Page 1 of 1

Email Bounce Report

Posted: Mon Feb 22, 2016 10:25 am
by Gchild1730
How can you download or lookup a "bounced" list from emails you send? Also - I had a client that downloaded the "bounced" list off of AllPro and it showed that none bounced. When she goes to her Mandrill account it showed that 9.5% bounced. How can we get an accurate reading from AllPro?

Re: Email Bounce Report

Posted: Mon Feb 22, 2016 2:10 pm
by JohnB
To view reports on bounce rates you will have to check in Mailgun or Mandrill (whatever you set up as your mail sending service) since there are no bounce reports in your AllProWebTools console.

Hopefully this clarifies things, let me know if you need more help!

Re: Email Bounce Report

Posted: Tue Feb 23, 2016 11:34 am
by Gchild1730
AllPro team (Kyle, Shantel and Dave) come down to my office in Denver to do a training and informed my clients that you can go in and pull a report in AllPro.

Re: Email Bounce Report

Posted: Tue Feb 23, 2016 2:15 pm
by Dave
My apologies Grace,

I think in responding to your question, I was referring to the "unsubscribes" not "bounces" as you had asked. It is true that AllProWebTools does not give you a report on bounces, and that you can get this from your SMTP Provider.

It is a great idea though, so I have asked programming to add this feature in our next AllProWebTools version 4.4. http://www.allprowebtools.com/forum/vie ... 049&p=4566