails. Please tell me how I can fix this.

Thanks.
by Stephanieo2940
Thu Jan 28, 2021 3:09 pm
Forum: Help / How to use AllProWebTools
Topic: Can you have multiple different memberships?
Replies: 4
Views: 1295

Re: Can you have multiple different memberships?

Thanks, Dave! This will save me some time.
by Stephanieo2940
Wed Jan 27, 2021 8:10 pm
Forum: Help / How to use AllProWebTools
Topic: Can you have multiple different memberships?
Replies: 4
Views: 1295

Re: Can you have multiple different memberships?

Thanks, Dave! Is it OK if I incorporate this into my course, in the section where I teach people how to sell and deliver their courses through APWT?
by Stephanieo2940
Tue Jan 26, 2021 8:14 pm
Forum: Help / How to use AllProWebTools
Topic: Can you have multiple different memberships?
Replies: 4
Views: 1295

Can you have multiple different memberships?

Is it possible to have more than one membership program active in your APWT account? For example, let's say I'm running two coaching programs. One is $100/month and includes one set of content, while the other is a one-time payment of $500 and includes a different set of content. Is it possible to h...
by Stephanieo2940
Tue Jan 26, 2021 7:21 pm
Forum: Help / How to use AllProWebTools
Topic: My sending reputation is falling, but I don't know why.
Replies: 16
Views: 6579

Re: My sending reputation is falling, but I don't know why.

UPDATE: My sending reputation has fallen steeply again, and I think temporary bounces might be to blame. It says I've had 47 bounces (including temporary and permanent) in the last 45 days, but the newsletters I sent out in that time showed no permanent bounces. This could be a problem, since I have...
by Stephanieo2940
Thu Oct 01, 2020 5:02 pm
Forum: Suggestions / Feature Requests
Topic: Is it possible to get a discount by making annual payments to APWT?
Replies: 0
Views: 5850

Is it possible to get a discount by making annual payments to APWT?

Hello, One of my provider clients just asked me a good question, and I'd like to know the answer, too: is it possible to purchase a year's subscription to AllPro for a lower price than the monthly rate? I know some software providers offer that option, but I didn't see that option in AllPro. Thanks ...
by Stephanieo2940
Wed Aug 26, 2020 3:41 pm
Forum: Report a Bug
Topic: One of my redirected links says "Your Connection Is Not Private"
Replies: 4
Views: 2218

Re: One of my redirected links says "Your Connection Is Not Private"

Thanks. I'll discuss this with the client who owns the domain, and get back to you.
by Stephanieo2940
Fri Aug 21, 2020 2:49 pm
Forum: Report a Bug
Topic: One of my redirected links says "Your Connection Is Not Private"
Replies: 4
Views: 2218

Re: One of my redirected links says "Your Connection Is Not Private"

Thanks, Dave. What would it cost to host libertyneverstartagain.net with AllProWebTools?

The reason we use that URL is just to have a shorter URL with which we can send people to a specific page on the site.
by Stephanieo2940
Mon Aug 17, 2020 6:37 pm
Forum: Report a Bug
Topic: One of my redirected links says "Your Connection Is Not Private"
Replies: 4
Views: 2218

One of my redirected links says "Your Connection Is Not Private"

Hello, One of my provider clients, whose account number is "c3430", has this link on his website: www.libertyneverstartagain.net That link is supposed to redirect to https://www.libertyneverstartagain.com/Wealth-Health-Freedom-for-Realtors/ When I type the URL into the search bar, or when I put it i...
by Stephanieo2940
Wed Jul 22, 2020 2:49 pm
Forum: Help / How to use AllProWebTools
Topic: My sending reputation is falling, but I don't know why.
Replies: 16
Views: 6579

Re: My sending reputation is falling, but I don't know why.

Thank you so much! It's a relief to hear that it wasn't something I was doing wrong.

Is there anything I can do to keep this problem from coming up again?
by Stephanieo2940
Tue Jul 21, 2020 6:57 pm
Forum: Help / How to use AllProWebTools
Topic: My sending reputation is falling, but I don't know why.
Replies: 16
Views: 6579

My sending reputation is falling, but I don't know why.

I have not been getting many bounces, and none of my recent emails got spam complaints, but for some reason my sending reputation keeps falling, so I'd like to try to learn the cause of this before it hits zero. Would a low click-through rate cause this? It's starting to look like I might have to do...
by Stephanieo2940
Thu Apr 30, 2020 1:11 pm
Forum: Suggestions / Feature Requests
Topic: Zapier and PieSync integration
Replies: 4
Views: 2171

Re: Zapier and PieSync integration

Good to know. Thanks.
by Stephanieo2940
Thu Apr 30, 2020 12:42 pm
Forum: Suggestions / Feature Requests
Topic: Setting payment recurrence rates on membership sites
Replies: 2
Views: 2283

Re: Setting payment recurrence rates on membership sites

Thanks, Dave. I'm not sure how I didn't see this earlier; sorry for the slow reply!
by Stephanieo2940
Thu Apr 30, 2020 12:39 pm
Forum: Suggestions / Feature Requests
Topic: Zapier and PieSync integration
Replies: 4
Views: 2171

Re: Zapier and PieSync integration

Thanks. I take it PieSync is not currently on the table?
by Stephanieo2940
Thu Apr 30, 2020 12:39 pm
Forum: Suggestions / Feature Requests
Topic: Please restore chat for desktop
Replies: 2
Views: 1598

Re: Please restore chat for desktop

Good to know. Thank you! You might want to add a notification to the "Just send a text message" page that tells people chat will be available during business hours/when a rep is available, so they don't misunderstand the situation like I did.
by Stephanieo2940
Wed Apr 29, 2020 1:31 pm
Forum: Suggestions / Feature Requests
Topic: Zapier and PieSync integration
Replies: 4
Views: 2171

Zapier and PieSync integration

Will APWT be able to integrate with Zapier and PieSync in the foreseeable future? One of my provider clients was asking about that.

