Search found 174 matches

by Stephanieo2940
Thu Nov 17, 2022 6:02 pm
Forum: Suggestions / Feature Requests
Topic: Please make it easier to purchase as a guest
Replies: 9
Views: 3549

Re: Please make it easier to purchase as a guest

I tested it twice - once by going straight through the purchase process, and once by using the "forgot my password" feature - and so far it seems to be running smoothly. Thanks again for making my customers' experience smoother and more welcoming.
by Stephanieo2940
Wed Nov 16, 2022 9:34 pm
Forum: Suggestions / Feature Requests
Topic: Please make it easier to purchase as a guest
Replies: 9
Views: 3549

Re: Please make it easier to purchase as a guest

Wow, that was fast! Thank you so much! It looks like these changes should solve the problem of the customer filling in all their info and then being told they can't complete the purchase because their email is already in the system, and I like that they are no longer required to reenter their email ...
by Stephanieo2940
Fri Nov 11, 2022 1:00 pm
Forum: Suggestions / Feature Requests
Topic: Please make it easier to purchase as a guest
Replies: 9
Views: 3549

Re: Please make it easier to purchase as a guest

Update: I didn't know how to write the HTML I needed, so I contacted live support to see if they could help, and was informed that the issues I outlined above are core functionality in APWT that cannot be changed on the user's end via the Login Template. I hope the programming team will take these p...
by Stephanieo2940
Mon Nov 07, 2022 4:29 pm
Forum: Report a Bug
Topic: I'm logged into the forums, yet I can't log into the forums
Replies: 8
Views: 4634

Re: I'm logged into the forums, yet I can't log into the forums

Ah, thanks. Looks like I'd need to get a YouTube handle; I'll have to see if that's currently possible for my Coach Client Connection channel.
by Stephanieo2940
Fri Nov 04, 2022 3:00 pm
Forum: Report a Bug
Topic: I'm logged into the forums, yet I can't log into the forums
Replies: 8
Views: 4634

Re: I'm logged into the forums, yet I can't log into the forums

Yay, it worked! Thanks! The feature for adding my YouTube channel to my contact info is putting up a fight, though. Which part(s) of the URL am I supposed to add? The field is too short for a full URL, it only wants alphanumeric characters, and it keeps leading to a 404 page when I put "UCqxSRCT_ivQ...
by Stephanieo2940
Tue Nov 01, 2022 5:09 pm
Forum: Report a Bug
Topic: I'm logged into the forums, yet I can't log into the forums
Replies: 8
Views: 4634

Re: I'm logged into the forums, yet I can't log into the forums

No effect, Captain. I tried clearing the APWT-related cookies from Chrome and Firefox and accessing the forums via both, and it still won't let me edit my profile without blocking me with the nonfunctional login page.
by Stephanieo2940
Fri Oct 21, 2022 5:50 pm
Forum: Help / How to use AllProWebTools
Topic: Clients can't see secondary payment processor
Replies: 5
Views: 960

Re: Clients can't see secondary payment processor

Thank you both for your replies! Pichamon326, it seems there was a misunderstanding, so I should clarify: my goal is for my clients to be able to choose their preferred payment method under ALL conditions, if possible - not to decide which payment option I choose for them depending on the situation....
by Stephanieo2940
Fri Oct 21, 2022 5:40 pm
Forum: Suggestions / Feature Requests
Topic: How to edit the "products" sidebar
Replies: 2
Views: 999

Re: How to edit the "products" sidebar

Yaaay, it's gone! Thank you so much!
by Stephanieo2940
Fri Oct 21, 2022 5:18 pm
Forum: Suggestions / Feature Requests
Topic: Please make it easier to purchase as a guest
Replies: 9
Views: 3549

Re: Please make it easier to purchase as a guest

Thanks; knowing where to adjust this is a good start. Now if only I knew how to use HTML!

