Search found 1221 matches

by Dave
Tue Apr 04, 2023 6:11 am
Forum: Help / How to use AllProWebTools
Topic: DNS Verification
Replies: 1
Views: 423

Re: DNS Verification

This video explains how to setup your DNS with wix:

by Dave
Fri Mar 31, 2023 7:22 am
Forum: Help / How to use AllProWebTools
Topic: Google Page indexing issues
Replies: 1
Views: 512

Re: Google Page indexing issues

Google is just informing you that it can no longer send people to some webpages that you recently deleted. You can login to your Google Account by clicking the big blue button in the email that Google sent you. The big blue button says "View issue details" Here is the list that you will see: Screens...
by Dave
Thu Mar 30, 2023 9:40 am
Forum: Help / How to use AllProWebTools
Topic: Condensed Invoice Template Selected, Not showing up
Replies: 5
Views: 898

Re: Condensed Invoice Template Selected, Not showing up

For instructions on how to add an image to your forum posts, please see this link: viewtopic.php?f=1&t=5022
by Dave
Thu Mar 30, 2023 9:39 am
Forum: Help / How to use AllProWebTools
Topic: Condensed Invoice Template Selected, Not showing up
Replies: 5
Views: 898

Re: Condensed Invoice Template Selected, Not showing up

Your invoice and logo have been adjusted. Please take a look and let us know your thoughts.
by Dave
Fri Mar 24, 2023 7:10 am
Forum: Help / How to use AllProWebTools
Topic: Emails are not forwarding error message.
Replies: 1
Views: 650

Re: Emails are not forwarding error message.

This means that you are not sending a copy of your emails to AllProWebTools. You will need to login to your email account (with Google or Outlook or Godaddy) and configure to send a copy of your emails to AllProWebTools. In AllProWebTools, go to the Main Menu and choose "Settings" and then "Email" t...
by Dave
Wed Mar 22, 2023 6:07 am
Forum: Report a Bug
Topic: Roundcube + ZenDesk = no previous replies shown
Replies: 4
Views: 1425

Re: Roundcube + ZenDesk = no previous replies shown

While viewing one of the emails that is misbehaving, please click on the "more" button and then choose "Show Source". Screenshot from 2023-03-22 08-03-19.png On the resulting page, press ctrl+f and then search for a few words that are missing from the email and your previous thread. If you do NOT fi...
by Dave
Tue Mar 21, 2023 5:29 am
Forum: Report a Bug
Topic: Spam report, email disabled
Replies: 1
Views: 803

Re: Spam report, email disabled

Thank you for reporting this issue. Your sending reputation has been reset and you can now send emails. We recommend sending emails to your customer list at least once each month for two reasons: 1 - Maintains the health of your email sending reputation 2 - Keeps your business top of mind with your ...
by Dave
Sat Mar 18, 2023 2:03 am
Forum: Help / How to use AllProWebTools
Topic: Receiving Copies of Orders
Replies: 2
Views: 728

Re: Receiving Copies of Orders

From the main menu, you can choose "Settings" -> "Website". On this page, you will see the "Notification Center" Screenshot from 2023-03-18 04-00-57.png This is where the setting has been selected to inform you of new orders. You can turn off this switch to no longer receive email alerts about new o...
by Dave
Fri Mar 17, 2023 12:42 pm
Forum: Help / How to use AllProWebTools
Topic: How to download spams, unsubscribes, and bounces
Replies: 0
Views: 2041

How to download spams, unsubscribes, and bounces

You can access all of these reports and add them to a tag of your choice, then you can download all of the contacts in the tag. From the main menu, Go to "Contacts" -> "Manage Tags" scroll to the bottom of the page where you will see: Screenshot from 2023-03-17 14-39-57.png Now you can choose the ta...
by Dave
Tue Mar 14, 2023 3:26 am
Forum: Report a Bug
Topic: Connection Timed Out
Replies: 1
Views: 799