Thanks in advance!
by Stephanieo2940
Wed Apr 29, 2020 1:29 pm
Forum: Suggestions / Feature Requests
Topic: Please restore chat for desktop
Replies: 2
Views: 1598

Please restore chat for desktop

I wasn't sure whether to put this in "Feature Requests" or "Report a Bug", since it's a deliberate feature, but has the effect of a bug. :? I tried to use the support chat today, and instead of popping up a chat window like it normally does, it sent me to a window that says "Just send a text message...
by Stephanieo2940
Thu Mar 19, 2020 3:45 pm
Forum: Suggestions / Feature Requests
Topic: Setting payment recurrence rates on membership sites
Replies: 2
Views: 2283

Setting payment recurrence rates on membership sites

Hi, this is Stephanie. As a person who's creating a coaching program for which I'll want to use APWT's membership site tool, I have a suggestion: I - and no doubt some of the coaches I'll help to create group programs - would like to be able to offer a lifetime membership for a single payment. But a...
by Stephanieo2940
Wed Dec 04, 2019 5:13 pm
Forum: Report a Bug
Topic: Video failed to embed in email, email failed to send, system failed to notify me
Replies: 2
Views: 1505

Re: Video failed to embed in email, email failed to send, system failed to notify me

Thanks, Dave. Since inserting the video was an option, I assumed it was a viable one, so now I'll know for next time. I'll check out the video you sent me.
by Stephanieo2940
Thu Nov 28, 2019 4:20 pm
Forum: Report a Bug
Topic: Video failed to embed in email, email failed to send, system failed to notify me
Replies: 2
Views: 1505

Video failed to embed in email, email failed to send, system failed to notify me

As the subject line implies, the last newsletter I sent was a string of disasters. First, I embedded a video in the email, only to discover after I'd sent the email out that the video vanished from the email. Then I sent a correction email with a link to the video, and the system failed to deliver t...
by Stephanieo2940
Tue Sep 10, 2019 7:39 pm
Forum: Report a Bug
Topic: Can't change font, copy/paste ruins paragraph spacing, and I can't make single apostrophes
Replies: 9
Views: 3181

Re: Can't change font, copy/paste ruins paragraph spacing, and I can't make single apostrophes

Thanks, Noah. I tried that in account c3430, but while it makes "enter" work the way I want it to in the website editor, it still looks wrong on the website itself. I've attached a screen shot to show what happens if I hit "enter" twice to create a new paragraph, as opposed to using shift-enter. APW...
by Stephanieo2940
Tue Sep 03, 2019 1:35 pm
Forum: Report a Bug
Topic: Can't change font, copy/paste ruins paragraph spacing, and I can't make single apostrophes
Replies: 9
Views: 3181

Re: Can't change font, copy/paste ruins paragraph spacing, and I can't make single apostrophes

Thanks for the clarification on the reasons for the double-spacing. I've never liked automatic paragraph spacing and I probably never will (it ALWAYS wastes more time than it saves when I'm working with text I have to copy and paste), but I can understand why you're doing it. Suggested middle ground...
by Stephanieo2940
Thu Aug 29, 2019 2:27 pm
Forum: Report a Bug
Topic: Can't change font, copy/paste ruins paragraph spacing, and I can't make single apostrophes
Replies: 9
Views: 3181

Re: Can't change font, copy/paste ruins paragraph spacing, and I can't make single apostrophes

You're welcome. It occurs to me that there's a typo in the info I sent you; instead of "control-C" and "control-shift-C", it should say "control-V" and "control-shift-V".

I tested the editor you linked, and have attached the results.
tiny.cloud paragraph formatting screenshot.png
tiny.cloud paragraph formatting screenshot.png (65.17 KiB) Viewed 3164 times
by Stephanieo2940
Wed Aug 28, 2019 1:38 pm
Forum: Report a Bug
Topic: Can't change font, copy/paste ruins paragraph spacing, and I can't make single apostrophes
Replies: 9
Views: 3181

Re: Can't change font, copy/paste ruins paragraph spacing, and I can't make single apostrophes

Thanks, Noah! The apostrophe and font issues have been resolved, but the paragraph issue is still happening. I've attached a screenshot to demonstrate. The text in the screenshot explains what happens when I add text or create paragraph breaks in different ways. AllPro paragraph spacing problem.png
by Stephanieo2940
Wed Aug 28, 2019 5:18 am
Forum: Report a Bug
Topic: Can't change font, copy/paste ruins paragraph spacing, and I can't make single apostrophes
Replies: 9
Views: 3181

Can't change font, copy/paste ruins paragraph spacing, and I can't make single apostrophes

Hello, I'm trying to create a web page, and am running into 3 problems, 2 of which are fairly serious. Here's the page in question: http://www.totalsmileprotection.com/The-Dentist-s-L-A-S-S-T-System/ 1. The website builder is turning my single apostrophes into double apostrophes – for example, inste...