Search found 117 matches

by NoahBaldwin
Mon Apr 06, 2020 11:18 am
Forum: Help / How to use AllProWebTools
Topic: What fonts are used in the website?
Replies: 1
Views: 1177

Re: What fonts are used in the website?

If you need to know the font on any area of the website, you can right click on the text and click "Inspect Element". Then, scroll down the "styles" list on the right and you will see the font listed typically under the "body" class. This is set by the theme that you're using. If you'd like to chang...
by NoahBaldwin
Thu Apr 02, 2020 2:37 pm
Forum: Report a Bug
Topic: Sales Pipeline bug
Replies: 1
Views: 1200

Re: Sales Pipeline bug

Thanks for bringing this to our attention! We have confirmed this issue is only occurring in the latest version of Safari and will likely be fixed with the next Safari update. In the meantime, please use Google Chrome to sort the table by the "Next Call Date" column.
by NoahBaldwin
Mon Mar 30, 2020 9:53 am
Forum: Help / How to use AllProWebTools
Topic: Update system email send from address
Replies: 4
Views: 2396

Re: Update system email send from address

From your dashboard, go to Marketing->Emails. Edit the system email you'd like to change. Then, click "Advanced Settings" and change the "Send Email as" to the updated value. This is an override field so anything in this input will override the normal "From" email address. Screenshot from 2020-03-30...
by NoahBaldwin
Thu Mar 12, 2020 3:26 pm
Forum: Suggestions / Feature Requests
Topic: "Add These Tags to Campaign" area
Replies: 7
Views: 5471

Re: "Add These Tags to Campaign" area

We can assist you with removing a batch of leads from a campaign. Just contact Support and provide the support code and campaign ID number.
by NoahBaldwin
Wed Mar 04, 2020 12:16 pm
Forum: Help / How to use AllProWebTools
Topic: Facebook Integration Reset
Replies: 1
Views: 1299

Re: Facebook Integration Reset

1. Navigate to the Facebook Integration page (Settings->Integrations)
2. There is a box titled "Facebook Pages Linked"
3. Delete the linked page by clicking the trash icon in this box.
4. Re-link the page from another account
by NoahBaldwin
Fri Feb 28, 2020 4:02 pm
Forum: Report a Bug
Topic: Issue with leadbox integrated into WordPress
Replies: 4
Views: 3145

Re: Issue with leadbox integrated into WordPress

Thanks for pointing this out! This has been addressed. Can you confirm that it works now?
by NoahBaldwin
Fri Feb 28, 2020 10:36 am
Forum: Report a Bug
Topic: leadbox codes are being covered up
Replies: 3
Views: 2463

Re: leadbox codes are being covered up

Thank you for bringing this to our attention! This has been addressed. Can you confirm that it works in your browser now?
by NoahBaldwin
Fri Feb 28, 2020 10:20 am
Forum: Help / How to use AllProWebTools
Topic: button
Replies: 1
Views: 1497

Re: button

The website bootstrap editor has been changed in version 5.2. In version 5.2, you can add bootstrap elements by clicking the "Maximize" button on the TinyMCE editor. Then, on the left menubar, click the "Add" tab and select "Button". In version 5.3, clicking inside the TinyMCE area opens this menuba...
by NoahBaldwin
Thu Feb 27, 2020 3:48 pm
Forum: Report a Bug
Topic: double tagging
Replies: 2
Views: 2155

Re: double tagging

Thanks for reporting this. This issue has been addressed in version 5.3. You can upgrade to 5.3 at any time by contacting support chat.
by NoahBaldwin
Thu Feb 27, 2020 3:27 pm
Forum: Suggestions / Feature Requests
Topic: "Add These Tags to Campaign" area
Replies: 7
Views: 5471

Re: "Add These Tags to Campaign" area

Verbiage has been changed to: "Add All Contacts In Tag To Campaign". You will see this in version 5.3.
by NoahBaldwin
Tue Feb 25, 2020 1:43 pm
Forum: Help / How to use AllProWebTools
Topic: Subscribe to this Order
Replies: 1
Views: 1478

