AllProWebTools.com

Okay cool, thanks for looking into this, John!

Hi Dave, That 'submit testimonial' link that you sent us seems to be specifically asking about products. Is there anyway to have it not ask about products - so they can just simply submit a testimonial by filling out some basic fields like name, email, company, and then a message box for the testimo...

She is using SendGrid, the APWT back end id to her site is c3215

Hi John, So from what I can tell from the information that the client provided me, the email addresses that bounced for her were never marked with that unsubscribed exclamation point icon. I just went in a checked on a few of the email addresses and they are still not marked as of now. Is there any ...

Hello, The issue about 'Bounced Emails' recently came back to my attention, and I'd like to double check on something. So, in April 2016 Paige replied "AllProWebTools automatically weeds out the bad emails as soon as they bounce, it will never try to send to that email address again." A client just ...

Okay thanks Dave.

Is there a reason why APWT does not do 404 pages? It would help us as developers to have a better idea on why things happen and work the way that they do if there were 404 pages.

Hi Dave, I set this up a few weeks ago and Just went in to check if it was working and it isn't. Can you help us figure out why this isn't working? I set the 'shortcut' to be the old link, and I set the 'Redirect URL' to be the new link that I want the old link to forward to and I saved it - I belie...

Okay cool. Thanks for letting me know that, and thanks for fixing this as well!

Hi John,

Yes, this has been fixed now - I see the item only appearing once in the menu bar now.

What was causing the page to display twice on that menu bar? Can you let me know?

Hello, I have a page on a menu bar that is showing up twice. I removed the page from the menu bar and the two instances of it disappear - I add it back and then there are two again. It may be something in my code that is causing this to happen as we have customized this site quite a bit. I was just ...

Okay cool thanks john!

Hello, I have a request for the Sign Up Boxes. I would like to request an additional feature for this. Is there any way that there could be an 'entries' page - a page that lists out every sign up box and you can click into one of them and then there will be a page with a table that displays all of t...

Okay I'll create a new topic in the suggestions forum for this now.

Okay thanks. I didn't know that area existed. But I am curious - if there is no information in the main 'address' area for the contact, why does that area not get filled in? Is there anyway to make this area be filled in if there is no information for that? Not just for address fields, but for every...

Hello, I just created a sign up box with the additional fields of: Address City State Zip I added this form to a WordPress website and I am using the AllProWebTools leadbox Plugin to have the form show up on the page. I did a test using an existing email that was already in the system. I filled out ...

John, After posting this, our team spent some time looking into this and we did find a solution - it had to do with something in our CSS. The CSS that was making it not display right had nothing to do with the page content, though. This is what it was: /*pricing grid styles*/ html,html a { -webkit-f...

Right, I figured that this would need to be the way to do this, but thanks for your answer!

Hello, I just sent an email about this issue containing a screenshot but I was asked to post about this here. For some reason the text on the entire right hand side of the screen is not displaying in IE and Edge. Do you know why this would be happening? This is not happening in Chrome or Firefox, so...

Hello,

I was curious if I could send an email that exists in my email inbox through AllProWebTools. So What I'm thinking is that someone could forward an existing email using AllProWebTools to an AllProWebTools list of contacts.

Let me know if this doesn't make sense, thanks.

Hi John,

Sure, that makes sense. I was just confused as to why it was working that way, but I do appreciate the clarification.

Hello, I have been noticing this issue I believe starting since sometime last week, and we had a client point this out to us again today so I thought that I would post this here. Recently, whenever I have been creating brand new products from scratch and I save it after making my initial edits, the ...

Okay sounds good, thanks!

Hi Dave,

If I want that 'Checked' field to have them automatically be checked, what value would I add into that? Also, is the value= field referring to a sign up box?

Hi John,

So what happens if I completely remove that checkox from the process? Will the customer still receive emails, or does that mean that they automatically are not signed up to accept emails? And is this an acceptable thing to do?

Hello, I see this in every APWT site - "Keep up-to-date with the latest events and promotions; Sign me up for exclusive special offers only available to subscribers" I am wondering what this does exactly - I have never really known. What happens when someone checks that box? what does it do? This is...

Okay thanks Dave!

Thanks for this clarification.

