Search found 179 matches

by Brads326
Sat Sep 09, 2023 3:31 am
Forum: Report a Bug
Topic: Puctuation is corrupted throughout my APWT system.
Replies: 11
Views: 835

Re: Puctuation is corrupted throughout my APWT system.

Thank you for reporting this issue caused by a recent server upgrade. We have addressed this issue. Please report back in this thread if you continue to experience any issues with incorrect character encoding.
by Brads326
Tue Aug 08, 2023 9:39 am
Forum: Help / How to use AllProWebTools
Topic: Calendar year only selects the future
Replies: 1
Views: 315

Re: Calendar year only selects the future

You must first select the date on the LEFT calendar this INCLUDES clicking a day, like the first of the month. When you do this, you will see the calendar turn green - then you will be able to select the year from the calendar on the RIGHT . first-calendar.png This video shows all of the steps: oQx4...
by Brads326
Fri Feb 03, 2023 12:01 am
Forum: Report a Bug
Topic: Invoice printing with incorrect total
Replies: 7
Views: 2417

Re: Invoice printing with incorrect total

Screenshot from 2023-02-03 01-00-47.png
Screenshot from 2023-02-03 01-00-47.png (35.4 KiB) Viewed 2381 times
by Brads326
Sun Nov 13, 2022 7:03 am
Forum: Suggestions / Feature Requests
Topic: Please make it easier to purchase as a guest
Replies: 9
Views: 3396

Re: Please make it easier to purchase as a guest

Thank you for your feedback on this issue. Some ways to improve the user experience and flow have been identified, while at the same time working within the established framework of the exiting code. Normally, adjustments are only made every few months - this allows for detailed planning and testing...
by Brads326
Wed Nov 02, 2022 10:41 am
Forum: Report a Bug
Topic: Difficulty uploading Hudson Medium Font to APWT
Replies: 13
Views: 4702

Re: Difficulty uploading Hudson Medium Font to APWT

It does not appear that your font is loaded in the location you have specified in the stylesheet:
Screenshot from 2022-11-02 12-40-28.png
Screenshot from 2022-11-02 12-40-28.png (74.91 KiB) Viewed 4619 times
by Brads326
Tue Nov 01, 2022 12:41 pm
Forum: Report a Bug
Topic: Difficulty uploading Hudson Medium Font to APWT
Replies: 13
Views: 4702

Re: Difficulty uploading Hudson Medium Font to APWT

The line must look like this to work correctly:
background: url(/content/uploads/Two-Happy-Girls-Color-Compressed-25-Space-on-top-1.png) no-repeat center center fixed;
by Brads326
Sun Oct 30, 2022 10:54 pm
Forum: Help / How to use AllProWebTools
Topic: IMAP Outlook setup
Replies: 5
Views: 1111

Re: IMAP Outlook setup

Your IP Addresses have been cleared - please try again. If you continue to have problems, please verify that you can login to your email at: https://webmail.realnoni.com/ from the same computer (and with the same login and password) that is unable to connect with Microsoft Outlook and then please pr...
by Brads326
Sun Oct 30, 2022 6:03 am
Forum: Help / How to use AllProWebTools
Topic: IMAP Outlook setup
Replies: 5
Views: 1111

Re: IMAP Outlook setup

As Microsoft has explained to you, the password you have provided is incorrect. screenshot-allprowebtools.com-2022.10.30-07_57_17.png No one knows your password other than you. Please try logging in with the same login and password here: https://webmail.realnoni.com/ If your login and password do no...
by Brads326
Sun Oct 30, 2022 1:55 am
Forum: Help / How to use AllProWebTools
Topic: Moving our website
Replies: 4
Views: 943

Re: Moving our website

If you would like to continue to login to your AllProWebTools account after moving your website, your login location will change to https://apwt.realnoni.com/logmein You will need to create a new DNS entry of CNAME with the value of apwt that points to: apwt.allprowebtools-s1.com so that your AllPro...
by Brads326
Sun Oct 30, 2022 1:50 am
Forum: Help / How to use AllProWebTools
Topic: IMAP Outlook setup
Replies: 5
Views: 1111

Re: IMAP Outlook setup

You will find all the information by clicking on "Settings" and then "Email" from your AllProWebTools account.

