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by Agalassi1792
Wed Nov 14, 2018 12:02 pm
Forum: Help / How to use AllProWebTools
Topic: Hide product from related products
Replies: 3
Views: 208

Re: Hide product from related products

Hi, Okay thanks for letting me know. I posted about this in another form recently, but I had thought that if a product was marked as 'Private' that it was completely hidden from the website... like how a page marked 'private' cannot be accessed. So has the products that are marked 'private' always b...
by Agalassi1792
Wed Nov 14, 2018 10:01 am
Forum: Help / How to use AllProWebTools
Topic: Hide product from related products
Replies: 3
Views: 208

Hide product from related products

Hello, Is there a way to hide a product from the 'related products' list? I have a product that should only be able to be accessed directly (via a link in an email that gets sent) but hidden from the rest of the site. So is there a way to remove a public product from the list of related products so ...
by Agalassi1792
Wed Nov 14, 2018 9:46 am
Forum: Report a Bug
Topic: Product marked as 'Private' can still be viewed and purchased
Replies: 1
Views: 127

Product marked as 'Private' can still be viewed and purchased

Hello, For some reason, a product that is currently marked as private can be viewed and even purchased in one of my clients accounts. It does not matter if the product is 'private' or 'public', it can be viewed and purchased. Is there a bug with the way that it is being marked as 'private'? Now that...
by Agalassi1792
Wed Nov 14, 2018 9:40 am
Forum: Report a Bug
Topic: Issue with Media Library - sort by type
Replies: 2
Views: 203

Re: Issue with Media Library - sort by type

Okay great, sounds good, thanks!
by Agalassi1792
Tue Nov 13, 2018 5:10 pm
Forum: Help / How to use AllProWebTools
Topic: Question about downloadable products
Replies: 1
Views: 140

Question about downloadable products

Hello, When I go to add a file to a downloadable product, it has me upload the file from my computer. But when I see the link of the file - its coming from the media library. I have currently have a product in one of my clients sites that has a file attached to a downloadable product, and that file ...
by Agalassi1792
Tue Nov 13, 2018 5:02 pm
Forum: Help / How to use AllProWebTools
Topic: Downloadable products
Replies: 2
Views: 250

Downloadable products

Hello, I have a two part question with this. 1- What is the File Size Limit for downloadable products? I have been attempting to add a zip file to a downloadable product many, many times, and the zip file is not uploading. 2- Is there any way to upload MULTIPLE files into one single downloadable pro...
by Agalassi1792
Tue Nov 13, 2018 4:57 pm
Forum: Report a Bug
Topic: Issue with Media Library - sort by type
Replies: 2
Views: 203

Issue with Media Library - sort by type

Hello, So I have tested this with two different accounts, and both accounts are giving me the same error. So in the media library, there are options to sort the library. All work fine - except for 'Sort by Type'. When I sort by type... I see many, many duplicates of the same files over and over. See...
by Agalassi1792
Tue Nov 13, 2018 4:54 pm
Forum: Report a Bug
Topic: Error on Check out Page
Replies: 1
Views: 126

Error on Check out Page

Hello,

I saw this error on a check out page on one of our client's sites.

'ERROR: Phone Number returned no results.'

Can you let me know why this error is showing up, and what we can do to fix this?

Thanks!
by Agalassi1792
Wed Oct 31, 2018 1:28 pm
Forum: Help / How to use AllProWebTools
Topic: Edit 'Unsubscribe' message
Replies: 5
Views: 277

Re: Edit 'Unsubscribe' message

Hi Dave,

Thanks for all this info, very helpful.
by Agalassi1792
Wed Oct 31, 2018 9:35 am
Forum: Help / How to use AllProWebTools
Topic: Edit 'Unsubscribe' message
Replies: 5
Views: 277

Edit 'Unsubscribe' message

Hello,

Is there a way to edit the unsubscribe message that appears at the bottom of all APWT emails?

