Search found 174 matches
- Mon Dec 12, 2022 12:24 pm
- Forum: Help / How to use AllProWebTools
- Topic: How to Save Logos and URLs in a Transactional Email
- Replies: 4
- Views: 973
Re: How to Save Logos and URLs in a Transactional Email
Can you tell me how did you add those images to your email body?
- Mon Nov 28, 2022 5:20 am
- Forum: Help / How to use AllProWebTools
- Topic: Email limit went from 5000 to 100
- Replies: 1
- Views: 3344
Re: Email limit went from 5000 to 100
You can go to the 'Reports' > 'Email Reports' > 'Emails Sent ' to see the amount of bounces and spam complaints you've received 1.png You can learn more about the bounces here: OGFAVZYbviA Also, you can take our Email Training Course to reinstate your AllProWebTools-SMTP by go to the 'Marketing' > '...
- Mon Nov 21, 2022 5:28 am
- Forum: Help / How to use AllProWebTools
- Topic: Adding Leads to Campaigns
- Replies: 1
- Views: 637
Re: Adding Leads to Campaigns
If you added them to the same campaign, those contacts will be ignored by the system and will only receive your campaign once.
- Thu Nov 17, 2022 5:57 am
- Forum: Help / How to use AllProWebTools
- Topic: How to restart a campaign
- Replies: 7
- Views: 1346
Re: How to restart a campaign
1 - First, you can clean your email list: https://www.allprowebtools.com/EMTC9/ 2 - When it's cleaned, you can upload the email list to AllProWebTools: tdogmQVyxlI 3 - You can add your email list to marketing campaign by: a - adding them to your campaign directly by: a.1 - click on the amount of 'Pa...
- Wed Nov 16, 2022 5:40 am
- Forum: Help / How to use AllProWebTools
- Topic: How to restart a campaign
- Replies: 7
- Views: 1346
Re: How to restart a campaign
You can simply restart a campaign by flipping the switch as the screenshot shown above
- Fri Nov 11, 2022 12:38 pm
- Forum: Help / How to use AllProWebTools
- Topic: Account Suspended and Email Limit
- Replies: 3
- Views: 1046
Re: Account Suspended and Email Limit
I'm seeing that your account is active and the send limit is at 200/hour screenshot-c4242.allprowebtools-s2.com-2022.11.11-13_34_03.png You can learn more about how you can easily raise your send limit by taking this email training course: https://www.allprowebtools.com/Email-Marketing-Training-Cour...
- Fri Oct 28, 2022 5:43 am
- Forum: Help / How to use AllProWebTools
- Topic: /github.com/PHPMailer, cannot send email
- Replies: 1
- Views: 686
Re: /github.com/PHPMailer, cannot send email
I see that there's an error message saying
You can always get the new password from your Sendgrid account.
This blog will show you how: https://www.allprowebtools.com/How-to-s ... oWebTools/
You can always get the new password from your Sendgrid account.
This blog will show you how: https://www.allprowebtools.com/How-to-s ... oWebTools/
- Wed Oct 26, 2022 5:30 am
- Forum: Help / How to use AllProWebTools
- Topic: Delete old contacts inside of tag
- Replies: 1
- Views: 511
Re: Delete old contacts inside of tag
You can always upload the same list of contacts into a different tag. First, create a new tag for your new list. Then you can check the 'Tag Existing Records' check box at the 'Step 4' on the Import Contacts page screenshot-c220.allprowebtools-demo.com-2022.10.26-07_23_44.png Please do not forget to...
- Sat Oct 22, 2022 5:22 am
- Forum: Help / How to use AllProWebTools
- Topic: Clients can't see secondary payment processor
- Replies: 5
- Views: 955
Re: Clients can't see secondary payment processor
Please go to Settings -> Payment Methods and change the Primary Processor to "Square" and then toggle the switch that says "PayPal Standard".
- Wed Oct 19, 2022 8:28 am
- Forum: Help / How to use AllProWebTools
- Topic: Clients can't see secondary payment processor
- Replies: 5
- Views: 955
Re: Clients can't see secondary payment processor
You can add the secondary processor like this on your website
Please go to the 'Settings' > 'Payment Method' then you can toggle the switch for Paypal standard
Please go to the 'Settings' > 'Payment Method' then you can toggle the switch for Paypal standard
- Fri Oct 07, 2022 5:53 am
- Forum: Help / How to use AllProWebTools
- Topic: shipping rates
- Replies: 3
- Views: 763
Re: shipping rates
You can find the weight by going to the 'Store' > 'Products' then click on the edit button
- Fri Oct 07, 2022 5:52 am
- Forum: Help / How to use AllProWebTools
- Topic: index extension page?