Then click the tab that says "Manage Email Addresses"
by Brads326
Sat Oct 01, 2022 6:12 am
Forum: Report a Bug
Topic: Live Support not working
Replies: 2
Views: 1010

Re: Live Support not working

You will see the message "Screenshare Not Available" when all customer service representatives are assisting other customers.

It is suggested to try again at a later time or to start a support chat or post on the forum.
by Brads326
Fri Sep 16, 2022 9:44 am
Forum: Help / How to use AllProWebTools
Topic: Live Support
Replies: 3
Views: 331

Re: Live Support

You can access your support account by clicking the "Support" button in your account and then click on "Live support options". You will see the following screen which will tell you when the Support Center will close for today.
Screenshot from 2022-09-15 08-12-42.png
Screenshot from 2022-09-15 08-12-42.png (24.29 KiB) Viewed 312 times
by Brads326
Tue Aug 23, 2022 8:15 am
Forum: Help / How to use AllProWebTools
Topic: Customer order history
Replies: 6
Views: 2584

Re: Customer order history

Can you provide a sample digital file that shows how you would like the data to be presented so we can use as a template for your report?
by Brads326
Wed Aug 10, 2022 1:00 am
Forum: Help / How to use AllProWebTools
Topic: Review submission dates
Replies: 3
Views: 507

Re: Review submission dates

The product reviews system is no longer supported due to lack of interest by AllProWebTools users. However, the submission date has been added per your request.
by Brads326
Wed Aug 10, 2022 12:38 am
Forum: Report a Bug
Topic: Max quantity purchase limit not working
Replies: 1
Views: 528

Re: Max quantity purchase limit not working

Thank you for reporting this issue. It has now been addressed.
by Brads326
Thu Aug 04, 2022 10:52 am
Forum: Help / How to use AllProWebTools
Topic: How to Export Blog
Replies: 1
Views: 307

Re: How to Export Blog

This question was previously answered here: viewtopic.php?t=3402
by Brads326
Thu Aug 04, 2022 4:44 am
Forum: Help / How to use AllProWebTools
Topic: Name Servers with Cloudflare
Replies: 1
Views: 209

Re: Name Servers with Cloudflare

You can learn more about this here:

by Brads326
Wed Aug 03, 2022 7:28 am
Forum: Help / How to use AllProWebTools
Topic: Google Search Console unable to read sitemap
Replies: 5
Views: 500

Re: Google Search Console unable to read sitemap

Please ask Google to provide the list of IPs that should be whitelisted.
by Brads326
Wed Aug 03, 2022 7:17 am
Forum: Help / How to use AllProWebTools
Topic: Import/Export Blog
Replies: 1
Views: 270

Re: Import/Export

This question was previously addressed in this thread: viewtopic.php?f=1&t=4901
by Brads326
Thu Jul 28, 2022 9:45 pm
Forum: Help / How to use AllProWebTools
Topic: Google Analytics
Replies: 5
Views: 466

Re: Google Analytics

If there is already a Analytics UA-ID entered into AllProWebTools - that means that someone already setup Google Analytics for you. It has been collecting data for several years. It would be best if you obtain the login to the ORIGINAL Analytics account so that you can see the many years of data tha...
by Brads326
Thu Jul 28, 2022 5:07 am
Forum: Help / How to use AllProWebTools
Topic: Blog list export to csv
Replies: 1
Views: 269

Re: Blog list export to csv

By going to "My Blog Posts" - You can highlight everything in the table and use ctrl+c to copy the information, then you can paste the info directly into an empty CSV file, you can repeat this procedure for all 12 pages. There is no download available as you have described. You can see a video demon...
by Brads326
Wed Jul 27, 2022 9:50 pm
Forum: Help / How to use AllProWebTools
Topic: Security clearance levels
Replies: 1
Views: 227

Re: Security clearance levels

Does this video answer your question:

by Brads326
Wed Jul 27, 2022 9:45 pm
Forum: Report a Bug
Topic: Customers are unable to login to place an order
Replies: 11
Views: 1515

Re: Customers are unable to login to place an order

You can change the colors of the links in your stylesheet by changing he color code values here: Screenshot from 2022-07-27 23-43-41.png You can access your stylesheet from the main menu by clicking on "Settings" -> "Administrator" then click on "Stylesheet" After you make the changes, it will be im...
by Brads326
Sun Jul 24, 2022 2:45 am
Forum: Report a Bug
Topic: Customers are unable to login to place an order
Replies: 11
Views: 1515

