Search found 537 matches

by Andy1735
Tue May 03, 2016 9:43 am
Forum: Report a Bug
Topic: certain new products not posting to Ebay
Replies: 30
Views: 45384

Re: certain new products not posting to Ebay

It looks like 6692 and 6681 managed to post last night for some reason. I do not see anything different in the listings that would have caused this.
by Andy1735
Mon May 02, 2016 7:11 pm
Forum: Report a Bug
Topic: certain new products not posting to Ebay
Replies: 30
Views: 45384

Re: certain new products not posting to Ebay

Also, I thought perhaps "CMC" was too short, so I tried putting "Classic Model Cars (CMC)" in one of them but the same error popped up. I also looked at other listings of CMC on Ebay and they all just say "CMC" in the brand field so 3 characters seems to be fine.
by Andy1735
Mon May 02, 2016 7:07 pm
Forum: Report a Bug
Topic: certain new products not posting to Ebay
Replies: 30
Views: 45384

Re: certain new products not posting to Ebay

6664 - Posting - Error : The item specific Brand is missing. Add Brand to this listing, enter a valid value, and then try again. 6671 - Posting - Error : The item specific Brand is missing. Add Brand to this listing, enter a valid value, and then try again. 6666 - Posting - Error : The item specific...
by Andy1735
Mon May 02, 2016 7:06 pm
Forum: Report a Bug
Topic: certain new products not posting to Ebay
Replies: 30
Views: 45384

Re: certain new products not posting to Ebay

New issue - now the system is trying to post these (6664-6699) but an error that a Brand is required is coming back. This is the "Brand MPN" field that you guys just put in, and all of these items say "CMC" in there. So they should work but they don't...
by Andy1735
Mon May 02, 2016 2:51 pm
Forum: Report a Bug
Topic: can't adjust inventory
Replies: 4
Views: 4447

Re: can't adjust inventory

Also, an item I just listed through the backend manually, 6748, posted right away and inventory settings all work like they should. It seems to just be the ones rom the csv upload.
by Andy1735
Mon May 02, 2016 2:45 pm
Forum: Suggestions / Feature Requests
Topic: Multiple categories for products
Replies: 2
Views: 2841

Re: Multiple categories for products

Yeah, i think the way would be to have "top categories" to act as parent categories. These by default would show up in the top menu. When hovering over these top categories a drop down appears with 5-10 of the top category's sub-categories. (user can define which sub-categories appear, perhaps just ...
by Andy1735
Mon May 02, 2016 12:45 pm
Forum: Report a Bug
Topic: can't adjust inventory
Replies: 4
Views: 4447

can't adjust inventory

On products 6664 - 6747. These are the ones that I uploaded via csv. I can't change inventory amounts nor any of the inventory settings. Inventory is just blank in the system. I have tried to set them to 0 and 1 through a csv and through the admin but nothing works. Could be related to ebay not post...
by Andy1735
Mon May 02, 2016 12:30 pm
Forum: Suggestions / Feature Requests
Topic: Product sorting on front-end
Replies: 1
Views: 2348

Product sorting on front-end

Pretty much standard for ecommerce platforms. The category display pages should have sort options so the customer can choose how the products are displayed (Nme, Price, Newest, etc.)
by Andy1735
Mon May 02, 2016 12:28 pm
Forum: Suggestions / Feature Requests
Topic: Multiple categories for products
Replies: 2
Views: 2841

Multiple categories for products

Pretty much standard for ecommerce platforms. We should be able to apply as many categories as we like to a product. That basically allows us to create a category for each brand we sell, and put the products into "product-type" categories as well.
by Andy1735
Mon May 02, 2016 12:14 pm
Forum: Report a Bug
Topic: certain new products not posting to Ebay
Replies: 30
Views: 45384

Re: certain new products not posting to Ebay

I'm not sure if this is related or not, but I tried to play around with inventory settings to see if that would allow the items to push. The system would not save anything, neither inventory setting nor inventory amount. I tried with 6664 and 6665, both with them same results.
by Andy1735
Mon May 02, 2016 10:12 am
Forum: Report a Bug
Topic: certain new products not posting to Ebay
Replies: 30
Views: 45384

certain new products not posting to Ebay

I am putting up new CMC products, but for some reason they are not posting to ebay. I set 6664 through 6676 to list and they have not gone up. I'm not sure what the issue is. They are set to "do not track" so inventory should not matter, and all necessary fields are filled in. I am not getting a pos...
by Andy1735
Fri Apr 29, 2016 12:34 pm
Forum: Report a Bug
Topic: Used wrong csv, massive trouble...
Replies: 28
Views: 37631

Re: Used wrong csv, massive trouble...

