PayPal double charge

[Lfrailey173]

Aloha!
Order #48160 has two PayPal card payments that processed through. Should I click the void button on the order screen next to one of the charges? Or should I log in to our PayPal account directly and refund one of the charges?

[Dave]

Great question. Since both payments are showing in AllProWebTools and causing the amount paid to be double - you should void from inside AllProWebTools.

[Lfrailey173]

Ok super thank you!