Search found 144 matches

by Kathlein
Fri Sep 14, 2018 1:13 pm
Forum: Help / How to use AllProWebTools
Topic: Membership Pricing - one time cost, monthly cost
Replies: 4
Views: 2346

Re: Membership Pricing - one time cost, monthly cost

The membership system is designed to work with a single recurring charge amount each month. It sounds like the pricing structure that you propose is actually a recurring membership of $199 and a one-time setup fee of $100. It is possible to do this a few different ways: 1. You could list just the $1...
by Kathlein
Tue Sep 11, 2018 6:59 pm
Forum: Help / How to use AllProWebTools
Topic: Make top menu bar NOT sticky
Replies: 4
Views: 2497

Re: Make top menu bar NOT sticky

You can preview how the Default theme looks in our Them Repository here: http://allprowebtoolsthemes.com/-allprowebtools-default

It does not appear that the menubar stays on the page when you scroll down in the Theme Repository.

Can you provide some additional information?
by Kathlein
Tue Sep 11, 2018 5:06 pm
Forum: Help / How to use AllProWebTools
Topic: Make top menu bar NOT sticky
Replies: 4
Views: 2497

Re: Make top menu bar NOT sticky

Which theme are you working with? There are a number of themes available at: http://allprowebtoolsthemes.com/ Each of these themes will have different menu bar attributes. If you want to edit the CSS, you will first want to find the DIV that you want to change and then brush up on the information on...
by Kathlein
Tue Sep 04, 2018 12:14 pm
Forum: Report a Bug
Topic: Image management not working
Replies: 7
Views: 3240

Re: Image management not working

Please email the image to us and we will take a look.
by Kathlein
Tue Sep 04, 2018 10:48 am
Forum: Report a Bug
Topic: Image management not working
Replies: 7
Views: 3240

Re: Image management not working

If you hold your mouse over the big "x" there will usually be an error message. If you can report the error message in this forum, we can help you further with this issue. Feel free to show us the problem that you are experiencing by starting a Support Screenshare. Here is a video that shows how to ...
by Kathlein
Thu Aug 30, 2018 1:08 pm
Forum: Report a Bug
Topic: Exporting Tags
Replies: 2
Views: 1461

Re: Exporting Tags

Thanks for reporting this, great catch!

Your detailed description allowed our programmers to understand the issue and correct it.

You can now download with numbers in the filename.
by Kathlein
Tue Aug 14, 2018 6:23 pm
Forum: Report a Bug
Topic: Notification Emails
Replies: 1
Views: 1302

Re: Notification Emails

The first thing that I would suggest trying would be to send a single email to yourself. Here is a video that shows how to do this: izjDj7JcIps Try doing this with several different email addresses at different providers such as @yahoo.com, @gmail.com, @comcast.net, and be sure to send one to the em...
by Kathlein
Fri Aug 10, 2018 10:05 am
Forum: Help / How to use AllProWebTools
Topic: Product review/testimonials "reject"
Replies: 1
Views: 1120

Re: Product review/testimonials "reject"

Rejecting a testimonial will move it into the "not shown" area. You will still have access to it and you can re-activate it at anytime.
by Kathlein
Sat Aug 04, 2018 6:07 pm
Forum: Help / How to use AllProWebTools
Topic: Terms & Conditions
Replies: 1
Views: 1307

Re: Terms & Conditions

Yes, you can create as many terms and conditions pages as you like as shown in this video: yG_iTsgJV6U You can link to any of these pages and provide a button at the bottom that says "I agree" - by clicking this button, the visitor will be taken to the next step in the process. In legal terms, this ...
by Kathlein
Sat Aug 04, 2018 6:01 pm
Forum: Help / How to use AllProWebTools
Topic: Multiple Contact Forms
Replies: 1
Views: 1183

Re: Multiple Contact Forms

Yes, you can create as many signup boxes as you like as shown in this video:
by Kathlein
Thu Jul 26, 2018 10:02 am
Forum: Help / How to use AllProWebTools
Topic: Redirecting?
Replies: 6
Views: 3346

Re: Redirecting?