Cool, thanks for getting those products out.

I'll head over to the screenshare right now!
by Andy1735
Fri Apr 29, 2016 10:56 am
Forum: Help / How to use AllProWebTools
Topic: side navigation / category view
Replies: 5
Views: 3369

Re: side navigation / category view

So, it seems that if I create a webpage for the category, and redirect it to the category, clicking on the category will then have the page title show up. That is why Sideshow / XM / Hot toys show the title above the thumbnails.

Is this the only way to accomplish what I want? Seems cumbersome.
by Andy1735
Fri Apr 29, 2016 10:22 am
Forum: Help / How to use AllProWebTools
Topic: side navigation / category view
Replies: 5
Views: 3369

Re: side navigation / category view

I would also like the browser tab, if possible, to have the category name in it.
by Andy1735
Fri Apr 29, 2016 10:21 am
Forum: Help / How to use AllProWebTools
Topic: side navigation / category view
Replies: 5
Views: 3369

Re: side navigation / category view

I reorganized the site so the categories are simply the brands. (At the request of many customers.) I moved the products into their brand category, and deleted out the old ones. I realize now I am not sure how this worked before. When I click on a product the left navigation changes to show just the...
by Andy1735
Fri Apr 29, 2016 9:31 am
Forum: Help / How to use AllProWebTools
Topic: Change top navigation
Replies: 2
Views: 2120

Re: Change top navigation

Cool, we already deleted the number out. I just deleted the verbiage, but the little phone image was still there. Had to go into the html to comment that out. Probably should have looked there first! haha.
by Andy1735
Fri Apr 29, 2016 9:26 am
Forum: Help / How to use AllProWebTools
Topic: side navigation / category view
Replies: 5
Views: 3369

side navigation / category view

I changed up my categories last night, and now the site behaves slightly differently. Previously, when you went to a category, the left side navigation would only show the category you were in. Now, if I click on a category, all of them remain visible. Also, only three of my categories (Sideshow, XM...
by Andy1735
Fri Apr 29, 2016 9:18 am
Forum: Report a Bug
Topic: Used wrong csv, massive trouble...
Replies: 28
Views: 37631

Re: Used wrong csv, massive trouble...

Forgot I left that computer the studio so I couldn't test. Would you be willing to try a test upload into my account? I can send the latest file with updated pricing. The fact that two different files caused the same exact problem, and that editing with csv worked perfectly for me is telling me this...
by Andy1735
Thu Apr 28, 2016 5:26 pm
Forum: Help / How to use AllProWebTools
Topic: Change top navigation
Replies: 2
Views: 2120

Change top navigation

Where do I do this? We don't have a phone number on the site, so I would like to get rid of the "call now!" icon at the top.
by Andy1735
Thu Apr 28, 2016 5:12 pm
Forum: Report a Bug
Topic: Used wrong csv, massive trouble...
Replies: 28
Views: 37631

Re: Used wrong csv, massive trouble...

okay, i will try on my other mac tonight. If that fails I will do the screenshare tomorrow. I was just able to successfully edit my products with the csv, so I am not sure what my computer could be doing wrong. Both different csv files resulted in the exact same 3700 products, and both resulted in s...
by Andy1735
Thu Apr 28, 2016 4:17 pm
Forum: Report a Bug
Topic: Strange variations error
Replies: 4
Views: 4820

Re: Strange variations error

All seems well. Thanks!!
by Andy1735
Thu Apr 28, 2016 4:15 pm
Forum: Report a Bug
Topic: Used wrong csv, massive trouble...
Replies: 28
Views: 37631

Re: Used wrong csv, massive trouble...

Yeah, same file although i changed some of the pricing. None of the products on the file ended up getting uploaded.
by Andy1735
Thu Apr 28, 2016 3:05 pm
Forum: Report a Bug
Topic: Used wrong csv, massive trouble...
Replies: 28
Views: 37631

Re: Used wrong csv, massive trouble...

Also, I left the ebay categories in so you can see that as well. Just go to store categories and you will see what I mean. They don't have anything in them so they don't show up in the front end.
by Andy1735
Thu Apr 28, 2016 3:01 pm
Forum: Report a Bug
Topic: Used wrong csv, massive trouble...
Replies: 28
Views: 37631

Re: Used wrong csv, massive trouble...