Let me know, thanks!
by Agalassi1792
Thu Sep 27, 2018 1:08 pm
Forum: Help / How to use AllProWebTools
Topic: Center Menu Bar
Replies: 1
Views: 148

Center Menu Bar

Hello,

I have been attempting to center the menu bar on one of our APWT sites. All of my attempts at centering the menu bar have not worked. Can you give any advice on how to center the menu bar? Either in the stylesheet with CSS, or within the Header template file itself?

let me know, thanks!
by Agalassi1792
Tue Sep 18, 2018 11:26 am
Forum: Suggestions / Feature Requests
Topic: Set Coupon Start date
Replies: 2
Views: 242

Re: Set Coupon Start date

Okay great, thank you.
by Agalassi1792
Tue Sep 18, 2018 10:01 am
Forum: Suggestions / Feature Requests
Topic: Set Coupon Start date
Replies: 2
Views: 242

Set Coupon Start date

Hello, I know that there is a way to set a coupon expiry date, but is there a way to set a Start date for a coupon? I need to make a coupon that is only available for 24 hours on one day, and I'd like to make it in advance if at all possible... so Ideally I would be able to say - coupon is good only...
by Agalassi1792
Fri Sep 14, 2018 1:39 pm
Forum: Help / How to use AllProWebTools
Topic: Membership Pricing - one time cost, monthly cost
Replies: 4
Views: 313

Re: Membership Pricing - one time cost, monthly cost

Hi Kathlein, Thanks for your quick reply! I believe that the third option you listed out would be the best one here. Thanks for the suggestion! I'll be sure to try that way out when I go about setting up these products. If I run into any issues or have any questions I'll post them here. Thanks again!
by Agalassi1792
Fri Sep 14, 2018 12:44 pm
Forum: Help / How to use AllProWebTools
Topic: Membership Pricing - one time cost, monthly cost
Replies: 4
Views: 313

Membership Pricing - one time cost, monthly cost

Hello, I am wondering if this pricing structure will work in AllProWebTools, and if so, how would I go about setting it up? So we have a client that wants their memberships to work that when someone buys the membership, they pay a fee of $299, then each following month, they only pay $199. So the si...
by Agalassi1792
Wed Sep 12, 2018 10:30 am
Forum: Help / How to use AllProWebTools
Topic: Make top menu bar NOT sticky
Replies: 4
Views: 318

Re: Make top menu bar NOT sticky

Hello, Well I figured out how to remove the sticky menu bar by myself, so here's what I did: this was in my header: <div class="navbar navbar-default navbar-fixed-top" role="navigation" data-spy="affix"> So I removed the 'data-spy="affix"' and the 'navbar-fixe...
by Agalassi1792
Tue Sep 11, 2018 5:25 pm
Forum: Help / How to use AllProWebTools
Topic: Make top menu bar NOT sticky
Replies: 4
Views: 318

Re: Make top menu bar NOT sticky

Hey,

All it says for the theme is "Your Current Theme - Default"

So I must be using the default theme.

Let me know how to do it with this theme, thanks.
by Agalassi1792
Tue Sep 11, 2018 3:39 pm
Forum: Help / How to use AllProWebTools
Topic: Make top menu bar NOT sticky
Replies: 4
Views: 318

Make top menu bar NOT sticky

Hello,

How do you make the menu bar NOT sticky? I do not want the menu bar to scroll with me - I want it to stay at the top of the page always.

How do I go about doing this?
by Agalassi1792
Tue Sep 04, 2018 2:25 pm
Forum: Report a Bug
Topic: "This Page Isn't Working"
Replies: 1
Views: 279

"This Page Isn't Working"

Hello I am running into an issue on a clients site. I am editing their footer right now. Each time I make any change in the footer and save it, I get this message: This page isn’t working Chrome detected unusual code on this page and blocked it to protect your personal information (for example, pass...
by Agalassi1792
Thu Aug 30, 2018 3:46 pm
Forum: Report a Bug
Topic: Exporting Tags
Replies: 2
Views: 266