Re: Customers are unable to login to place an order

It appears that you are still getting orders in the past 7 hours: Screenshot from 2022-07-24 04-42-45.png The system is designed so that: - if a visitor has added at least one item to their cart before they login, and they click to complete the purchase, they will be asked to login and then they wil...
by Brads326
Sat Jul 23, 2022 2:41 am
Forum: Report a Bug
Topic: credit card refund
Replies: 4
Views: 756

Re: credit card refund

The last 4 of the card has been updated. Please try the refund again now.
by Brads326
Thu Jul 07, 2022 6:15 am
Forum: Help / How to use AllProWebTools
Topic: Website Not Mobile-Friendly
Replies: 3
Views: 376

Re: Website Not Mobile-Friendly

You are using a custom theme that was created by Geff Gilligan in 2015. It would appear that Geff Gilligan created your custom them with some incompatibilities with mobile responsive design. The theme that you are using was not created by AllProWebTools and we can not provide support for a custom th...
by Brads326
Fri Jul 01, 2022 8:01 am
Forum: Help / How to use AllProWebTools
Topic: Looking at the themes...
Replies: 3
Views: 308

Re: Looking at the themes...

The theme editor can be accessed from the main menu by clicking on "Settings" and then "Administrator". You will find all of the color codes in the "stylesheet". We recommend that you work with a professional web developer who understands CSS to make adjustments to the stylesheet. It will also be im...
by Brads326
Fri Jun 24, 2022 6:05 am
Forum: Help / How to use AllProWebTools
Topic: Editing CSV file from contact import
Replies: 2
Views: 277

Re: Editing CSV file from contact import

This forum provides support for the software AllProWebTools. It appears that your question is about a software provided by Microsoft.

We suggest contacting Microsoft for support. Alternatively, you may find information by typing your question into Google.
by Brads326
Wed Jun 22, 2022 11:42 am
Forum: Help / How to use AllProWebTools
Topic: Correcting page links
Replies: 6
Views: 416

Re: Correcting page links

This forum thread is now locked because the original question has been answered. Only one question is allowed per forum thread. Please post new questions in a new forum thread.
by Brads326
Wed Jun 22, 2022 11:40 am
Forum: Help / How to use AllProWebTools
Topic: Correcting page links
Replies: 6
Views: 416

Re: Correcting page links

A forum thread already exists for page 71 here: viewtopic.php?f=1&t=4853

Please continue the discussion in the appropriate forum thread.
by Brads326
Tue Jun 21, 2022 10:26 am
Forum: Help / How to use AllProWebTools
Topic: Customer List from all time sales
Replies: 6
Views: 480

Re: Customer List from all time sales

This post is now locked because the content is not about a single subject.
by Brads326
Thu Jun 02, 2022 2:12 pm
Forum: Help / How to use AllProWebTools
Topic: Setting up Endicia Intergration
Replies: 19
Views: 1011

Re: Setting up Endicia Intergration

Thank you for updating your Endicia password. Your account is now calculating shipping properly as you can see in this screenshot:
desired.png
desired.png (103.86 KiB) Viewed 923 times
by Brads326
Mon Mar 14, 2022 8:42 am
Forum: Help / How to use AllProWebTools
Topic: Transactional Email Bounces
Replies: 2
Views: 320

Re: Transactional Email Bounces

You can learn more about bounced emails here: https://www.allprowebtools.com/Invalid- ... -are-they/
by Brads326
Mon Mar 14, 2022 8:38 am
Forum: Help / How to use AllProWebTools
Topic: Missing Logo from Bottom of "Benefits" Page
Replies: 15
Views: 50030

Re: Missing Logo from Bottom of "Benefits" Page

You can replace this text:

Code: Select all

/content/uploads/Equal-Housing-Logo-150.png
With this text:

Code: Select all

/content/uploads/stock_photos/equal-housing-opportunity-logo-vector-white_.png
by Brads326
Thu Mar 10, 2022 2:01 pm
Forum: Help / How to use AllProWebTools
Topic: Changing Tabs at Top of Page
Replies: 5
Views: 459