Screen Shot 2016-04-28 at 14.59.16.png
Screen Shot 2016-04-28 at 14.59.16.png (55.63 KiB) Viewed 37580 times
by Andy1735
Thu Apr 28, 2016 3:00 pm
Forum: Report a Bug
Topic: Used wrong csv, massive trouble...
Replies: 28
Views: 37631

Re: Used wrong csv, massive trouble...

well, I just tried to upload CMC.csv and the same thing happened.

Can you please delete 6657 and up again, and test with my account?
by Andy1735
Thu Apr 28, 2016 2:47 pm
Forum: Report a Bug
Topic: Used wrong csv, massive trouble...
Replies: 28
Views: 37631

Re: Used wrong csv, massive trouble...

Okay that makes sense.

I can confirm the extra products are gone. Thanks!

I will try the upload in a little bit here and see how it goes.

Also - if I do a product EDIT upload, and I put a new category in there, will that category be created in the store? Same as the new product upload?

Thanks!
by Andy1735
Thu Apr 28, 2016 1:48 pm
Forum: Report a Bug
Topic: Used wrong csv, massive trouble...
Replies: 28
Views: 37631

Re: Used wrong csv, massive trouble...

Also, the category to apply is "Diecast & Model Cars" and as far as I know that is already a category on the site. I copied it off the downloaded products csv just to be sure it was exact. Did you see something different on your end?
by Andy1735
Thu Apr 28, 2016 1:24 pm
Forum: Report a Bug
Topic: Used wrong csv, massive trouble...
Replies: 28
Views: 37631

Re: Used wrong csv, massive trouble...

Yeah John, everything 6657 and higher.

I will give it a shot, maybe I tried to upload the wrong one by mistake. CMC.csv was the one that worked, right?

That's good to know - if the category doesn't exist the system will create it.

Thanks for your help!
by Andy1735
Thu Apr 28, 2016 12:48 pm
Forum: Report a Bug
Topic: Used wrong csv, massive trouble...
Replies: 28
Views: 37631

Re: Used wrong csv, massive trouble...

Please let me know when all the error-related products are removed. Thanks!
by Andy1735
Thu Apr 28, 2016 12:47 pm
Forum: Report a Bug
Topic: Used wrong csv, massive trouble...
Replies: 28
Views: 37631

Re: Used wrong csv, massive trouble...

Hmm, were you able to test that and it worked? The one that is in the correct format caused the same error for me. I was not trying to do anything with Ebay categories. AP converted all my Ebay categories into store categories when this error happened. I deleted them immediately. As you can see, the...
by Andy1735
Thu Apr 28, 2016 12:11 pm
Forum: Report a Bug
Topic: Used wrong csv, massive trouble...
Replies: 28
Views: 37631

Re: Used wrong csv, massive trouble...

I emailed the files over. any updates?
by Andy1735
Thu Apr 28, 2016 10:44 am
Forum: Suggestions / Feature Requests
Topic: Search terms for products
Replies: 1
Views: 2134

Search terms for products

I would like a field on the product page to enter search terms. This is standard for ecommerce platforms, and allows you to have misspellings that still bring up results.
by Andy1735
Thu Apr 28, 2016 10:22 am
Forum: Suggestions / Feature Requests
Topic: Variations in search results
Replies: 1
Views: 2229

Variations in search results

I would like to see this be selectable, just like viewing products in categories, where in the category settings you can pick to show variations or not. Currently our search results are a mess because variations are shown by default.
by Andy1735
Thu Apr 28, 2016 10:20 am
Forum: Suggestions / Feature Requests
Topic: Billing/Shipping Address for Shopping Cart
Replies: 5
Views: 14076

Re: Billing/Shipping Address for Shopping Cart

I support a single page checkout with the option of separate billing and shipping addresses. Merchants should also have the option of allowing separate shipping/billing if they like.
by Andy1735
Wed Apr 27, 2016 5:10 pm
Forum: Help / How to use AllProWebTools
Topic: Change main navigation
Replies: 2
Views: 2479

Re: Change main navigation

Cool, thanks so much!
by Andy1735
Wed Apr 27, 2016 4:48 pm
Forum: Help / How to use AllProWebTools
Topic: Email Preview in the Inbox
Replies: 2
Views: 2358

Re: Email Preview in the Inbox

That's a great idea. I support changing this, or somehow making it an image rather than text. No other marketing emails that I get from anyone have a statement like that in the preview. The preview should start with the actual content of the email.
by Andy1735
Wed Apr 27, 2016 4:33 pm
Forum: Report a Bug
Topic: Newsletter sent out to everyone twice ?!?!?!
Replies: 30
Views: 41375

Re: Newsletter sent out to everyone twice ?!?!?!