Re: Exporting Tags

Okay great, thank you for the quick fix with this
by Agalassi1792
Thu Aug 30, 2018 11:50 am
Forum: Report a Bug
Topic: Exporting Tags
Replies: 2
Views: 266

Exporting Tags

Hello, I am posting this under 'Report a Bug' because I see this as a bug. I am in the 'Import/Export' area, and working on exporting tags by clicking on the name of the tag in the list. For some reason, if the name of the tag has a number in the tag, such as '2017 leads' the name of the exported CS...
by Agalassi1792
Tue Aug 28, 2018 8:32 am
Forum: Help / How to use AllProWebTools
Topic: Edit Invoice and Invoice Email
Replies: 3
Views: 463

Re: Edit Invoice and Invoice Email

Hi Dave,

Thanks for your reply. I will get in touch with the client and will get back to you about those changes to the invoice.

Also - do you have an idea on when that invoice email will be customizable?
by Agalassi1792
Mon Aug 27, 2018 4:21 pm
Forum: Help / How to use AllProWebTools
Topic: Edit Invoice and Invoice Email
Replies: 3
Views: 463

Edit Invoice and Invoice Email

Hello,

Is it at all possible to edit the invoice template? There are a lot of things that one of our clients wants to change with the invoice template. Also - is there anyway to edit the invoice email that gets sent out as well?

Let me know, thanks!
by Agalassi1792
Mon Aug 20, 2018 2:42 pm
Forum: Report a Bug
Topic: Password creation issues
Replies: 1
Views: 188

Password creation issues

Hello, I was just testing out the checkout process for a client. On the 'Create Buyer' page, I added in the password that I wanted. Well, when I go to try and log in, the password I entered was not working. So I requested my password via the 'forgotten password' link and the password that it emailed...
by Agalassi1792
Mon Jul 30, 2018 3:05 pm
Forum: Help / How to use AllProWebTools
Topic: remove 'testimonial discount coupon' line from leave a review
Replies: 2
Views: 236

Re: remove 'testimonial discount coupon' line from leave a review

Sure, that's fine. But thank you for showing me how to do this.
by Agalassi1792
Mon Jul 30, 2018 2:58 pm
Forum: Help / How to use AllProWebTools
Topic: remove 'testimonial discount coupon' line from leave a review
Replies: 2
Views: 236

remove 'testimonial discount coupon' line from leave a review

Hello, On the 'leave a review' page, at the bottom of the review form, there is this line: "Your email address is required only for the purpose of contacting you with your testimonial discount coupon. (Max discount limited to $75.00)" How can we remove/edit this line? Our client does not w...
by Agalassi1792
Wed Jul 11, 2018 3:28 pm
Forum: Help / How to use AllProWebTools
Topic: Add A Sign up box to the blog sidebar
Replies: 2
Views: 335

Re: Add A Sign up box to the blog sidebar

Okay great thank you!
by Agalassi1792
Wed Jul 11, 2018 12:43 pm
Forum: Help / How to use AllProWebTools
Topic: Add A Sign up box to the blog sidebar
Replies: 2
Views: 335

Add A Sign up box to the blog sidebar

Hello,

I am attempting to add a sign up box to the blog sidebar within the APWT template, but when I add it in this way, the sign up box doesn't load, it just displays the shortcode:

#|-SignUpBox|2-|#

Is there a way to get this to show up correctly in the Blog template?
by Agalassi1792
Fri Jun 22, 2018 1:04 pm
Forum: Help / How to use AllProWebTools
Topic: Agree to terms before purchase product
Replies: 2
Views: 447

Re: Agree to terms before purchase product

Okay great, thanks for your quick reply!
by Agalassi1792
Fri Jun 22, 2018 12:44 pm
Forum: Help / How to use AllProWebTools
Topic: Agree to terms before purchase product
Replies: 2
Views: 447

Agree to terms before purchase product

Hello, We are wondering if there is a way to have a customer click a checkbox to 'Agree to the terms and conditions' before they are allowed to purchase a product. I'm not sure which page this would work best at during the process - maybe on the 'create buyer' page or on the product page itself, but...
by Agalassi1792
Fri Jun 22, 2018 11:17 am
Forum: Help / How to use AllProWebTools
Topic: Client can't see the "login as buyer"
Replies: 2
Views: 595