It would be great if stuff like this was more readily usable at the level of coding knowledge the average APWT user is likely to actually have.
by Stephanieo2940
Fri Oct 21, 2022 5:15 pm
Forum: Report a Bug
Topic: I'm logged into the forums, yet I can't log into the forums
Replies: 8
Views: 4634

Re: I'm logged into the forums, yet I can't log into the forums

Thanks for the info. I'm aware that we can log in directly through the main APWT site; my problem is, when I try to update my APWT forum profile or access my user control panel, it tells me to log in, but won't let me log in. Given that the forum software is written and maintained by a 3rd party, is...
by Stephanieo2940
Tue Oct 18, 2022 9:56 pm
Forum: Report a Bug
Topic: I'm logged into the forums, yet I can't log into the forums
Replies: 8
Views: 4634

I'm logged into the forums, yet I can't log into the forums

As you can tell by the fact that this is my fourth post on my fourth topic today: 1. I am logged into the forums. 2. Today has been a BAD tech day, haha. 6 consecutive hours of tech problems worth of bad. :cry: And yet, even though I'm obviously logged in, when I try to update my APWT forum profile ...
by Stephanieo2940
Tue Oct 18, 2022 9:44 pm
Forum: Help / How to use AllProWebTools
Topic: Clients can't see secondary payment processor
Replies: 5
Views: 960

Clients can't see secondary payment processor

I just added Square as a secondary processor and attempted a test purchase, only to discover that Square doesn't even show up in my payment options when I'm making the purchase. This is a problem, because one of my clients HATES PayPal and is no longer using it. How do I get the secondary processor(...
by Stephanieo2940
Tue Oct 18, 2022 7:51 pm
Forum: Suggestions / Feature Requests
Topic: How to edit the "products" sidebar
Replies: 2
Views: 999

How to edit the "products" sidebar

I would really appreciate having a way to directly edit or remove the "products" sidebar in the APWT purchasing process. As it is, it's more of a detriment than a help, for several reasons: 1. There's no visual differentiation between the product category headers and the products within those catego...
by Stephanieo2940
Tue Oct 18, 2022 6:33 pm
Forum: Suggestions / Feature Requests
Topic: Please make it easier to purchase as a guest
Replies: 9
Views: 3549

Please make it easier to purchase as a guest

A client just tried to make a purchase on my site, and got so frustrated that he gave up. Based on his feedback, here's what went wrong: 1. He did NOT want to make an account, and there was no obvious option to let him make the purchase as a guest. I notice there's a thread on this topic from 2017 (...
by Stephanieo2940
Wed Jul 13, 2022 5:56 pm
Forum: Suggestions / Feature Requests
Topic: Can we exclude test emails from analytics?
Replies: 2
Views: 1543

Can we exclude test emails from analytics?

Hello, I've noticed that, when I send an email to myself and test it, the resulting opens and clicks get included in my email analytics. Would it be possible to exclude emails sent through the "Test emails" feature from my analytics, so I only see the numbers generated by my actual subscribers? Than...
by Stephanieo2940
Wed Jun 29, 2022 1:35 pm
Forum: Report a Bug
Topic: My unsubscribe page and link aren't working
Replies: 3
Views: 707

Re: My unsubscribe page and link aren't working

Part of my confusion and concern came from the fact that, when I'm in the website page builder and I click the link to view my unsubscribe page, this is what I see: APWT unsubscribe page, viewed from website builder.png (Note: I removed the line "I'm sorry to see you go.") Perhaps you could avoid su...
by Stephanieo2940
Wed Jun 29, 2022 1:30 pm
Forum: Report a Bug
Topic: My unsubscribe page and link aren't working
Replies: 3
Views: 707

Re: My unsubscribe page and link aren't working

That's strange - NOW the unsubscribe page looks like the screenshot you posted. But when I click "unsubscribe" in the test email I sent myself yesterday, it looks like this:
APWT unsubscribe page error.png
APWT unsubscribe page error.png (190.62 KiB) Viewed 694 times
by Stephanieo2940
Tue Jun 28, 2022 6:27 pm
Forum: Report a Bug
Topic: My unsubscribe page and link aren't working
Replies: 3
Views: 707