Re: Subscribe to this Order

From your Dashboard, go to Settings->Store. Click the "Recurring Product Options" tab at the top of the page. Enabling the checkbox called "Autoship Checkbox" will remove this option.
by NoahBaldwin
Mon Feb 17, 2020 5:30 pm
Forum: Suggestions / Feature Requests
Topic: Default account manager
Replies: 2
Views: 2943

Re: Default account manager

Thank you for the suggestion! This has been added to the newest version of AllProWebTools - version 5.3. To use this feature, click Settings->Users. Select the user to become the default account manager. Choose the "Settings" tab and toggle the "Default Account Manager" switch to the "On" position. ...
by NoahBaldwin
Tue Jan 28, 2020 8:56 am
Forum: Help / How to use AllProWebTools
Topic: Change Labels / Placeholder text in forms
Replies: 4
Views: 2262

Re: Change Labels / Placeholder text in forms

Code: Select all

.Name label:after {
    visibility: visible;
    content: 'Example';
    display: block;
}
.Name label {
    visibility: hidden;
}
by NoahBaldwin
Mon Jan 27, 2020 2:49 pm
Forum: Help / How to use AllProWebTools
Topic: Change Labels / Placeholder text in forms
Replies: 4
Views: 2262

Re: Change Labels / Placeholder text in forms

Your question previously was answered here: viewtopic.php?f=1&t=4075&p=8736&hilit=visibility#p8736

The method in this case would be identical, you simply need to change the class name that is being referenced.
by NoahBaldwin
Thu Jan 23, 2020 3:13 pm
Forum: Help / How to use AllProWebTools
Topic: Open Image in Lightbox
Replies: 2
Views: 1699

Re: Open Image in Lightbox

This is possible! Here's a link to a demo of this: https://demo.allprowebtools.com/Lightbox-Example/ Here's the code on the demo. You can also view the code in the HTML editor of the demo. Here's the link for that: http://c220.allprowebtools-demo.com/console5.2/webpage-editor.php?id=40 <p><a class="...
by NoahBaldwin
Thu Jan 23, 2020 12:12 pm
Forum: Help / How to use AllProWebTools
Topic: I cannot remove labels on a form
Replies: 2
Views: 1572

Re: I cannot remove labels on a form

This issue has been addressed - we appreciate your bringing this to our attention!

There was a space character at the end of your message that was causing a problem - there was nothing wrong with using exclamation points.

We have adjusted the system to remove spaces at the end of messages.
by NoahBaldwin
Mon Jan 20, 2020 1:25 pm
Forum: Help / How to use AllProWebTools
Topic: Sign up form - field order
Replies: 15
Views: 11788

Re: Sign up form - field order

This is one of the many items that is on our list to release improvement to. You can keep up with all of our new versions and features currently being worked on here: https://www.allprowebtools.com/forum/viewforum.php?f=5
by NoahBaldwin
Thu Jan 16, 2020 11:55 am
Forum: Suggestions / Feature Requests
Topic: Blog image resizing to outer divs
Replies: 2
Views: 2031

Re: Blog image resizing to outer divs

Here's another solution: In your AllProWebTools account, navigate to: Settings->Administrator->Blog Template(Inside Theme Editor). Put a div around your blog content with a class on that div. In your stylesheet, you can add styles to force all images inside that div to the exact width and height you...
by NoahBaldwin
Mon Dec 30, 2019 2:12 pm
Forum: Suggestions / Feature Requests
Topic: Exporting all contact data
Replies: 1
Views: 1387

Re: Exporting all contact data

We will look into this for you and let you know in a few days!
by NoahBaldwin
Thu Dec 19, 2019 10:37 am
Forum: Suggestions / Feature Requests
Topic: Blog image resizing to outer divs
Replies: 2
Views: 2031

Re: Blog image resizing to outer divs

Thanks for this suggestion. This creates an issue when using small images. It will cause the images to become distorted once they are blown up to 100% width and height. The recommended way to solve this is to edit the photo to the proper size before uploading it to your website. Alternatively, you c...
by NoahBaldwin
Thu Oct 10, 2019 3:32 pm
Forum: Report a Bug
Topic: Contact Custom Fields - Date Won't Clear Out
Replies: 5
Views: 3836