So once I click that 'Inventory Settings' button where I have the dropdown of choices, at the top there is a field titled 'Threshold'. What does this mean? If my inventory is six, do I need to set this threshold to be six?

Hello, I am working on setting up a product for an event. This event only has six tickets or six spots per event date. I set the inventory for the product to be 6. So I just made a test product in which I set the inventory to be 1. I purchased the product, then I see in the back end that the invento...

Cool, thanks John!

I went into a stylesheet and now see that the nbsp is being properly displayed. Thanks for looking into this!

Thanks Dave, those boxes are now gone!

And cool, thanks for the info on how to fix this as well - just in case it happens again.

hello, ever since the update to the stylesheets last week or so, I have noticed an issue with the sheets. Before, I was able to add in <p> </p> without any worries, and a space would be added to the stylesheet I was added. There were no issues with it. Now - when I look at they stylesheet, inst...

Yes thank you Dave, this helped. I was able to manually add in a logo now.

John, Yes, thanks for looking into this. I am no longer getting that error message, and from the thanks.php page, I am able to click on the 'view invoice' button to generate a PDF of the invoice. However - the invoice has something strange going on with it now. I have noticed this just in the PDF in...

Hi John, This is not happening with our account - the URL to the backend is c3214.allprowebtools-s2.com. It is happening to every order number, as I placed many tests this morning. But is there a way for me to do this myself? This is the second or third time I've run into this issue within the past ...

Okay thanks for clearing this up!

Dave, How can I use a custom image to set it as the logo, while completely replacing the logo that appears through the uploader? Can you please expand on your previous post? As far as I know, the only way to set an image in CSS is using 'background-image' - but the background Image does not complete...

Hello, So from the Thanks.php page template, at the bottom of that template/page is a button that says 'View My Invoice" after an order has been successfully placed. When I click this button, all I see is this: "FPDF error: Undefined font: dejavubold" I have seen this with other clients before. How ...

Hello,

I am just curious - what is the difference between the Ticket Product option in the standard Commerce Webtool, and the separate Tickets Webtool option (it says this is $2 a month)?

Okay, I got it to work as it should. It was partly user-error on my part, I thought I had to copy and paste every piece into every field, didn't realize I could 'drag and drop' to generate a little code for each piece.

But thanks for helping me through this.

Maybe it's because I'm using a free version of the plugin, but I cannot see the entire content to drag and drop into the correct areas. Also, I wasn't at all expecting to need to manually drag and drop these pieces even while using an importer - in my view, it kinda defeats the purpose of using an X...

Hi John, I just tried this again and now it says that it is a valid file. But did you complete the steps to make a test import? Even though it is valid, the plugin did not recognize any of the content or page titles to be imported... It saw all the pieces, but it seemed as if it did not recognize th...

Hi John,

I just tried exporting a new XML file and it is still saying that the XML file is not valid. I even did a hard refresh of the page and did another export and it did not work.

I will look for your next response on monday and will try this again then.

Hello, I just attempted to export a blog out of APWT and import into a WordPress site as well. I was able to create the XML file, but I was not able to import it. I tried installing a plugin called 'WP All Import' that is able to import just about any XML file into WordPress, and it claimed that the...

Thanks, John! It seems to be working but I can let you know if I experience any issues with it.

Hello, I have noticed that while typing in a stylesheet, things are being autofilled for me, like if I create a <p> tag, it creates the ending tag... This is throwing me off and distracting me like crazy. It's a cool feature... but can I switch it off? It's not really complimenting how I write code ...

Yes, thanks for adding the search back in, that works well

Any updates on this? We are going to need to make changes into one of our sites very soon and absolutely need the ability to search through the stylesheet.

Thanks.

Hello, I am adding on to this, as I have noticed another problem with how this works. There used to be a little button in which you could search through the style sheet. That is now missing. Now the only way to search through the style sheet is to use ctrl+f to bring up the browser's search. Yet in ...

Hello, I have to say I am liking the new layout for the Stylesheet editor for version 4.61. However, I am having some issues with it as well. When I copy some lines out of there and paste it into a notepad (text file), there are no line breaks at all... even though I copy multiple lines, I need to g...

Okay thanks, John