In my timeline the newsletter shows being sent to each of my tags three times.
by Andy1735
Wed Apr 27, 2016 4:31 pm
Forum: Help / How to use AllProWebTools
Topic: Campaign question
Replies: 1
Views: 1705

Campaign question

Does the abandoned cart campaign interrupt a current campaign? i.e. if a customer is already in a campaign and abandons a cart, will the campaign the are in be interrupted, and they will be entered into the abandoned cart campaign?
by Andy1735
Wed Apr 27, 2016 4:22 pm
Forum: Help / How to use AllProWebTools
Topic: Change main navigation
Replies: 2
Views: 2479

Change main navigation

How do I change what is in the main navigation at the top of the page? (The part that says Products | Blog | Contact )
by Andy1735
Wed Apr 27, 2016 4:20 pm
Forum: Help / How to use AllProWebTools
Topic: Variations, how to keep individual variations off of the categories/search
Replies: 5
Views: 3047

Re: Variations, how to keep individual variations off of the categories/search

It looks like it is working in the category view, but the search results still show every size. We need the search to only show the parent, just like the category.
by Andy1735
Wed Apr 27, 2016 4:15 pm
Forum: Report a Bug
Topic: Newsletter sent out to everyone twice ?!?!?!
Replies: 30
Views: 41375

Re: Newsletter sent out to everyone twice ?!?!?!

This seems to be happening again. I got 3 copies of this in both my test account and my normal account.

Please figure this out. This is unacceptable. Why does his keep happening?
by Andy1735
Wed Apr 27, 2016 4:11 pm
Forum: Report a Bug
Topic: Used wrong csv, massive trouble...
Replies: 28
Views: 37631

Re: Used wrong csv, massive trouble...

Crap, I am actually away from that computer now so I don't have the files. The first one, I made a csv based off the one from downloading products, like you are supposed to do for editing products. And on the second try, I built it off the example csv on the upload page. Both files I tried were save...
by Andy1735
Wed Apr 27, 2016 3:05 pm
Forum: Report a Bug
Topic: Used wrong csv, massive trouble...
Replies: 28
Views: 37631

Re: Used wrong csv, massive trouble...

This time ID's 6657 and higher need to get deleted.
by Andy1735
Wed Apr 27, 2016 2:56 pm
Forum: Report a Bug
Topic: Used wrong csv, massive trouble...
Replies: 28
Views: 37631

Re: Used wrong csv, massive trouble...

Ugh, okay, this time i used the new product template and the same thing happened. 3700 new products and all the ebay categories converted to store categories. What's going on? I really need this import to work.
by Andy1735
Wed Apr 27, 2016 12:16 pm
Forum: Report a Bug
Topic: Used wrong csv, massive trouble...
Replies: 28
Views: 37631

Re: Used wrong csv, massive trouble...

Looks good. THANKS!!!!
by Andy1735
Wed Apr 27, 2016 11:34 am
Forum: Help / How to use AllProWebTools
Topic: Variations, how to keep individual variations off of the categories/search
Replies: 5
Views: 3047

Re: Variations, how to keep individual variations off of the categories/search

if you search for "UD REPLICAS" on our site you will see what is happening. Each individual variation is coming up as a result.
by Andy1735
Wed Apr 27, 2016 11:14 am
Forum: Help / How to use AllProWebTools
Topic: Variations, how to keep individual variations off of the categories/search
Replies: 5
Views: 3047

Variations, how to keep individual variations off of the categories/search

Perhaps I am missing something. When we have an item with variations, i do NOT want the individual variations to show up in the site. I want the one main "parent" item to be seen, and then the various options to be visible once you get to the parent item. The way the old system worked, we would make...
by Andy1735
Wed Apr 27, 2016 11:05 am
Forum: Report a Bug
Topic: Strange variations error
Replies: 4
Views: 4820

Re: Strange variations error

This is still happening. Any update?
by Andy1735
Tue Apr 26, 2016 4:36 pm
Forum: Report a Bug
Topic: Used wrong csv, massive trouble...
Replies: 28
Views: 37631

Used wrong csv, massive trouble...

So, I used the downloaded product editing csv to upload new products. This did not work, haha. It created upwards of 3700 products, all lacking a ton of SEO so they don't show up on the site. I need everything deleted with ID 6656 and higher so I can do this correctly. Is it possible to delete a pro...
by Andy1735
Fri Apr 22, 2016 4:09 pm
Forum: Report a Bug
Topic: tagged customers not available for manual entry into a campaign
Replies: 18
Views: 11403

Re: tagged customers not available for manual entry into a campaign

Cool, one just came in and it looks like it has been added :)

Thanks!