- Replies: 2
- Views: 671
Re: index extension page?
I was unable to find any information about "index extension page"
- Thu Oct 06, 2022 5:16 am
- Forum: Help / How to use AllProWebTools
- Topic: Email Sender Name
- Replies: 1
- Views: 555
Re: Email Sender Name
You can go to the 'Settings' > 'Company Information' then you can scroll down to edit your 'Email Name'
This video will show you how to send emails from a different name or email address:
This video will show you how to send emails from a different name or email address:
- Tue Oct 04, 2022 6:04 am
- Forum: Report a Bug
- Topic: Copying Tags created THIRTY duplicates
- Replies: 3
- Views: 865
Re: Copying Tags created THIRTY duplicates
I'm seeing that there're only 42 contacts in the 'Trusted Expert Prospect' tag, not 800+
It looks like the system works correctly.
It looks like the system works correctly.
- Tue Oct 04, 2022 5:59 am
- Forum: Report a Bug
- Topic: emails sent 3 hours after the scheduled time
- Replies: 6
- Views: 2014
Re: emails sent 3 hours after the scheduled time
I've changed the timezone settings on both of your accounts from Pacific Time to Eastern Time. Please let me know if you see this happen again.
- Tue Oct 04, 2022 5:52 am
- Forum: Help / How to use AllProWebTools
- Topic: Emails are not forwarding from my Outlook to AllProWebTools
- Replies: 1
- Views: 505
Re: Emails are not forwarding from my Outlook to AllProWebTools
We have looked into your issue and have found that your configuration is correct, however, there is an error message coming from your Outlook email. You have purchased email services from Microsoft for Outlook. Your Outlook is showing this error for every message: Remote Server returned '550 5.7.520...
- Thu Sep 29, 2022 11:42 am
- Forum: Report a Bug
- Topic: Emails not being sent
- Replies: 4
- Views: 1529
Re: Emails not being sent
Hi Leo! I understand the issue that you are experiencing at the moment and we are working on addressing it as we speak.
I see that your Sendgrid password is saved on your password manager now.
Can you provide me with the verification code that texted to your phone?
I see that your Sendgrid password is saved on your password manager now.
Can you provide me with the verification code that texted to your phone?
- Wed Sep 14, 2022 5:57 am
- Forum: Help / How to use AllProWebTools
- Topic: Permanently delete a dictionary term
- Replies: 3
- Views: 723
Re: Permanently delete a dictionary term
Can you tell me which term you have just deleted so I can look into this for you?
- Wed Sep 14, 2022 5:55 am
- Forum: Help / How to use AllProWebTools
- Topic: accomodate existing campaigns with replaced sender email
- Replies: 1
- Views: 165
Re: accomodate existing campaigns with replaced sender email
Does this answer your question? :
- Wed Sep 14, 2022 5:53 am
- Forum: Help / How to use AllProWebTools
- Topic: replace sender email, accomodate same campaigns
- Replies: 1
- Views: 164
Re: replace sender email, accomodate same campaigns
If you replace the 'From Email' in company information page, the system will send out emails with the replaced sender email
- Wed Sep 14, 2022 5:53 am
- Forum: Help / How to use AllProWebTools
- Topic: email going to spam
- Replies: 1
- Views: 169
- Wed Sep 14, 2022 5:52 am
- Forum: Help / How to use AllProWebTools
- Topic: remove bounced emails
- Replies: 1
- Views: 184
Re: remove bounced emails
The system allows you to simply group all of these contacts into a tag, you can create a new tag on this page. You can go to the 'Contacts' > 'Manage Tags' 1.png If you scroll down the page, you will see the 'Tag all contacts that have bounced (invalid)' box. And then select the name of the tag you'...
- Tue Sep 13, 2022 8:32 am
- Forum: Help / How to use AllProWebTools
- Topic: How to Suspend or Deactivate a [SYSTEM] Email
- Replies: 1
- Views: 222
Re: How to Suspend or Deactivate a [SYSTEM] Email
You can copy the words you wants from the email template that is NOT system template into the one that is a [SYSTEM] email.
- Tue Sep 13, 2022 5:23 am
- Forum: Help / How to use AllProWebTools
- Topic: Download Contacts with Custom Fields
- Replies: 4
- Views: 387
Re: Download Contacts with Custom Fields
Does this help? :
- Mon Sep 12, 2022 5:36 am
- Forum: Help / How to use AllProWebTools
- Topic: Download Contacts with Custom Fields
- Replies: 4
- Views: 387
Re: Download Contacts with Custom Fields
The difference is: The file you download from the "Download Contacts" section will only provide you with the general information that shows on the CRM page. But the file you download from the "Download Contacts with Custom Fields" section will include all of the data from the Custom Fields you've cr...