Re: Contact Custom Fields - Date Won't Clear Out

Thank you for bringing this to our attention! This has been addressed. Can you verify that scrolling does no longer affects the date fields? Note: You may need to clear your browser's cache for the change to take effect.
by NoahBaldwin
Thu Oct 10, 2019 3:14 pm
Forum: Suggestions / Feature Requests
Topic: Removing specific author / author from blog posts
Replies: 1
Views: 1441

Re: Removing specific author / author from blog posts

Hello! You can remove author sections from all blog posts using CSS. First, to remove the author section from the blog post itself, use the following CSS and class name: .authorship.well { display: none; } In order to remove the blog author from the collection of blog posts, use the following CSS an...
by NoahBaldwin
Thu Oct 03, 2019 1:50 pm
Forum: Help / How to use AllProWebTools
Topic: View Date that someone joined a campaign
Replies: 22
Views: 8537

Re: View Date that someone joined a campaign

Hi Alex, We've made an update to the report page. Please search for the marketing campaign again, ensure your date range is correct and you should see results. This feature will be publicly available from the menubar in version 5.2. You can read more about version 5.2 here: https://allprowebtools.co...
by NoahBaldwin
Wed Sep 18, 2019 12:06 pm
Forum: Report a Bug
Topic: Lead Notifications
Replies: 1
Views: 1242

Re: Lead Notifications

Hello, I'm trying to replicate this scenario. Could you please provide some more information so I can accurately test this? Did you set the notifications through a marketing campaign for the sign-up box? When you say "someone fills out their buyer profile when paying an invoice" are you referring to...
by NoahBaldwin
Wed Sep 11, 2019 10:25 am
Forum: Report a Bug
Topic: Can't change font, copy/paste ruins paragraph spacing, and I can't make single apostrophes
Replies: 9
Views: 3917

Re: Can't change font, copy/paste ruins paragraph spacing, and I can't make single apostrophes

You can change the number in the stylesheet to make it look exactly how you'd like. If you 'd like more spacing, try p {margin: 10px;}. You can change the number to whatever suits your need, just leave the "px" after the number. When you find the number that works for you, just save it in your style...
by NoahBaldwin
Wed Sep 11, 2019 9:16 am
Forum: Suggestions / Feature Requests
Topic: Blog Post Widget Request
Replies: 1
Views: 1394

Re: Blog Post Widget Request

Hello, You can use the widget "Horizontal Recent Blog Posts" in the dropdown field in order to achieve this. Here's the shortcode: #|-Horizontal Recent Blog Posts|1|200-|# The "1" can be replaced with the number of blog posts that you'd like to display. The number "200" can be replaced with the heig...
by NoahBaldwin
Fri Sep 06, 2019 2:48 pm
Forum: Report a Bug
Topic: Random Blog Post widget not displaying
Replies: 1
Views: 1208

Re: Random Blog Post widget not displaying

Thanks for bringing this to our attention! This has been addressed. Can you verify that it now works for you?
by NoahBaldwin
Fri Sep 06, 2019 9:27 am
Forum: Report a Bug
Topic: Can't change font, copy/paste ruins paragraph spacing, and I can't make single apostrophes
Replies: 9
Views: 3917

Re: Can't change font, copy/paste ruins paragraph spacing, and I can't make single apostrophes

Yes, this can be done! Here's how to accomplish this: 1. Navigate to your stylesheet: Settings->Administrator->Stylesheet 2. Add the following CSS: p {margin: 0;} 3. Save the file and reload your webpage. Note: If you do not see the change on the page, you may need to turn caching off. (Settings->DN...
by NoahBaldwin
Fri Aug 30, 2019 1:12 pm
Forum: Report a Bug
Topic: Can't change font, copy/paste ruins paragraph spacing, and I can't make single apostrophes
Replies: 9
Views: 3917

Re: Can't change font, copy/paste ruins paragraph spacing, and I can't make single apostrophes