If your product (or any webpage) is marked as "private" this will prevent the page from being seen on your website. You can set the page to "public" by moving the slide switch at the top right of your screen as shown here:
private-switch.png
private-switch.png (7.47 KiB) Viewed 3343 times
by Kathlein
Fri Jun 01, 2018 3:03 pm
Forum: Help / How to use AllProWebTools
Topic: *Extra* Contact Form Notifications
Replies: 1
Views: 1328

Re: *Extra* Contact Form Notifications

Here is how we recommend doing this: In many cases, you can create a "filter" or "rule" from your email box to send a copy of any emails to another email address. Gmail, yahoo, and outlook all have functionality like this. Here are the instructions for gmail: https://www.lifewire.com/how-to-forward-...
by Kathlein
Thu May 03, 2018 2:29 pm
Forum: Help / How to use AllProWebTools
Topic: domain name
Replies: 2
Views: 1851

Re: domain name

It is possible to change your domain name, this video will help you:

by Kathlein
Tue May 01, 2018 4:10 pm
Forum: Help / How to use AllProWebTools
Topic: Coupon Quantities, etc...
Replies: 1
Views: 1471

Re: Coupon Quantities, etc...

There are 2 possibilities for your first question: 1. You can charge the organizer of the seminar by creating an invoice in the console and taking payment via cash, check, or credit card. Once the purchase has been completed, you can generate the unique coupon code and provide it to the organizer o...
by Kathlein
Fri Apr 20, 2018 12:14 pm
Forum: Help / How to use AllProWebTools
Topic: Set Shipping Price Per product
Replies: 2
Views: 2261

Re: Set Shipping Price Per product

When applying a shipping price per product, we recommend building the shipping cost right into the cost of the product. If you have product A which you want to charge an additional $1 for shipping, you can up the product price by $1. There are also a NUMBER of shipping option variations available wh...
by Kathlein
Tue Apr 17, 2018 11:16 am
Forum: Report a Bug
Topic: Style sheet display error
Replies: 1
Views: 1522

Re: Style sheet display error

Thanks for the screenshot, it is very helpful. We were unable to replicate this issue on our end. It looks like refreshing your browser a few times might help it to pick up whatever is missing tn the CSS file.
by Kathlein
Mon Apr 16, 2018 3:01 pm
Forum: Help / How to use AllProWebTools
Topic: changing color-scheme to one page only
Replies: 1
Views: 1511

Re: changing color-scheme to one page only

What you are looking for can be accomplished by starting the page with a div like this: <div id="mainarea" style="background-color: lightblue;"> Then you can place an <h1> tag inside of that div and then set the properties of just that H1 with a css that looks like this: .mainarea h1 { ... Your css ...
by Kathlein
Mon Mar 19, 2018 8:36 am
Forum: Suggestions / Feature Requests
Topic: autosave emails when editing them
Replies: 1
Views: 1793

Re: autosave emails when editing them

Thanks so much for the suggestion! We will consider adding this to a future version.
by Kathlein
Mon Mar 12, 2018 3:48 pm
Forum: Report a Bug
Topic: Coupon code is expiring
Replies: 5
Views: 2962

Re: Coupon code is expiring

Everything appears to be configured correctly for this coupon code.

I have just created order# 31029 with the coupon code and have verified that the coupon code is still active and ready to be used again.
by Kathlein
Thu Mar 08, 2018 3:46 pm
Forum: Report a Bug
Topic: ' showing as &rsquo;
Replies: 5
Views: 3053

Re: ' showing as &rsquo;

This invoice has been correct for you and we will look into the cause for future invoices.
by Kathlein
Tue Mar 06, 2018 6:05 pm
Forum: Report a Bug
Topic: Button links don't work in when using IE & Firefox
Replies: 2
Views: 2265

Re: Button links don't work in when using IE & Firefox

We have found that your button links used the following HTML: <button class="btn btn-success" type="button"> <span class="glyphicon glyphicon-edit"></span><span style="color: #ffffff;"> <a style="color: #ffffff;" href="/Membership/"> Join Now!</a> </span></button> Apparently, this is not compatible ...
by Kathlein
Tue Mar 06, 2018 5:39 pm
Forum: Help / How to use AllProWebTools
Topic: How do we remove discount after product review?
Replies: 2
Views: 2276

Re: How do we remove discount after product review?