Re: Connection Timed Out

At the bottom of the picture that you sent, there is a link that says "Your IP Click to reveal". We recommend clicking this link and providing your IP address so that we can track down the cause of this issue.
by Dave
Sat Mar 11, 2023 11:16 pm
Forum: Report a Bug
Topic: My campaign is not sending to all active participants
Replies: 2
Views: 771

Re: My campaign is not sending to all active participants

Are you still experiencing this issue? It appears that 5,172 emails were sent from your account yesterday. There are many reasons that can cause a campaign to be delayed by a few hours: 1 - It appears that you are using Mailgun for sending emails, if Mailgun temporarily throttles your account, AllPr...
by Dave
Wed Mar 08, 2023 10:38 pm
Forum: Help / How to use AllProWebTools
Topic: web site functionality
Replies: 3
Views: 468

Re: web site functionality

Hello Rick!

We are happy to help you right away and speaking to a human is quite simple! Please start a screenshare to get some 1 on 1 time with someone who can answer all your questions. Here is how to start:

by Dave
Wed Mar 01, 2023 10:49 pm
Forum: Help / How to use AllProWebTools
Topic: How to Convert to Word Press
Replies: 1
Views: 238

Re: How to Convert to Word Press

Information for Web Developers is provided here: https://www.allprowebtools.com/Tech-Access/

By following the information in this link, your web developer can establish direct communication with AllProWebTools Support to assist them in any technical requests or assistance.
by Dave
Wed Feb 22, 2023 5:29 am
Forum: Help / How to use AllProWebTools
Topic: Link Not Working With Popup
Replies: 1
Views: 332

Re: Link Not Working With Popup

The screenshots that you have provided are showing a gmail account. The Internet does not allow for viewing a website from inside an email. You will need to direct your visitors to go directly to your website.
by Dave
Mon Feb 20, 2023 2:09 am
Forum: Help / How to use AllProWebTools
Topic: Email Reports not showing Info
Replies: 3
Views: 307

Re: Email Reports not showing Info

Yes, replies should be going to your normal mailbox. You can also send replies to your AllProWebTools account as explained here: https://www.allprowebtools.com/Setting-Up-Your-CRM-Email-Inbox/ hH1J-LQl1hI If you use the CRM Inbox, you can also automatically remove any who replies to your emails from...
by Dave
Fri Feb 17, 2023 5:55 am
Forum: Help / How to use AllProWebTools
Topic: Unsubscribe Button Not Working
Replies: 3
Views: 279

Re: Unsubscribe Button Not Working

The link you are using has some strange characters in it. You can use either of these 2 options:

https://www.interfusestaffing.net/u.php?email={EMAIL}

https://www.interfusestaffing.net/{UNSUBSCRIBELINK}
by Dave
Fri Feb 17, 2023 5:36 am
Forum: Help / How to use AllProWebTools
Topic: Advanced settings: Send From edits
Replies: 2
Views: 297

Re: Advanced settings: Send From edits

Sending a test email will always come from your email address.

If you want to test how the email will send with a custom from address, you can setup a tag with only your email address in it. You can then schedule an email to be sent to your tag in the next hour.
by Dave
Thu Feb 16, 2023 4:18 am
Forum: Help / How to use AllProWebTools
Topic: Email Reports not showing Info
Replies: 3
Views: 307

Re: Email Reports not showing Info

Your account is sending emails using Sendgrid - you will find information about bounces, invalid emails, and email sent by logging into your Sendgrid account.

If your account is using APWT-SMTP, you will find all of this information in your AllProWebTools account.
by Dave
Sun Feb 12, 2023 2:38 am
Forum: Help / How to use AllProWebTools
Topic: Reports - Sales - Memberships Page
Replies: 3
Views: 979

Re: Reports - Sales - Memberships Page

Your computer may not like loading so many records on this page.