Thanks so much for testing out that link. The link provided was to a 3rd party company not related to AllProWebTools. We have discovered that the world of technology has decided on some "standards" when it comes to text editing. These standards seem to be ubiquitous across most software and result i...
by NoahBaldwin
Wed Aug 28, 2019 2:47 pm
Forum: Report a Bug
Topic: Can't change font, copy/paste ruins paragraph spacing, and I can't make single apostrophes
Replies: 9
Views: 3917

Re: Can't change font, copy/paste ruins paragraph spacing, and I can't make single apostrophes

Thanks for the detailed information. Can you please try the copy/paste in this editor: https://www.tiny.cloud/docs/demo/full-featured/ and let me know the results? Is this editor keeping the spacing the way you'd like?
by NoahBaldwin
Wed Aug 28, 2019 1:01 pm
Forum: Help / How to use AllProWebTools
Topic: View Date that someone joined a campaign
Replies: 22
Views: 8537

Re: View Date that someone joined a campaign

It would be best if you would start a Support Screenshare with our level 2 support to assist you with this further. Here's a video that will show you how to start a support screen share:

by NoahBaldwin
Wed Aug 28, 2019 12:42 pm
Forum: Report a Bug
Topic: Can't change font, copy/paste ruins paragraph spacing, and I can't make single apostrophes
Replies: 9
Views: 3917

Re: Can't change font, copy/paste ruins paragraph spacing, and I can't make single apostrophes

Hello, Thank you for bringing these to our attention! These issues have been addressed. Please try editing webpage again and let us know how it goes! If you encounter any of these issues still, you may need to clear your browser's cache. Feel free to start a screen share - we'd be more than happy to...
by NoahBaldwin
Wed Aug 28, 2019 10:19 am
Forum: Help / How to use AllProWebTools
Topic: View Date that someone joined a campaign
Replies: 22
Views: 8537

Re: View Date that someone joined a campaign

Thank you for bringing this to our attention. This has been addressed.
by NoahBaldwin
Tue Aug 27, 2019 2:50 pm
Forum: Report a Bug
Topic: AE missing from state drop down menu
Replies: 1
Views: 1216

Re: AE missing from state drop down menu

Thank you for bringing this to our attention! We've added Armed Forces codes to our dropdown. Please let us know how it works out.
by NoahBaldwin
Mon Aug 26, 2019 1:48 pm
Forum: Help / How to use AllProWebTools
Topic: View Date that someone joined a campaign
Replies: 22
Views: 8537

Re: View Date that someone joined a campaign

Please refer to the instructions in the blue box at the top of the webpage.
by NoahBaldwin
Mon Aug 26, 2019 10:28 am
Forum: Help / How to use AllProWebTools
Topic: View Date that someone joined a campaign
Replies: 22
Views: 8537

Re: View Date that someone joined a campaign

This account has also been upgraded. Please continue to use this page and record your findings. We would like to hear more suggestions after you've had a chance to use it for a few days. We will keep these requests in mind throughout the development of version 5.2.
by NoahBaldwin
Mon Aug 26, 2019 9:25 am
Forum: Help / How to use AllProWebTools
Topic: View Date that someone joined a campaign
Replies: 22
Views: 8537

Re: View Date that someone joined a campaign

Both of these accounts have been upgraded. Please try to access this page again.
by NoahBaldwin
Fri Aug 23, 2019 3:48 pm
Forum: Help / How to use AllProWebTools
Topic: View Date that someone joined a campaign
Replies: 22
Views: 8537

Re: View Date that someone joined a campaign

Hi Alex!