- Tue Aug 30, 2022 8:15 am
- Forum: Help / How to use AllProWebTools
- Topic: Unsubscribe Button Not Working
- Replies: 1
- Views: 190
Re: Unsubscribe Button Not Working
Can you start a screen share so we can have a look into this together?
Otherwise, can you provide me with screenshots of the email after a user clicks on the unsubscribe link?
Otherwise, can you provide me with screenshots of the email after a user clicks on the unsubscribe link?
- Tue Aug 16, 2022 6:38 am
- Forum: Help / How to use AllProWebTools
- Topic: how to pull customers that have ordered within 1 year
- Replies: 5
- Views: 652
Re: how to pull customers that have ordered within 1 year
I don't know what you did wrong, can you try it again?
- Mon Aug 15, 2022 9:08 am
- Forum: Help / How to use AllProWebTools
- Topic: how to pull customers that have ordered within 1 year
- Replies: 5
- Views: 652
Re: how to pull customers that have ordered within 1 year
Hi Lola! To download the list of buyers who have placed an order within a certain timeframe, You can go to the 'Contacts' -> 'Manage Tags' to first create a tag with the name that you choose. After you have created the tag name, then you can select the date you want from the calendar tool which loca...
- Wed Aug 10, 2022 1:05 pm
- Forum: Help / How to use AllProWebTools
- Topic: Marketing Campaign Email Trigger Error
- Replies: 1
- Views: 231
Re: Marketing Campaign Email Trigger Error
Hey Matt! I'm here to help! While we were on the call together, I just found out that you can't create a remove campaign if the 'unmatched emails' is empty from the past 2 days. Since yours is a new account, this is why I advised to send an email from 1 personal email address to your AllProWebTools ...
- Tue Aug 02, 2022 10:49 am
- Forum: Help / How to use AllProWebTools
- Topic: Google Analytics
- Replies: 5
- Views: 485
Re: Google Analytics
The support team at Google would be most qualified to assist you with Google Analytics.
- Tue Aug 02, 2022 9:00 am
- Forum: Help / How to use AllProWebTools
- Topic: Google Search Console unable to read sitemap
- Replies: 5
- Views: 514
Re: Google Search Console unable to read sitemap
When I clicked on the link, I am able to see the sitemap.
Can you see the same information when you click the link?
Can you see the same information when you click the link?
- Thu Jul 21, 2022 10:35 am
- Forum: Suggestions / Feature Requests
- Topic: Moving Files from One Folder to Another
- Replies: 3
- Views: 1286
Re: Moving Files from One Folder to Another
This ability already exists. You can hold your mouse button and drag the image you want to move into different places.
Or you can use the right mouse button to "cut" or "copy" the image and then use the paste button to move them to a new location.
Or you can use the right mouse button to "cut" or "copy" the image and then use the paste button to move them to a new location.
- Wed Jul 20, 2022 6:40 am
- Forum: Report a Bug
- Topic: email address valid but showing red x
- Replies: 9
- Views: 4323
Re: email address valid but showing red x
Sometimes when you copy an email address from other places such as a document file, there can be a 'blank space' included with the email address. I am able to successfully save and edited email addresses on my end. Please try to type in the email address again manually and you can let us know if the...
- Tue Jul 19, 2022 7:35 am
- Forum: Help / How to use AllProWebTools
- Topic: Text Messaging more than 10 people
- Replies: 1
- Views: 176
Re: Text Messaging more than 10 people
Please see information we provided in this blog on how you can text many people at the same time: https://www.allprowebtools.com/Text-Mes ... Marketing/
- Mon Jul 18, 2022 9:44 am
- Forum: Help / How to use AllProWebTools
- Topic: Not sending my emails
- Replies: 1
- Views: 158
Re: Not sending my emails
From what I've seen on our screenshare, we found out that your Mailgun account has been disabled.
You can reach out to Mailgun for more information and ask for reactivation.
Please feel free to contact us back.
You can reach out to Mailgun for more information and ask for reactivation.
Please feel free to contact us back.
- Wed Jul 13, 2022 9:34 am
- Forum: Help / How to use AllProWebTools
- Topic: Using a Coupon Code on a Web Page
- Replies: 1
- Views: 168
Re: Using a Coupon Code on a Web Page
Hi! Does this answer your question? :
You can also set the limit of qty available for your event by setting the inventory amount as explained here: https://www.allprowebtools.com/Product- ... anagement/
You can also set the limit of qty available for your event by setting the inventory amount as explained here: https://www.allprowebtools.com/Product- ... anagement/
- Thu Jul 07, 2022 6:31 am
- Forum: Help / How to use AllProWebTools
- Topic: Where to Find Our Template for Invoicing
- Replies: 5
- Views: 1207
Re: Where to Find Our Template for Invoicing
The answer was given to you above by Pichamon
- Tue Jul 05, 2022 10:35 am
- Forum: Help / How to use AllProWebTools
- Topic: Can I use AllProWebTools to send from 2 domains at a time?