It appears that you have 62 inactive memberships on this page. If you do not plan to re-activate them, I would recommend deleting them by clicking on the red garbage can.
by Dave
Fri Feb 10, 2023 5:21 am
Forum: Help / How to use AllProWebTools
Topic: Unsubscribe Button Not Working
Replies: 3
Views: 279

Re: Unsubscribe Button Not Working

Please provide the link that you clicked to get to that page so that we can assist you. Also the subject line of the email where this occurred.
by Dave
Tue Feb 07, 2023 1:24 am
Forum: Help / How to use AllProWebTools
Topic: Fixing email marketing limit. This campaign is full. Increase your send limit to add more contacts.
Replies: 5
Views: 2458

Re: Fixing email marketing limit. This campaign is full. Increase your send limit to add more contacts.

You can learn more about the send limit and how to increase the AllProWebTools send limit here: https://www.allprowebtools.com/EMTC5/ There are several errors in your configuration as reported to you on the main screen. It does not appear that you have completed setting up your account. You will not...
by Dave
Sun Feb 05, 2023 10:33 am
Forum: Help / How to use AllProWebTools
Topic: Pulling Reports for 2nd Account
Replies: 3
Views: 2163

Re: Pulling Reports for 2nd Account

The complete file of all emails has been uploaded to your Reports folder. The file includes the date of each upload and is organized by date. You can cut and paste what you need from this file.
by Dave
Wed Feb 01, 2023 10:00 am
Forum: Help / How to use AllProWebTools
Topic: Reports - Sales - Memberships Page
Replies: 3
Views: 979

Re: Reports - Sales - Memberships Page

There may have been a temporary Internet issue. Are you still experiencing this issue?
by Dave
Wed Feb 01, 2023 9:59 am
Forum: Help / How to use AllProWebTools
Topic: Incorrect Address on Authorize.net Refund
Replies: 1
Views: 901

Re: Incorrect Address on Authorize.net Refund

The email that you received did not come from AllProWebTools, it was sent by your merchant processor.
by Dave
Wed Feb 01, 2023 1:47 am
Forum: Help / How to use AllProWebTools
Topic: Dangerous Element Error from Mail-Tester
Replies: 1
Views: 833

Re: Dangerous Element Error from Mail-Tester

We have sent another test email from your account and we are not currently experiencing this problem. Perhaps this issue has already been resolved. Can you test again and report back on this forum? It appears that you are using Sendgrid for sending email and there are a few blacklist errors with you...
by Dave
Wed Feb 01, 2023 1:34 am
Forum: Report a Bug
Topic: Contacts are not automatically getting removed from Marketing Campaigns
Replies: 1
Views: 1035

Re: Contacts are not automatically getting removed from Marketing Campaigns

Your account was recently moved from a temporary domain to your custom domain. After this process, it is necessary to delete the WebTool "CRM Inbox" and then add the WebTool back. I have done this for you and you should now see emails being forwarded again. This should also resolve the issue with yo...
by Dave
Fri Jan 27, 2023 7:52 pm
Forum: Help / How to use AllProWebTools
Topic: Pulling Reports for 2nd Account
Replies: 3
Views: 2163

Re: Pulling Reports for 2nd Account

The file has been uploaded to the Reports folder. You will find this by clicking on "Website" and then "Manage images and files"
by Dave
Fri Jan 27, 2023 11:27 am
Forum: Help / How to use AllProWebTools
Topic: Pulling Reports
Replies: 3
Views: 1161

Re: Pulling Reports

Yes, you can access the additional info by re-uploading the list I provided you with. You can upload to any tag that you wish and then download the tag with all of the data from the "import/export" screen. I recommend uploading the list in smaller chunks, maybe 5,000 or 10,000 at a time to keep thin...
by Dave
Fri Jan 27, 2023 11:12 am
Forum: Suggestions / Feature Requests
Topic: Can the app indicate paid orders and unpaid orders?
Replies: 1
Views: 1854

Re: Can the app indicate paid orders and unpaid orders?