You can access a report page for this by adding the following path to your URL from your AllProWebTools account: console5.1/report-marketing-campaigns.php. Example: 1234.allprowebtools.com/console5.1/report-marketing-campaigns.php. This will be accessible from the menubar in version 5.2.
by NoahBaldwin
Thu May 16, 2019 8:19 am
Forum: Report a Bug
Topic: Products not hiding correctly
Replies: 2
Views: 1472

Re: Products not hiding correctly

Thank you for bringing this to our attention. This has been addressed. Can you verify?
by NoahBaldwin
Fri May 10, 2019 3:24 pm
Forum: Report a Bug
Topic: Shipping address change not saving/accepting
Replies: 2
Views: 1428

Re: Shipping address change not saving/accepting

Hello,

Thank you for bringing this to our attention. This issue has been addressed. Can you verify that it works on your side?
by NoahBaldwin
Thu May 09, 2019 9:15 am
Forum: Help / How to use AllProWebTools
Topic: Video Background
Replies: 8
Views: 3746

Re: Video Background

The plugin used in this code is specific to YouTube. It will not work with videos from other sources. You could publish the video privately on YouTube and swap the link into this code.
by NoahBaldwin
Wed May 08, 2019 3:19 pm
Forum: Help / How to use AllProWebTools
Topic: Video Background
Replies: 8
Views: 3746

Re: Video Background

You will need to change the video link at "videoURL" Copy and paste this code into the WYSIWYG (TinyMCE) editor in the html code section. You may need to change CSS/text for your site but all of the code is listed below: <style> .video-section { background: rgba(71, 71, 71, 0.59) url(/content/upload...
by NoahBaldwin
Fri May 03, 2019 9:17 am
Forum: Suggestions / Feature Requests
Topic: Feedback on new website builder interface
Replies: 4
Views: 3142

Re: Feedback on new website builder interface

Thanks so much for the feedback! You are using the very first version of the new website builder, there are many new improvements to come! You can now access all of the SEO information along with other settings from the "settings" button which appears as a gear icon on the page that lists all of you...
by NoahBaldwin
Thu Apr 25, 2019 11:43 am
Forum: Report a Bug
Topic: Notes not saving
Replies: 2
Views: 1492

Re: Notes not saving

Thank you for reporting this! We have never offered the ability to save notes when logged in as a provider. Only users within the specific install will be able to save notes. I have tested this in version 4.63 to verify. If your client logs into their own account, they will be able to save notes. Ad...
by NoahBaldwin
Fri Apr 12, 2019 11:07 am
Forum: Report a Bug
Topic: Dynamic Message errors
Replies: 13
Views: 5151

Re: Dynamic Message errors

Please let us know if you run into this issue while trying to create a dynamic message that you would like to use. If you do run into this, please send a screenshot/video with the exact name that you are trying to use.
by NoahBaldwin
Wed Apr 10, 2019 12:25 pm
Forum: Report a Bug
Topic: Dynamic Message errors
Replies: 13
Views: 5151

Re: Dynamic Message errors

The Dynamic Message box is designed to only allow alphanumeric characters with standard punctuation. It will accept A-z, a-z, 0-9, spaces, tabs, ?, !, -, and '.
by NoahBaldwin
Fri Apr 05, 2019 2:24 pm
Forum: Report a Bug
Topic: Names of Campaigns very hard to see and read
Replies: 2
Views: 1271

Re: Names of Campaigns very hard to see and read

Thank you for bringing this to our attention. This has been addressed. Can you confirm that it is working on your end?
by NoahBaldwin
Fri Mar 22, 2019 1:43 pm
Forum: Suggestions / Feature Requests
Topic: Changing font for signature
Replies: 1
Views: 1921

Re: Changing font for signature

That would be awesome! We'll make note of this feature for implementation in a future version.
by NoahBaldwin
Fri Mar 22, 2019 1:42 pm
Forum: Suggestions / Feature Requests
Topic: Schedule an email to an individual contact
Replies: 3
Views: 4060

Re: Schedule an email to an individual contact

Thanks for that suggestion! We'll look into implementing that in a future version.
by NoahBaldwin
Mon Mar 18, 2019 2:31 pm
Forum: Suggestions / Feature Requests
Topic: Display Inventory amount on Product Page
Replies: 4
Views: 2228

Re: Display Inventory amount on Product Page

Great suggestion! This feature is available in AllProWebTools version 5.0. From the dashboard, click Settings -> Store in the menubar. Under the 'Product Configuration' tab, there is an input box labeled "Show quantity remaining on product page" in the 'Products' box. This allows you to set a messag...