Re: Client can't see the "login as buyer"

Hello,

So I just went ahead and bought the two membership programs through the client's account in the back-end, and the client is still unable to see a 'login as buyer' button, even after being granted permission to those pages by purchasing the products.
by Agalassi1792
Fri May 25, 2018 2:10 pm
Forum: Suggestions / Feature Requests
Topic: Double Optin
Replies: 1
Views: 557

Double Optin

Hello,

I am wondering if there could eventually be a way to easily set up a double optin through APWT, in light of the new GDPR rules.

Thanks!
by Agalassi1792
Tue May 22, 2018 1:36 pm
Forum: Help / How to use AllProWebTools
Topic: GDPR compliance
Replies: 6
Views: 1255

Re: GDPR compliance

Hi Dave,

Thanks so much for your thorough explanation. This all makes sense. I'll go through these as needed.

Thanks again!
by Agalassi1792
Mon May 21, 2018 1:57 pm
Forum: Help / How to use AllProWebTools
Topic: GDPR compliance
Replies: 6
Views: 1255

GDPR compliance

Hello, With GDPR compliance quickly approaching, we were wondering if APWT has put any policies in place to help make their sites compliant. This new law would effect anyone selling to Europe, and we have some clients that do do business with European countries, namely a self-publisher. Here's an ar...
by Agalassi1792
Mon May 21, 2018 1:51 pm
Forum: Help / How to use AllProWebTools
Topic: Shortcode to display specific products
Replies: 1
Views: 404

Shortcode to display specific products

Hello, We are wondering if APWT generates shortcodes for specific products. So, using WooCommerce as an example, you can use a code like this one: [products id="1244"] to have the site display that product. So does APWT do something like this too? We have been asked by a client to reoder t...
by Agalassi1792
Fri May 18, 2018 2:59 pm
Forum: Help / How to use AllProWebTools
Topic: Secondary Menu bar 'flyouts'
Replies: 1
Views: 675

Secondary Menu bar 'flyouts'

Hello, We are having an issue on a client's website where the 'store' menu bar's drop-down is displaying poorly. There is a double dropdown - so when you use the first drop down, links fly out beside that dropdown. However - this isn't really working too well. Some of the secondary links you can't e...
by Agalassi1792
Fri May 18, 2018 10:59 am
Forum: Help / How to use AllProWebTools
Topic: Shipping and Tax Questions
Replies: 3
Views: 857

Re: Shipping and Tax Questions

Hello,

I have another shipping question.

So we have a client that wants to have a set shipping price for only certain products, and a different rate for other products. Is it possible to set a shipping rate for one product different from the shipping rate of another product?
by Agalassi1792
Fri May 18, 2018 10:56 am
Forum: Help / How to use AllProWebTools
Topic: a 'look inside' feature
Replies: 1
Views: 393

a 'look inside' feature

Hello,

we are wondering if there is a way to add a 'look inside' feature, like on Amazon. We have a client that wants to show a preview of the books she is selling in that same way.

Is this possible to do?
by Agalassi1792
Thu May 17, 2018 3:03 pm
Forum: Suggestions / Feature Requests
Topic: Category options
Replies: 3
Views: 1802

Re: Category options

Hello,

I am also wondering if we can get the ability to categorize products in more than one category.