My unsubscribe page and link aren't working

I followed the instructions here: https://www.allprowebtools.com/Branded-Emails-from-AllProWebTools/ And now the unsubscribe link, which I made with the short link the system provided, leads to this error page: https://www.coachclientconnection.com/https:/www.coachclientconnection.com/u.php/?email=s...
by Stephanieo2940
Wed May 18, 2022 1:31 pm
Forum: Suggestions / Feature Requests
Topic: A middle ground for branded/unbranded emails
Replies: 2
Views: 1260

Re: A middle ground for branded/unbranded emails

Thank you! I'll check that out and let you know if I have any further questions.
by Stephanieo2940
Tue May 17, 2022 5:37 pm
Forum: Suggestions / Feature Requests
Topic: A middle ground for branded/unbranded emails
Replies: 2
Views: 1260

A middle ground for branded/unbranded emails

When I'm sending my newsletters, I want them to feel like something sent by a person, not a company. At the same time, I want to respect my readers' right to choose by keeping the "unsubscribe" button intact. Unfortunately, the only options I see in APWT are: 1. Unbranded emails, which remove the AP...
by Stephanieo2940
Thu Mar 31, 2022 5:02 pm
Forum: Report a Bug
Topic: I added a Recaptcha, and APWT blocked my IP address.
Replies: 2
Views: 390

Re: I added a Recaptcha, and APWT blocked my IP address.

That sounds like a good idea; next time I attempt the Recaptcha, I think I will have a screenshare going, just in case something goes wrong again. Thanks.
by Stephanieo2940
Wed Mar 30, 2022 2:59 pm
Forum: Report a Bug
Topic: I added a Recaptcha, and APWT blocked my IP address.
Replies: 2
Views: 390

I added a Recaptcha, and APWT blocked my IP address.

I followed the instructions on this page to add a Recaptcha to my APWT account: https://www.allprowebtools.com/New-from-AllProWebTools-reCAPTCHA-4-5-/ Immediately afterward, when I tried to visit my website at www.coachclientconnection.com, use my stephanie@coachclientconnection.com email, log into ...
by Stephanieo2940
Wed Jan 12, 2022 7:55 pm
Forum: Help / How to use AllProWebTools
Topic: Purchase Process Adjustments
Replies: 4
Views: 702

Re: Purchase Process Adjustments

Thanks for telling me how to fix the “Having trouble placing your order” line. Have you ever considered making the Theme Editor more of a WYSIWYG? As it is, it’s not the most user-friendly thing for people who aren’t very familiar with code. Thank you for fixing the subject line problem, and for the...
by Stephanieo2940
Mon Jan 10, 2022 8:01 pm
Forum: Help / How to use AllProWebTools
Topic: Purchase Process Adjustments
Replies: 4
Views: 702

Purchase Process Adjustments

Thanks, Dave. The link worked, but the box was already checked, so it appears that part might not be working. I just did another test purchase, and it went much more smoothly, but there were still a few problems: 1. The welcome email I set to be sent upon purchase has no subject line. It's called "W...
by Stephanieo2940
Wed Jan 05, 2022 6:27 pm
Forum: Help / How to use AllProWebTools
Topic: How do I log out of my customer account?
Replies: 1
Views: 362

How do I log out of my customer account?

I'm trying to do a test purchase of my latest product. The last one went awry, and I think it's because my customer account in APWT has the same email address as the seller account. The problem is, I'm having trouble figuring out how to log out of my customer account and create a new one. When I'm s...
by Stephanieo2940
Wed Jan 05, 2022 5:49 pm
Forum: Help / How to use AllProWebTools
Topic: How to create an email contact form
Replies: 4
Views: 1543

Re: How to create an email contact form

Ah, it worked! Thank you very much!
by Stephanieo2940
Thu Dec 30, 2021 5:12 pm
Forum: Help / How to use AllProWebTools
Topic: How to create an email contact form
Replies: 4
Views: 1543