Thanks for the suggestion!

The app has now shows the paid and unpaid status like this:
Screenshot from 2023-01-27 12-08-26.png
Screenshot from 2023-01-27 12-08-26.png (29.54 KiB) Viewed 1847 times
Screenshot from 2023-01-27 12-09-13.png
Screenshot from 2023-01-27 12-09-13.png (32.22 KiB) Viewed 1847 times
by Dave
Fri Jan 27, 2023 10:08 am
Forum: Report a Bug
Topic: The app only opens first image
Replies: 1
Views: 1202

Re: The app only opens first image

Thank you for reporting! This issue has been addressed in app version 1.3.37
by Dave
Fri Jan 27, 2023 10:05 am
Forum: Help / How to use AllProWebTools
Topic: How do I change the "pay now" link color?
Replies: 2
Views: 1134

Re: How do I change the "pay now" link color?

A green button has been added like this:
Screenshot from 2023-01-27 11-04-02.png
Screenshot from 2023-01-27 11-04-02.png (25.09 KiB) Viewed 1125 times
by Dave
Thu Jan 26, 2023 12:40 pm
Forum: Report a Bug
Topic: Access by Country
Replies: 2
Views: 1081

Re: Access by Country

That is a great point!
by Dave
Thu Jan 26, 2023 12:20 am
Forum: Help / How to use AllProWebTools
Topic: Can't Create New Tag / Import Contacts/Emails
Replies: 1
Views: 839

Re: Can't Create New Tag / Import Contacts/Emails

It looks like you are using one of our temporary domains for sending emails - https://donerightstaffing.myallprowebtools.com It is important that you update your account to https://apwt.doneright-staffing.com. Please follow the instructions at this link to repair your account: https://allprowebtools...
by Dave
Wed Jan 25, 2023 12:06 am
Forum: Report a Bug
Topic: Trucking, Transportation, Logistics Users
Replies: 1
Views: 908

Re: Trucking, Transportation, Logistics Users

When an email bounces, it indicates that the email was sent successfully - but the recipient does not exist. This is similar to dialing a phone number that does not exist, your phone dials correctly - but the number dialed does not exist. You can learn more about bounced emails here: https://www.all...
by Dave
Sun Jan 22, 2023 1:27 pm
Forum: Help / How to use AllProWebTools
Topic: Pulling Reports
Replies: 3
Views: 1161

Re: Pulling Reports

You can find the report you requested by logging into your account and then go to "website" -> "manage images and files" and then go to the Reports folder.
by Dave
Fri Jan 20, 2023 12:44 pm
Forum: Policies / Best Practices
Topic: Sending Domains
Replies: 0
Views: 4931

Sending Domains

We highly recommend that you create a subdomain on your own website domain for hosting your AllProWebTools CRM. So instead of using: mycompany.greatmockup.com we recommend using your actual domain name (ie. example.com) like this: apwt.example.com Setting this up is quite simple. Just login to your ...
by Dave
Wed Jan 18, 2023 12:07 pm
Forum: Help / How to use AllProWebTools
Topic: How do I change the "pay now" link color?
Replies: 2
Views: 1134

Re: How do I change the "pay now" link color?

I am not sure what you are referring to, can you provide a picture of the issue?
by Dave
Wed Jan 18, 2023 12:04 pm
Forum: Help / How to use AllProWebTools
Topic: How to add a rental agreement to an invoice
Replies: 1
Views: 542

Re: How to add a rental agreement to an invoice

You will find the full tutorial in this video on youtube by searching "allprowebtools contract"

by Dave
Wed Jan 18, 2023 8:03 am
Forum: Report a Bug
Topic: Support Screenshare Option Unavailable
Replies: 3
Views: 805

Re: Support Screenshare Option Unavailable

Please post a picture of your support screen where you see that the hours will expire on Feb 2 so we can assist you further.
by Dave
Wed Jan 11, 2023 9:32 am
Forum: Suggestions / Feature Requests
Topic: Connect Directly to Quickbooks Online
Replies: 5
Views: 4960