Thanks!
by Agalassi1792
Mon May 07, 2018 4:19 pm
Forum: Help / How to use AllProWebTools
Topic: Shipping and Tax Questions
Replies: 3
Views: 857

Shipping and Tax Questions

Hello, We have a client who sells physical products and needs certain parameters to happen for shipping and tax. 1) Canada Flat Rate Shipping Price - is there a way to set a set shipping amount ($8) for any orders made from Canada? Also - I believe that she only wants to sell to the USA and Canada. ...
by Agalassi1792
Wed May 02, 2018 12:51 pm
Forum: Help / How to use AllProWebTools
Topic: Refresh Cache when DNS records are elsewhere
Replies: 1
Views: 573

Refresh Cache when DNS records are elsewhere

Hello, Is there a way to refresh APWT caching or disable it when the DNS records are not hosted on APWT? Right now the page says: "Whoops! It looks like your domain, website.com, has it's DNS hosted someplace else." We are just making some changes to a site and cannot see the changes happe...
by Agalassi1792
Fri Apr 20, 2018 12:24 pm
Forum: Help / How to use AllProWebTools
Topic: Set Shipping Price Per product
Replies: 2
Views: 837

Re: Set Shipping Price Per product

Great, thanks! This helps.
by Agalassi1792
Fri Apr 20, 2018 11:45 am
Forum: Help / How to use AllProWebTools
Topic: Set Shipping Price Per product
Replies: 2
Views: 837

Set Shipping Price Per product

hello, Is there a way to set the shipping price per product? So like rather than use however it calculates shipping now, to set shipping price per product as a set price? Also, is there a way to set like a 'variable' shipping option? So we have a client that wants to set shipping as $4 for the first...
by Agalassi1792
Tue Apr 17, 2018 10:47 am
Forum: Report a Bug
Topic: Style sheet display error
Replies: 1
Views: 582

Style sheet display error

Hello, I've been noticing this bug for quite some time now, figured I'd point it out if you are not aware yet. But when I'm in the style sheet, scrolling down the page, the classes go out of the box and into the footer... check out the screenshot to see what I mean. This makes it kinda difficult to ...
by Agalassi1792
Thu Mar 01, 2018 4:01 pm
Forum: Report a Bug
Topic: I cannot access any of my backend links
Replies: 2
Views: 896

Re: I cannot access any of my backend links

hi,

I can navigate just fine again, I just went away for a little while then came back. Not sure what was going on, but I guess keep in mind that there could be a small bug with the look.
by Agalassi1792
Thu Mar 01, 2018 12:07 pm
Forum: Report a Bug
Topic: I cannot access any of my backend links
Replies: 2
Views: 896

I cannot access any of my backend links

Hi In the APWT sidebar navigation on this new version (4.63) where the screen goes kinda dark when you hover over a sidebar link... when I go to click on a link in the pop-up menu bar it just disappears I cannot access anything right now. But like 5 minutes ago I logged into a client's APWT site. No...
by Agalassi1792
Fri Feb 23, 2018 5:33 pm
Forum: Help / How to use AllProWebTools
Topic: Center sign up box in APWT
Replies: 12
Views: 2719

Re: Center sign up box in APWT

okay thanks that finally worked.

But is there anyway that you could make centering sign up boxes much easier than this?

Just wondering, thanks.
by Agalassi1792
Thu Feb 22, 2018 4:01 pm
Forum: Help / How to use AllProWebTools
Topic: Center sign up box in APWT
Replies: 12
Views: 2719

Re: Center sign up box in APWT

I am attempting to center a sign up box on a site that is a very new and clean installation. The sign up box is still not centering. Here's my HTML: <div class="row"> <div style="text-align: center;" class="col-md-12"> <p style="text-align: center;">#|-SignUpB...
by Agalassi1792
Wed Feb 14, 2018 3:54 pm
Forum: Report a Bug
Topic: No email address on file
Replies: 2
Views: 1098

Re: No email address on file

Hey Dave,

Yeah exactly - all the websites I've set up recently are using an email with the same domain, and I have been able to successfully send test emails after they are set up.

I just think it's weird that this warning is happening when everything is working as it should.
by Agalassi1792
Wed Feb 14, 2018 12:12 pm
Forum: Report a Bug
Topic: No email address on file
Replies: 2
Views: 1098

No email address on file

Hey, This is the second time I've ran across this now. When Setting up a client on APWT SMPT, and after verifying the DNS records, it has you verify the sending email address. I keep on getting this message: " Before you can start sending emails, you must verify each email address you plan to s...

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