Hello,
I intended to return an order rather than void it. How do I go back and fix this so I can return this order? See attached screenshot. Thank you.
Needed to Return an Order Instead of Void an Order
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- Joined: Fri Sep 15, 2017 6:33 pm
- Website: www.brcdenver.com
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- AllPro Provider
- Website: www.allprowebtools.com
Re: Needed to Return an Order Instead of Void an Order
You can simply click on the 'Options' button
and then you can select 'Return Order'
- AllPro Provider
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- Website: www.brcdenver.com
Re: Needed to Return an Order Instead of Void an Order
The system will not allow me to change any options. I need to refund this order (return order). Since I voided the order, the system will not allow me to make any changes.
Attached is the screenshot. How do I reverse this? Thank you.
Attached is the screenshot. How do I reverse this? Thank you.
- Attachments
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- AllPro Provider
- Website: www.allprowebtools.com
Re: Needed to Return an Order Instead of Void an Order
I understand. Please pay for the order again in order to mark it as 'paid in full' and you can try to return the order.
Next, you can edit the quantity of products you'd like to return (1). Do not forget to provide the reason for returning (2) as well.
You can click on the 'Submit' button when you're done. - AllPro Provider