Re: How to create an email contact form

Thanks for the info, Kayla. After I've made those changes in the Website Settings section, how do I save them? There is no "save" button in the "General Settings" tab, and the "save" buttons on the "Blog Settings" and "Other Settings" tabs don't seem to apply to General Settings. Every time I exit t...
by Stephanieo2940
Wed Dec 29, 2021 4:33 pm
Forum: Help / How to use AllProWebTools
Topic: How to create an email contact form
Replies: 4
Views: 1543

How to create an email contact form

Hello, I'm trying to create an email contact form on my contact page. The goal is for site visitors to be able to enter their name, email address, and the message they want to send me, then hit a button, and the message is sent to me as an email. Basically the same thing you see on a lot of websites...
by Stephanieo2940
Thu Jul 29, 2021 1:15 pm
Forum: Help / How to use AllProWebTools
Topic: Can we hide pages from search engines?
Replies: 2
Views: 1285

Re: Can we hide pages from search engines?

Thank you very much, Dave. :)
by Stephanieo2940
Tue Jul 27, 2021 7:00 pm
Forum: Help / How to use AllProWebTools
Topic: Can we hide pages from search engines?
Replies: 2
Views: 1285

Can we hide pages from search engines?

Hello, I was just wondering if APWT gives the option to hide a page from search engines, in the event that we don't want it to be discoverable at the time of its creation. Weebly has that option, so I know the functionality is possible, but if APWT has an option for that, I'm having trouble finding ...
by Stephanieo2940
Wed Jun 16, 2021 5:49 pm
Forum: Suggestions / Feature Requests
Topic: Suggestion: let customers pay via PayPal balance
Replies: 4
Views: 1992

Re: Suggestion: let customers pay via PayPal balance

Will that allow me to accept both PayPal AND credit cards?
by Stephanieo2940
Wed Jun 16, 2021 5:48 pm
Forum: Help / How to use AllProWebTools
Topic: How to adjust "Occasional Mailings" option
Replies: 4
Views: 790

Re: How to adjust "Occasional Mailings" option

Thanks. I notice there is no longer a "merge tag" option - you might want to update the video accordingly. The video didn't really show me specifically how to adjust the list, but I can extrapolate: if I go into "existing tags" and switch the "unsubscribe" column from "yes" to "no", that will remove...
by Stephanieo2940
Tue Jun 15, 2021 12:49 pm
Forum: Help / How to use AllProWebTools
Topic: How to adjust "Occasional Mailings" option
Replies: 4
Views: 790

How to adjust "Occasional Mailings" option

While creating an account to test purchase a product from my site, I noticed I had the option to sign up for “occasional mailings," with various tag options I could choose. How do I set which tags are available in that list?
by Stephanieo2940
Tue Jun 08, 2021 6:39 pm
Forum: Suggestions / Feature Requests
Topic: Suggestion: let customers pay via PayPal balance
Replies: 4
Views: 1992

Suggestion: let customers pay via PayPal balance

If customers had an option to purchase products via their PayPal balance, instead of exclusively via cards, I think that would increase sales and remove a barrier for people who don't have credit cards or don't want to use them for a particular purchase.

Thanks for your consideration!
by Stephanieo2940
Thu Mar 04, 2021 2:37 pm
Forum: Help / How to use AllProWebTools
Topic: My sending reputation is falling, but I don't know why.
Replies: 16
Views: 7500

Re: My sending reputation is falling, but I don't know why.

Awesome! Thank you SO much for your help. Hopefully my sending reputation will finally stop dropping now.
by Stephanieo2940
Wed Mar 03, 2021 6:00 pm
Forum: Help / How to use AllProWebTools
Topic: My sending reputation is falling, but I don't know why.
Replies: 16
Views: 7500

Re: My sending reputation is falling, but I don't know why.

