Removing stored credit card?

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Lfrailey173
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Joined: Thu Oct 23, 2014 4:16 pm
Website: www.realnoni.com

Removing stored credit card?

Postby Lfrailey173 » Thu Sep 06, 2018 4:18 pm

Aloha!

Customer 20241 has requested his credit card not be stored on his profile. Does just hitting the red trashcan remove it entirely? I think last time a customer requested this the support team had to do something on the back end in authorize.net? thanks!
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Dave
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Re: Removing stored credit card?

Postby Dave » Thu Sep 06, 2018 6:11 pm

Yes, just click that button and it should be cleared.

Reply back in the forum here and we will verify that it worked correctly for you.
Lfrailey173
Posts: 184
Joined: Thu Oct 23, 2014 4:16 pm
Website: www.realnoni.com

Re: Removing stored credit card?

Postby Lfrailey173 » Fri Sep 07, 2018 12:33 pm

just deleted card on buyer profile 20241....if you can please confirm it's completely removed :)
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Dave
Support Team
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Joined: Wed May 11, 2011 10:30 am
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Re: Removing stored credit card?

Postby Dave » Fri Sep 07, 2018 12:42 pm

I have verified that the card on file was removed. Here is how I did it:

1. log into your Authorize.net account.
2. Click on Customer Information Manager (on the left had menu)
3. Drop down the select box and choose "Customer ID" then type in the Customer ID (the "Buyer ID" in AllProWebTools) (as you stated here it is 20241)
4. You will see the result show up and you can click on the blue profile id.
5. The next screen will have a section that says "Payment Profiles". If you see "This Customer Profile does not have any associated Payment Profiles."
Lfrailey173
Posts: 184
Joined: Thu Oct 23, 2014 4:16 pm
Website: www.realnoni.com

Re: Removing stored credit card?

Postby Lfrailey173 » Fri Sep 07, 2018 2:32 pm

awesome good to know how to check in the future. thanks!

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