- Replies: 8
- Views: 1636
- Tue Jul 05, 2022 6:10 am
- Forum: Help / How to use AllProWebTools
- Topic: Marketing Campaign details
- Replies: 3
- Views: 446
Re: Marketing Campaign details
To view the name of marketing campaign for each sign-up box, you can go to the 'Contacts' then 'Sign-Up Boxes' realnoni1.png Please click on the 'Edit' button for campaign that you would like to edit realnoni2.png Now if you scroll down to see the 'Settings' box, you can see the name of the campaign...
- Thu Jun 30, 2022 5:40 am
- Forum: Help / How to use AllProWebTools
- Topic: Looking at the themes...
- Replies: 3
- Views: 331
Re: Looking at the themes...
Please go to the 'Settings' then 'Theme' and you will see the current theme you are using
- Thu Jun 30, 2022 5:37 am
- Forum: Report a Bug
- Topic: editing blog not possible on Mac
- Replies: 1
- Views: 539
Re: editing blog not possible on Mac
From the image you've attached, it looks like you are using window mode on your browser. You can try to maximize your window to fullscreen. Also you can press 'CTRL/Command and tap 0' to make sure your browser is not zoomed in. If you are editing on a small screen, you may need to press CTRL/Command...
- Wed Jun 22, 2022 2:24 pm
- Forum: Suggestions / Feature Requests
- Topic: Domain Suppression List
- Replies: 1
- Views: 974
Re: Domain Suppression List
Thank you for your suggestion Danny! This is a great list.
- Wed Jun 22, 2022 11:23 am
- Forum: Help / How to use AllProWebTools
- Topic: Correcting page links
- Replies: 6
- Views: 441
Re: Correcting page links
Yes, you're correct Debbie. Facebook shows you the admin page because you're logged in
- Tue Jun 21, 2022 10:20 am
- Forum: Help / How to use AllProWebTools
- Topic: Customer List from all time sales
- Replies: 6
- Views: 499
Re: Customer List from all time sales
You can find the following videos by doing a Google Search for "AllProWebTools delete contacts" and "AllProWebTools import contacts" You can also do a Search on YouTube for "AllProWebTools delete contacts" and "AllProWebTools import contacts" Deleting contacts by tag: gaTi0IeSR74 Importing contacts:...
- Tue Jun 21, 2022 6:09 am
- Forum: Help / How to use AllProWebTools
- Topic: Permissions for Owner
- Replies: 1
- Views: 160
Re: Permissions for Owner
Thank you for reporting this. Your permission has been reset now.
- Tue Jun 21, 2022 6:05 am
- Forum: Help / How to use AllProWebTools
- Topic: Webpages that need editing
- Replies: 3
- Views: 245
Re: Webpages that need editing
I am happy to help you. Can you please state your question in a single sentence so I can understand what you need?
- Tue Jun 21, 2022 6:03 am
- Forum: Help / How to use AllProWebTools
- Topic: Customer List from all time sales
- Replies: 6
- Views: 499
Re: Customer List from all time sales
I am happy to help you. Can you please state your question in a single sentence so I can understand what you need?
- Mon Jun 13, 2022 1:05 pm
- Forum: Help / How to use AllProWebTools
- Topic: Importing a list of new products..HOW
- Replies: 5
- Views: 362
Re: Importing a list of new products..HOW
Hey Debbie! When you open the downloaded CSV file of your products, please have a look at the second column in the file. The second column where it says 'Public 1/0' is what indicates the current products status: 1 = available products 0 = those that you didn't hold anymore You can edit the file and...
- Fri Jun 10, 2022 10:41 am
- Forum: Help / How to use AllProWebTools
- Topic: Automatically Remove People from my campaigns
- Replies: 1
- Views: 138
Re: Automatically Remove People from my campaigns
Hey Jerome! Your question was previously answered here: viewtopic.php?f=3&t=4622&hilit=remove
- Thu Jun 09, 2022 11:58 am
- Forum: Help / How to use AllProWebTools
- Topic: Exporting Product List
- Replies: 1
- Views: 150
Re: Exporting Product List
You can go to the 'Store' > 'Products' 4.png then click on the 'Edit Products' button 5.png You can toggle the switch to be 'Private' and do not forget to click 'Save' 6.png This way, you will still have them in your inventory but they're not going to be available in search engines. You can try to d...