Thanks! Now, to make sure I understand the situation correctly: if I send an email to everyone in my Newsletter Subscriber tag, and one of the contacts in that tag is ALSO in the "Suppression" tag, that person will NOT get the email, despite being in a tag to which the email is being sent. Is that c...
by Stephanieo2940
Mon Mar 01, 2021 5:06 pm
Forum: Help / How to use AllProWebTools
Topic: My sending reputation is falling, but I don't know why.
Replies: 16
Views: 7500

Re: My sending reputation is falling, but I don't know why.

Thank you so much, Ashlynn!

I got most of the way through the instructions without a hitch, but the “suppression by tag” section seems to have disappeared. Does anyone know where it went or what replaced it?

Here’s the video I watched. https://www.youtube.com/watch?v=BMXa3jKqPCg

Thanks in advance!
by Stephanieo2940
Tue Feb 23, 2021 7:43 pm
Forum: Help / How to use AllProWebTools
Topic: My sending reputation is falling, but I don't know why.
Replies: 16
Views: 7500

Re: My sending reputation is falling, but I don't know why.

Now that I have the clean list, what's the most efficient way to get it into my APWT account without: 1. Getting a bunch of duplicates due to re-uploading contacts who are already in my APWT system, or 2. Having a bunch of untagged contacts? Or would it be more efficient to just compare the cleaned ...
by Stephanieo2940
Fri Feb 19, 2021 3:27 pm
Forum: Help / How to use AllProWebTools
Topic: My sending reputation is falling, but I don't know why.
Replies: 16
Views: 7500

Re: My sending reputation is falling, but I don't know why.

My sending reputation is now zero, and I can't send emails. Please tell me how I can fix this.

Thanks.
by Stephanieo2940
Thu Jan 28, 2021 3:09 pm
Forum: Help / How to use AllProWebTools
Topic: Can you have multiple different memberships?
Replies: 4
Views: 1587

Re: Can you have multiple different memberships?

Thanks, Dave! This will save me some time.
by Stephanieo2940
Wed Jan 27, 2021 8:10 pm
Forum: Help / How to use AllProWebTools
Topic: Can you have multiple different memberships?
Replies: 4
Views: 1587

Re: Can you have multiple different memberships?

Thanks, Dave! Is it OK if I incorporate this into my course, in the section where I teach people how to sell and deliver their courses through APWT?
by Stephanieo2940
Tue Jan 26, 2021 8:14 pm
Forum: Help / How to use AllProWebTools
Topic: Can you have multiple different memberships?
Replies: 4
Views: 1587

Can you have multiple different memberships?

Is it possible to have more than one membership program active in your APWT account? For example, let's say I'm running two coaching programs. One is $100/month and includes one set of content, while the other is a one-time payment of $500 and includes a different set of content. Is it possible to h...
by Stephanieo2940
Tue Jan 26, 2021 7:21 pm
Forum: Help / How to use AllProWebTools
Topic: My sending reputation is falling, but I don't know why.
Replies: 16
Views: 7500

Re: My sending reputation is falling, but I don't know why.

UPDATE: My sending reputation has fallen steeply again, and I think temporary bounces might be to blame. It says I've had 47 bounces (including temporary and permanent) in the last 45 days, but the newsletters I sent out in that time showed no permanent bounces. This could be a problem, since I have...
by Stephanieo2940
Thu Oct 01, 2020 5:02 pm
Forum: Suggestions / Feature Requests
Topic: Is it possible to get a discount by making annual payments to APWT?
Replies: 0
Views: 6477

Is it possible to get a discount by making annual payments to APWT?

Hello, One of my provider clients just asked me a good question, and I'd like to know the answer, too: is it possible to purchase a year's subscription to AllProWebTools for a lower price than the monthly rate? I know some software providers offer that option, but I didn't see that option in AllProW...
by Stephanieo2940
Wed Aug 26, 2020 3:41 pm
Forum: Report a Bug
Topic: One of my redirected links says "Your Connection Is Not Private"
Replies: 4
Views: 2534

Re: One of my redirected links says "Your Connection Is Not Private"

Thanks. I'll discuss this with the client who owns the domain, and get back to you.