Re: Changing Tabs at Top of Page

You are using a custom theme that was created by Geff Gilligan in 2015. It would appear that Geff Gilligan created your custom them for a specific purpose and only intended the menubar to hold a specific number of items. The theme that you are using was not created by AllProWebTools and we can not p...
by Brads326
Mon Mar 07, 2022 5:47 pm
Forum: Help / How to use AllProWebTools
Topic: usage of Webhook with APWT
Replies: 13
Views: 1258

Re: usage of Webhook with APWT

What is the URL of the page where the form is located?
by Brads326
Mon Mar 07, 2022 2:46 pm
Forum: Help / How to use AllProWebTools
Topic: Request to add unique classes to internal pages
Replies: 6
Views: 687

Re: Request to add unique classes to internal pages

These pages have been updated with unique page ids
by Brads326
Fri Feb 11, 2022 2:29 pm
Forum: Help / How to use AllProWebTools
Topic: Switch Domain on APWT
Replies: 6
Views: 651

Re: Switch Domain on APWT

https://livetanco.com/

The account is now moved
by Brads326
Fri Feb 11, 2022 1:07 pm
Forum: Help / How to use AllProWebTools
Topic: Switch Domain on APWT
Replies: 6
Views: 651

Re: Switch Domain on APWT

You can now update the NameServers for livetanco.com as follows:

andy.ns.cloudflare.com

jessica.ns.cloudflare.com
by Brads326
Fri Feb 11, 2022 12:59 pm
Forum: Help / How to use AllProWebTools
Topic: tilde
Replies: 2
Views: 403

Re: tilde

screenshot-pisces.bbystatic.com-2022.02.11-13_57_52.png
screenshot-pisces.bbystatic.com-2022.02.11-13_57_52.png (1 MiB) Viewed 400 times
by Brads326
Mon Dec 13, 2021 3:06 am
Forum: Help / How to use AllProWebTools
Topic: Java vulnerability
Replies: 3
Views: 671

Re: Java vulnerability

Vulnerability monitoring and assessment is included with all subscriptions to AllProWebTools. There are currently over 150,000 security vulnerabilities listed on the CVE database here: https://www.cvedetails.com/index.php While it is our policy not to comment on specific vulnerabilities (with over 1...
by Brads326
Sat Nov 20, 2021 11:20 am
Forum: Report a Bug
Topic: Coupon codes not working properly
Replies: 1
Views: 660

Re: Coupon codes not working properly

Thank you for reporting this issue. It has now been addressed.
by Brads326
Mon Nov 15, 2021 3:01 pm
Forum: Report a Bug
Topic: PayPal Order missing from Console
Replies: 5
Views: 2319

Re: PayPal Order missing from Console

Thank you for reporting this issue. Order# 61382 has now been marked as paid.
by Brads326
Wed Nov 10, 2021 9:30 am
Forum: Help / How to use AllProWebTools
Topic: product inventory
Replies: 1
Views: 238

Re: product inventory

by Brads326
Thu Oct 21, 2021 12:34 pm
Forum: Help / How to use AllProWebTools
Topic: image ALT text
Replies: 4
Views: 5249

Re: image ALT text

What you have highlighted here is a <div> tag it is not an <img> tag. This is why there is no "alt" text.
by Brads326
Wed Oct 20, 2021 7:04 am
Forum: Help / How to use AllProWebTools
Topic: shipping charged to customer
Replies: 6
Views: 5836

Re: shipping charged to customer

Order # 60799 shows a shipping price of $6.80. This is being totaled on the stats page under the gross actual. The order # 60799 also shows a discount applied and that amount is totaled on the stats page under the heading of "discounts". ASP - stands for Average Sales Price - it is a calculated aver...
by Brads326
Sun Oct 17, 2021 9:30 am
Forum: Help / How to use AllProWebTools
Topic: How to find first day of business using AllProWebTools?
Replies: 2
Views: 4624

Re: How to find first day of business using AllProWebTools?

Your first sale to a customer with AllProWebTools was on 2010-10-18.
by Brads326
Sun Oct 17, 2021 9:24 am
Forum: Help / How to use AllProWebTools
Topic: review snippets
Replies: 1
Views: 4399

Re: review snippets

We will be happy to assist you with this. Please make sure that your Google login and password are up to date in your AllProWebTools Password Manager for the Google account where you are seeing this error report. This video explains how to update your Password Manager: