Search found 1222 matches
- Tue Oct 01, 2019 4:10 pm
- Forum: Report a Bug
- Topic: Iris verification??
- Replies: 2
- Views: 1676
Re: Iris verification??
We do not have any information about this. It would help to see a picture of the screen with the error message on it. This could be coming from a software that is installed on your customer's computer. You may suggest that they try their purchase from a different computer to see if they still have a...
- Tue Oct 01, 2019 3:42 pm
- Forum: Help / How to use AllProWebTools
- Topic: Changes in Authorize.Net
- Replies: 2
- Views: 1337
Re: Changes in Authorize.Net
In order to process credit cards online, you will need: a "Shopping Cart Solution" (AllProWebTools) which connects through a "Payment Gateway" (Authorize.net) which sends payment funds through a "Merchant Service Provider" (we recommend TSYS: https://www.allprowebtools.com/TSYS-Signup/) who deposits...
- Wed Sep 25, 2019 2:01 pm
- Forum: Help / How to use AllProWebTools
- Topic: Duplicate Emails Being Sent
- Replies: 3
- Views: 1615
Re: Duplicate Emails Being Sent
Thank you for reporting this, we have resolved this issue on our end. This was an issue affecting only version 5.1.
- Tue Sep 24, 2019 2:41 pm
- Forum: Help / How to use AllProWebTools
- Topic: Duplicate Emails Being Sent
- Replies: 3
- Views: 1615
Re: Duplicate Emails Being Sent
Thanks for letting us know!
In order to look into this, we will need your client's support code and a few of the email addresses that were affected.
In order to look into this, we will need your client's support code and a few of the email addresses that were affected.
- Mon Sep 16, 2019 1:58 pm
- Forum: Suggestions / Feature Requests
- Topic: Marketing Campaign Results
- Replies: 6
- Views: 4326
Re: Marketing Campaign Results
All email view and click tracking is done on the email level. A simple way to accomplish your goal would be to make a copy of your original email and use the copy in the 2nd campaign. You can make all the copies that you want for FREE! This way, the email will still look the same to the subscriber, ...
- Mon Sep 16, 2019 1:55 pm
- Forum: Suggestions / Feature Requests
- Topic: Editing Email Campaigns
- Replies: 3
- Views: 2953
Re: Editing Email Campaigns
You can always add additional emails to the end of a campaign. The problem that occurs if adding an email somewhere in the middle is what to do with the folks who have already signed up and have received the 3rd or 4th email. If you were able to add a new email between the 3rd and 4th, the new email...
- Mon Sep 16, 2019 1:46 pm
- Forum: Help / How to use AllProWebTools
- Topic: Custom Thank You Pages for Products
- Replies: 7
- Views: 3921
Re: Custom Thank You Pages for Products
When a product is purchased, you can configure a custom campaign to be sent to the customer. Campaigns can be triggered ONLY to be sent for a specific product or product category. This campaign can include any email that you want. You can also create a coupon that offers a product for free (or half ...
- Wed Sep 11, 2019 8:40 am
- Forum: Help / How to use AllProWebTools
- Topic: Cloudflare/captcha/Error 484
- Replies: 1
- Views: 1023
Re: Cloudflare/captcha/Error 484
This typically means that some suspicious activity was detected from the IP address of the person viewing your website. In order to verify that this is a real person accessing your website, a CAPTCHA challenge is presented. This is when the wiggly letters and numbers are given and you are asked to t...
- Tue Sep 10, 2019 12:35 pm
- Forum: Policies / Best Practices
- Topic: Providers and Experts - Status Requirements
- Replies: 0
- Views: 4531
Providers and Experts - Status Requirements
In an effort to recognize AllProWebTools Experts and AllProWebTools Providers who continue to provide value and service to the AllProWebTools community, the following adjustments to the AllProWebTools Experts and AllProWebTools Providers program will take effect on November 1 2019: AllProWebTools Ex...
- Fri Aug 30, 2019 1:01 pm
- Forum: Help / How to use AllProWebTools
- Topic: Download orders to pdf or excel sheet
- Replies: 4
- Views: 1617
Re: Download orders to pdf or excel sheet
On the "view orders" page, you can click the button that says "show items" - then if you click the check mark next to all of the orders that are NOT "Carrie Underwood + Night Out with "The Girls" Experience" - this will remove all orders that are not "Carrie Underwood + Night Out with "The Girls" Ex...
- Thu Aug 29, 2019 8:54 am
- Forum: Help / How to use AllProWebTools
- Topic: Download orders to pdf or excel sheet
- Replies: 4
- Views: 1617
Re: Download orders to pdf or excel sheet
There are a number of ways to see a list of your orders: 1. From the main menu, choose "Store" and then "View Orders". At the top right of this page you will see a button called "Download Orders CSV" - for a PDF download, you can click the other button labeled "Print Invoices". 2. If you are selling...
- Wed Aug 28, 2019 11:05 am
- Forum: Policies / Best Practices
- Topic: Double Spacing
- Replies: 0
- Views: 4532
Double Spacing
When writing content in your AllProWebTools (this includes emails, blogs, webpages, email signatures, etc) pressing the "enter" key on your keyboard will result in a "double space" formatting like this: First sentence Second Sentence This is the same in most online editors used for Wordpress, TinyMC...
- Mon Aug 26, 2019 9:15 am
- Forum: Policies / Best Practices
- Topic: Auto Logout
- Replies: 0
- Views: 4342
Auto Logout
AllProWebTools includes the following security features: 1 - Only one user can be logged into one device at a time - so if you login on one computer and then login on your laptop, the computer will be auto-logged out - while the laptop will stay logged in. (this does not apply when using the mobile ...
- Thu Aug 22, 2019 11:38 am
- Forum: Suggestions / Feature Requests
- Topic: Attaching Coupons Code to Multiple Products
- Replies: 1
- Views: 1471
Re: Attaching Coupons Code to Multiple Products
Thanks for this! We actually have a plans for a completely new interface for coupon code creation. This will appear in an upcoming release.
- Thu Aug 22, 2019 11:33 am
- Forum: Help / How to use AllProWebTools
- Topic: View Date that someone joined a campaign
- Replies: 22
- Views: 8758
Re: View Date that someone joined a campaign
We will look into the possibility of building a report that will show you this information. It will take a week or so to get back to you on this...
- Sat Aug 17, 2019 11:34 pm
- Forum: Report a Bug
- Topic: Purchase beyond inventory level
- Replies: 5
- Views: 2660
Re: Purchase beyond inventory level
Here is a blog that provides a detailed explanation of this feature: https://www.allprowebtools.com/Product- ... anagement/
Enjoy!
Enjoy!
- Tue Aug 06, 2019 10:03 am
- Forum: Help / How to use AllProWebTools
- Topic: How long does a website stay inactive?
- Replies: 2
- Views: 1238
Re: How long does a website stay inactive?
Inactive accounts are permanently deleted after 6 months and can no longer be retrieved.
There is a re-activation fee for all inactive accounts of $40 to cover the cost of storage and re-activation.
There is a re-activation fee for all inactive accounts of $40 to cover the cost of storage and re-activation.
- Thu Aug 01, 2019 3:43 pm
- Forum: Report a Bug
- Topic: Product Creation Issue
- Replies: 6
- Views: 4266
Re: Product Creation Issue
Starting with AllProWebTools version 5.1. New products created will now automatically be published and show up on the website.
- Thu Aug 01, 2019 3:11 pm
- Forum: Report a Bug
- Topic: Product Creation Issue
- Replies: 6
- Views: 4266
Re: Product Creation Issue
We could add a message, but do you think it would be better to make it default to automatically being published and not hidden when a new product is added? We can easily add this to version 5.1 which is currently available by request.
- Wed Jul 31, 2019 8:27 am
- Forum: Report a Bug
- Topic: Payment processed twice on an order
- Replies: 3
- Views: 1664
Re: Payment processed twice on an order
yes, you can void the extra payment and that will refund the 2nd charge.
- Tue Jul 30, 2019 9:24 am
- Forum: Help / How to use AllProWebTools
- Topic: How to edit web page verbiage?
- Replies: 2
- Views: 1519
Re: How to edit web page verbiage?
We have updated your permissions. Please logout and back in and try again.
- Fri Jul 26, 2019 10:27 am
- Forum: Help / How to use AllProWebTools
- Topic: Changing Primary Domain Name
- Replies: 2
- Views: 1357
Re: Changing Primary Domain Name
1) How would we go about requesting the domain name change? You should use the AllProWebTools Support Chat to request the name change. 2) When the domain name is changed, will the image links and paths be automatically updated? 3) on that same note, will the hard coded links (hrefs) change automati...
- Thu Jul 25, 2019 12:44 pm
- Forum: Suggestions / Feature Requests
- Topic: deleting galleries
- Replies: 3
- Views: 4381
Re: deleting galleries
This feature has been added to version 5.1 as shown here: viewtopic.php?f=5&t=4050&p=8617
- Thu Jul 25, 2019 8:54 am
- Forum: Suggestions / Feature Requests
- Topic: Acquire Leads tool functionality
- Replies: 4
- Views: 2730
Re: Acquire Leads tool functionality
This feature has been added to version 5.1 as shown here: https://allprowebtools.com/forum/viewtopic.php?f=5&t=4050&p=8617 The starting position for your acquire leads map will now be whatever you have set as your user address. You can change your user address by clicking on "settings" from the main...
- Mon Jul 15, 2019 12:54 pm
- Forum: Report a Bug
- Topic: Emails not delivering
- Replies: 1
- Views: 1235
Re: Emails not delivering
Thanks so much for the detailed report, it is very helpful in understanding the issue. Your customer is using bellsouth.net for their emails. As you can see from this link: https://forums.att.com/t5/AT-T-Internet-Email-Security/Requesting-bellsouth-net-blacklist-Removal/td-p/5545471 bellsouth.com ha...
- Mon Jul 15, 2019 11:03 am
- Forum: Suggestions / Feature Requests
- Topic: Acquire Leads tool functionality
- Replies: 4
- Views: 2730
Re: Acquire Leads tool functionality
Thanks for the suggestion! We will look into adding this to our next version 5.1 which will be released in a few weeks.
- Tue Jul 02, 2019 8:49 am
- Forum: Help / How to use AllProWebTools
- Topic: Billing Name and Address in shopping cart
- Replies: 1
- Views: 2165
Re: Billing Name and Address in shopping cart
All that is needed to verify a credit card charge is the credit card number and the billing zip code. Your shopping cart has been configured to speed up the checkout process and only ask for the information that is necessary to complete the transaction. You may consider adding a message to your webs...
- Thu Jun 27, 2019 10:49 am
- Forum: Help / How to use AllProWebTools
- Topic: Email subject line
- Replies: 2
- Views: 1709
Re: Email subject line
This happens when you use a tag like: {FULLNAME}, {FIRST}, or {LAST} to allow users name to be printed. If there is no name on file, there is nothing to be printed. What you can do in this case, is provide an alternative word like "Attention" or "Dear Customer". This will only be displayed when the ...
- Wed Jun 19, 2019 2:39 pm
- Forum: Help / How to use AllProWebTools
- Topic: Edit verbiage on review submission page
- Replies: 6
- Views: 3929
Re: Edit verbiage on review submission page
You can change the amount of the discount by going to "settings"->"website" in your console. If you clear out the percentage amount - it will no longer offer a discount.
- Wed Jun 19, 2019 2:37 pm
- Forum: Report a Bug
- Topic: Shipping Confirmation contact us link error
- Replies: 8
- Views: 3837
Re: Shipping Confirmation contact us link error
We have updated the "Forgot Password" system email template to match the other system emails.
You can learn how to edit these yourself as described at this link: https://www.allprowebtools.com/System-E ... Web-Pages/
You can learn how to edit these yourself as described at this link: https://www.allprowebtools.com/System-E ... Web-Pages/
- Mon Jun 17, 2019 9:43 am
- Forum: Report a Bug
- Topic: Please make the STATE dropdown in the Create Buyers template longer
- Replies: 7
- Views: 3954
Re: Please make the STATE dropdown in the Create Buyers template longer
Thank you for supplying that support code - it appears that you are using a custom theme that was not designed by AllProWebTools. The theme name is "BlueZenithTheme". It would appear that there is an error in the CSS file of this theme that is causing the state field issue that you are referring to....
- Thu Jun 13, 2019 7:23 am
- Forum: Report a Bug
- Topic: Timeline Error
- Replies: 5
- Views: 2381
Re: Timeline Error
You can find an explanation of this behavior in this blog: https://www.allprowebtools.com/allprowebtools-blog/
Additional refinements to the Timeline are already planned for future versions.
Additional refinements to the Timeline are already planned for future versions.
- Thu Jun 06, 2019 9:26 am
- Forum: Help / How to use AllProWebTools
- Topic: Edit verbiage on review submission page
- Replies: 6
- Views: 3929
Re: Edit verbiage on review submission page
This page offers functionality for users to input information, there is no page editor for this - although we can make some adjustments in HTML for you. This can be changed in the HTML template found at settings->administrator then edit the template called "Review Template"
- Mon Jun 03, 2019 2:27 pm
- Forum: Help / How to use AllProWebTools
- Topic: Selling My Business - How do I transfer my AllProWebTools account to a new owner?
- Replies: 2
- Views: 1706
Re: Selling My Business - How do I transfer my AllProWebTools account to a new owner?
We will also be available to train the new owner and their staff via screenshare! They can request a training anytime by following the steps in this video:
- Mon Jun 03, 2019 10:22 am
- Forum: Report a Bug
- Topic: Save and preview screen on emails
- Replies: 1
- Views: 887
Re: Save and preview screen on emails
Thanks for notifying us of this issue, this has now been addressed.
- Thu May 30, 2019 11:19 am
- Forum: Suggestions / Feature Requests
- Topic: Frictionless Recaptcha
- Replies: 5
- Views: 5124
Re: Frictionless Recaptcha
Thanks for this suggestion. We are already looking into this, but we do not yet have an ETA on this feature.
- Thu May 23, 2019 10:47 am
- Forum: Change Log / Version Plans
- Topic: AllProWebTools Version 5.2 (11-01-2019)
- Replies: 0
- Views: 7754
AllProWebTools Version 5.2 (11-01-2019)
Base Package Billing email address for AllProwebtools Monthly Billing TinyMCE upgraded HTML editor Supports Smartphone App: https://allprowebtools.com/forum/viewtopic.php?f=5&t=4160 Page Hit Analyser - choose a page to track every hit for troubleshooting new landing pages Added alert when browser n...
- Thu May 23, 2019 10:26 am
- Forum: Report a Bug
- Topic: 301s Not Working
- Replies: 5
- Views: 1817
Re: 301s Not Working
Thank you for the additional improvement suggestions! We have updated the system so that starting and ending slashes '/' will automatically be removed when you enter in the Typed URL. We used to automatically downcase all filenames years ago, but we received numerous complaints that our customers wa...
- Wed May 22, 2019 3:43 pm
- Forum: Report a Bug
- Topic: Shipping Confirmation contact us link error
- Replies: 8
- Views: 3837
Re: Shipping Confirmation contact us link error
The verbiage that you are referring to can be found by clicking on "settings" on the main menu and then click on "invoicing". From here click on the tab that says "invoice Email" scroll down and you will see the message that you can edit.
- Wed May 22, 2019 12:32 pm
- Forum: Report a Bug
- Topic: 301s Not Working
- Replies: 5
- Views: 1817
Re: 301s Not Working
Redirects should not be entered with a slash '/' at the end of the Typed URL. We have updated the system to no longer accept slashes at the end of a Typed URL. You should edit the existing redirects and remove the slash at the end of the Typed URL An ending slash on the "Redirect URL" is still accep...
- Tue May 21, 2019 10:08 am
- Forum: Report a Bug
- Topic: Our 'Expert' Client List
- Replies: 2
- Views: 1198
Re: Our 'Expert' Client List
Thanks for reporting this. This issue has now been addressed, please confirm if it is working for you now.
- Tue May 21, 2019 8:41 am
- Forum: Help / How to use AllProWebTools
- Topic: too many redirects
- Replies: 1
- Views: 1147
Re: too many redirects
This will happen if you set your homepage to hidden. You can correct this by logging into your account and choose "Website" and then "My webpages" from the main menu. Now look through the list and find the page labeled "home page" in blue. Click on the "gear" icon to be taken to the settings page. F...
- Mon May 20, 2019 1:16 pm
- Forum: Suggestions / Feature Requests
- Topic: Comment Box Label
- Replies: 6
- Views: 2623
Re: Comment Box Label
Please try it now and you can also include the question mark.
- Mon May 20, 2019 12:29 pm
- Forum: Suggestions / Feature Requests
- Topic: Comment Box Label
- Replies: 6
- Views: 2623
Re: Comment Box Label
The field size has been increased to 255 characters for this account - please verify that you can now enter more text.
We will work on the ? issue and let you know when that is available...
We will work on the ? issue and let you know when that is available...
- Mon May 20, 2019 9:48 am
- Forum: Suggestions / Feature Requests
- Topic: Comment Box Label
- Replies: 6
- Views: 2623
Re: Comment Box Label
We will be happy to look into this for you. Can you please provide the support code for the account that you are currently working on. We would like to add an experimental feature to the account you are working in for you to use.
- Mon May 20, 2019 8:47 am
- Forum: Report a Bug
- Topic: Shipping Confirmation contact us link error
- Replies: 8
- Views: 3837
Re: Shipping Confirmation contact us link error
The verbiage that is in the {ORDER DETAILS} is predetermined by the system and which items were purchased, there is currently no way to edit it. We have updated the "Email Invoice" system email template to match the other system emails. You can learn how to edit these yourself as described at this l...
- Fri May 17, 2019 10:51 am
- Forum: Help / How to use AllProWebTools
- Topic: Sign up form - field order
- Replies: 15
- Views: 11915
Re: I need help with a sign up form
[tags] leadbox order signup box order sign up box order
- Tue May 14, 2019 8:42 am
- Forum: Report a Bug
- Topic: Shipping Confirmation contact us link error
- Replies: 8
- Views: 3837
Re: Shipping Confirmation contact us link error
You can edit the appearance of your Shipping Confirmation email by choosing "marketing" and then "emails" from the main menu. Scroll through the list of emails and find the one called "[SYSTEM] - Shipping Confirmation Email"/ Click the pencil icon to edit the email and make any adjustments that you ...
- Thu May 09, 2019 1:34 pm
- Forum: Help / How to use AllProWebTools
- Topic: Video Background
- Replies: 8
- Views: 3832
Re: Video Background
I am sorry, we do not have any experience doing this with Vimeo.
- Mon May 06, 2019 2:31 pm
- Forum: Suggestions / Feature Requests
- Topic: Feedback on new website builder interface
- Replies: 4
- Views: 3209
Re: Feedback on new website builder interface
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