You can change these setting from your console. Choose "Settings"->"Website" from the main menu. You will see a box at the top right with all of the settings for "Testimonial Discounts". If you set these items to blank, it will change how the add your review screen text displays. Hope that helps you!
by Kathlein
Sun Mar 04, 2018 8:59 pm
Forum: Suggestions / Feature Requests
Topic: Additional Fields for Orders
Replies: 2
Views: 2292

Re: Additional Fields for Orders

Thanks for the suggestion! This has been updated.
by Kathlein
Tue Feb 27, 2018 1:12 pm
Forum: Help / How to use AllProWebTools
Topic: How to upload contacts via CSV
Replies: 4
Views: 3287

Re: How to upload contacts via CSV

Whenever AllProWebTools sees a duplicate email address uploaded, it will NOT create a duplicate record - it will simply apply the new tag "streamsend" to the existing record.
by Kathlein
Thu Feb 22, 2018 3:44 pm
Forum: Report a Bug
Topic: Welcome Tour Hang-Up
Replies: 2
Views: 2161

Re: Welcome Tour Hang-Up

We have been unable to reproduce the issue that you are describing on a MacBook in our office. Can you try viewing the website in fullscreen? If that does not work we would like to see your screen to assist you further. Our Support is closing in 10 minutes, but here are the instructions to contact o...
by Kathlein
Thu Feb 22, 2018 3:38 pm
Forum: Report a Bug
Topic: Welcome Tour Hang-Up
Replies: 2
Views: 2161

Re: Welcome Tour Hang-Up

Thanks for that! Your account is using our unreleased BETA version and will be subject to occasional kinks. We will look into this issue right away!
by Kathlein
Thu Feb 22, 2018 11:52 am
Forum: Help / How to use AllProWebTools
Topic: How to upload contacts via CSV
Replies: 4
Views: 3287

Re: How to upload contacts via CSV

The most straight-forward solution would be to use the leadbox system built into your AllProWebTools account along with the Coupon system to automatically email the customer with their coupon code and automatically add them to your CRM. You can even use the leadbox to enter the client into a drip em...
by Kathlein
Sat Feb 10, 2018 9:24 pm
Forum: Help / How to use AllProWebTools
Topic: Full Width Theme
Replies: 1
Views: 1756

Re: Full Width Theme

Yes, you can apply the following code to any div on the page to make an individual item stretch full width or you can apply it to the div that holds the entire page content. the code is: container-fluid You can access the div for the entire page from the Theme Editor. You can access this from the ma...
by Kathlein
Thu Feb 01, 2018 9:10 pm
Forum: Help / How to use AllProWebTools
Topic: Uploading aliases
Replies: 3
Views: 2962

Re: Uploading aliases

Yes, aliases MUST start with a capital letter "A" and can be no longer than 10 characters in length. The CSV is a single column with no header. The single column will have each of your coupon aliases - one per row.
by Kathlein
Mon Jan 29, 2018 5:56 pm
Forum: Help / How to use AllProWebTools
Topic: Large number of bounced emails
Replies: 7
Views: 4408

Re: Large number of bounced emails

If an email is marked as inactive (red circle), AllProWebTools will not try to send it again. There is nothing else that you need to do.

Active vs inactive is just a marker that you can use for internal purposes, some of our users use it to show the status of their memberships.
by Kathlein
Mon Jan 29, 2018 4:58 pm
Forum: Help / How to use AllProWebTools
Topic: Large number of bounced emails
Replies: 7
Views: 4408

Re: Large number of bounced emails

If you followed all of the instructions when connecting your new SMTP account, your "event notifications" will automatically mark all invalid emails as such in your AllProWebTools CRM. Emails marked as invalid will not be attempted (to send) on future email blasts. Here is a video that will help: _n...
by Kathlein
Thu Jan 18, 2018 4:27 pm
Forum: Help / How to use AllProWebTools
Topic: Testimonial Code
Replies: 1
Views: 2126

Re: Testimonial Code

Great question! When you go into the website editor, you will see a dropdown menu called "Widgets". You can click on this dropdown to see a complete list of all of the available shortcodes.
widget-dropdown.png
widget-dropdown.png (87.97 KiB) Viewed 2123 times
by Kathlein
Sat Jan 06, 2018 11:56 am
Forum: Help / How to use AllProWebTools
Topic: Custom Bullets for Website Copy
Replies: 4
Views: 3295

Re: Custom Bullets for Website Copy

Glad I could get you pointed in the right direction!