Re: Connect Directly to Quickbooks Online

Thanks for up-voting this feature request! At this time, there are not enough AllProWebTools users requesting Quickbooks integration to justify the expense of building this integration. The solution found here has been effective for most accountants and business owners: https://www.allprowebtools.co...
by Dave
Fri Dec 30, 2022 6:22 am
Forum: Report a Bug
Topic: myallprowebtools URL causing bounces
Replies: 1
Views: 660

Re: myallprowebtools URL causing bounces

Yes, you have not yet moved your account from the temporary domain to using your own domain as explained here: https://allprowebtools.com/forum/viewtopic.php?f=9&t=3981 When you "go-live" with your own domain, all authority and reputation come from ONLY your domain. This gives you complete control o...
by Dave
Wed Dec 28, 2022 3:53 am
Forum: Change Log / Version Plans
Topic: Smartphone App 1.4 (Expected 12-01-2023)
Replies: 0
Views: 6588

Smartphone App 1.4 (Expected 12-01-2023)

- remove 'fixlater' from Facebook messaging identification
- search sops from the app
- Email Sent Report for recruiters
- scroll wheel on custom fields
- click to dial out from cell phone if NOT using phone.com
by Dave
Wed Dec 28, 2022 3:45 am
Forum: Change Log / Version Plans
Topic: AllProWebTools Version 5.9 (Expected 06-01-2023)
Replies: 0
Views: 4231

AllProWebTools Version 5.9 (Expected 06-01-2023)

Base Package Bootstrap 4 New default website layout All HTML system templates (plgs) to WYSIWYG Header and Footer templates to WYSIWYG Logo uploader with auto sizing for favicon, invoice logo, website logo, etc Who else works here (requested by Chrissanne) Leadboxes and Contact Forms now have an em...
by Dave
Thu Dec 22, 2022 9:19 am
Forum: Suggestions / Feature Requests
Topic: the ability to download every CRM that I've never contacted before
Replies: 1
Views: 649

Re: the ability to download every CRM that I've never contacted before

You can add all contacts who have never been contacted to a custom tag. You can then download the custom tag as a csv. Here are the steps: 1 - From the main menu go to contacts and then "Manage Tags" 2 - create a new tag called "everyone" 3 - go to the "Copy Tags" box on the right side of the screen...
by Dave
Thu Dec 22, 2022 9:04 am
Forum: Report a Bug
Topic: CRM inbox doesn't work
Replies: 1
Views: 668

Re: CRM inbox doesn't work

We will be happy to help you with this. Please go to settings in your gmail account and go to the "forwarding" tab and post a screenshot similar to this one:
Screenshot from 2022-12-22 10-02-32.png
Screenshot from 2022-12-22 10-02-32.png (32.49 KiB) Viewed 663 times
by Dave
Thu Dec 22, 2022 8:06 am
Forum: Report a Bug
Topic: Campaign Is Not Sending Emails
Replies: 1
Views: 670

Re: Campaign Is Not Sending Emails

Thank you for reporting this issue, it has now been addressed and your emails were sent today.
by Dave
Tue Dec 13, 2022 5:53 am
Forum: Help / How to use AllProWebTools
Topic: How to Save Logos and URLs in a Transactional Email
Replies: 4
Views: 978

Re: How to Save Logos and URLs in a Transactional Email

Your image links have been repaired. Please verify that everything is now working correctly.
by Dave
Mon Nov 14, 2022 11:04 am
Forum: Help / How to use AllProWebTools
Topic: Hide All Pages
Replies: 1
Views: 1655

Re: Hide All Pages

Level 2 support can do this quickly for you. Just start a Support Chat and provide the support code for the account you would like to adjust.

You can also post the support code in this forum and we can hide all the pages (accept the home page) for you!