Enjoy!
by Kathlein
Sat Jan 06, 2018 11:39 am
Forum: Help / How to use AllProWebTools
Topic: Custom Bullets for Website Copy
Replies: 4
Views: 3295

Re: Custom Bullets for Website Copy

Your request is not officially supported within the AllProWebTools system, but you can employ advanced web development techniques to achieve your goal. Here is one resource that may help you: https://www.w3schools.com/cssref/pr_list-style-image.asp I am sure there are many other explanations that yo...
by Kathlein
Mon Jul 24, 2017 4:37 pm
Forum: Help / How to use AllProWebTools
Topic: Bootstrap Template
Replies: 5
Views: 2877

Re: Bootstrap Template

You may benefit from a free screen share with one of our representative so we can see your screen, please see the video below.

by Kathlein
Mon Jul 24, 2017 4:15 pm
Forum: Help / How to use AllProWebTools
Topic: Bootstrap Template
Replies: 5
Views: 2877

Re: Bootstrap Template

There is no limit to the rows. This video will explain bootstrap in detail for you!

https://www.youtube.com/watch?v=Lcr7NBk7E_U&t=48s

Please let me know if this video was helpful! :D
by Kathlein
Fri Jul 21, 2017 2:20 pm
Forum: Help / How to use AllProWebTools
Topic: how to add new reseller
Replies: 1
Views: 1555

Re: how to add new reseller

Great question! This process is actually very simple. 1. You can press the "Add" button (this is the plus sign next to the magnifying glass) at the top of your screen then "contact" 2. Then you may enter the information for the CRM (Such as: Name, Company, Address, Phone, ect.) 3. To convert the CRM...
by Kathlein
Thu Jul 20, 2017 1:11 pm
Forum: Help / How to use AllProWebTools
Topic: Client Portal
Replies: 1
Views: 1640

Re: Client Portal

Great news, we do offer this feature! I have found these resources that may answer your question. For more information about automated email for new user/members login please visit this URL: http://allprowebtools.com/forum/viewtopic.php?f=4&t=3637&p=7106 For more information about logging in as a cu...
by Kathlein
Thu Jul 20, 2017 10:31 am
Forum: Help / How to use AllProWebTools
Topic: Add fields to the 'Create Buyer' Template
Replies: 3
Views: 3389

Re: Add fields to the 'Create Buyer' Template

I think this information may be what you're looking for, https://www.allprowebtools.com/forum/vi ... f=1&t=3582 .
Please let me know if this helps! :D
by Kathlein
Mon Jul 17, 2017 12:13 pm
Forum: Help / How to use AllProWebTools
Topic: Variations
Replies: 3
Views: 3279

Re: Variations

I'd be happy to help! Below are instructions on how you can add additional color options to your variation product: First, you can try editing the product that is not a variation yet, then go to the Variations tab Once there, under the panel titled "Variation Options" click on the "+" button (this i...
by Kathlein
Fri Jul 14, 2017 1:23 pm
Forum: Help / How to use AllProWebTools
Topic: New Payment Option for Direct Deposit
Replies: 2
Views: 1918

Re: New Payment Option for Direct Deposit

Great suggestion but,I believe we may have something that could service your need! Please follow the steps below and let me know if this will work for you: Step 1: From your dashboard click the "settings" icon then "store" Step 2: From this page you will click the "payment methods" tab located at th...
by Kathlein
Fri Jul 14, 2017 9:43 am
Forum: Help / How to use AllProWebTools
Topic: emails are not showing spacing and line breaks
Replies: 1
Views: 1944

Re: emails are not showing spacing and line breaks

Hello, we have made a quick patch to solve your issue with the spacing and line breaks, please try it again and let me know if the change was successful.
by Kathlein
Fri Jul 14, 2017 9:15 am
Forum: Report a Bug
Topic: Issue with Pages marked 'Private'
Replies: 3
Views: 2853

Re: Issue with Pages marked 'Private'

Thank you for pointing this out! I have forwarded the information to out programmers and they will get back to you soon!
by Kathlein
Tue Jul 11, 2017 2:48 pm
Forum: Help / How to use AllProWebTools
Topic: retagging
Replies: 1
Views: 2001

Re: retagging

You have asked a great questions about the relationship between TAGS and CAMPAIGNS. There is an interesting relationship between TAGS and CAMPAIGNS. The first point to understand is that TAGS and CAMPAIGNS are not the same thing. A tag is simply a group of CRM records. A tag by itself, does not send...