I have created an email for this account in APWT,
the SMTP settings are verified, same with the DNS.
The domain is also already set up under their APWT account so all DNS records are accessible.
I even added an MX record listed on https://www.allprowebtools.com/AllProWebTools-Email/ since it wasn't already added upon creating an verifying an APWT email account.
The webmail link to login to their email though is not working, I get the error "webmail.toddsoutdoorservice.com’s server IP address could not be found."
http://webmail.toddsoutdoorservice.com/
Is there anything I forgot to do on my end when creating an APWT email that may have caused this issue?
The support code for the account is 3913-0 and they are on version 5.4
Webmail link not working
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- AllPro Expert
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- meble kuchenne Mikołów Knurów Czechowice-Dziedzice
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- Dave
- Support Team
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Re: Webmail link not working
Just add a DNS record as follows:
CNAME webmail points to toddsoutdoorservice.com
CNAME webmail points to toddsoutdoorservice.com
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- AllPro Expert
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Re: Webmail link not working
I added the record listed in your reply, however I get this error and it won't add:
9207: Failed to parse request body, content-type must be application/json
- Dave
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Re: Webmail link not working
This lookup tool indicates that there is no DNS record CNAME "webmail": https://mxtoolbox.com/SuperTool.aspx?ac ... tworktools
Perhaps you did not hit the "save" button?
Perhaps you did not hit the "save" button?
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- AllPro Expert
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Re: Webmail link not working
The record does not show up due to the error I reported, the error that will not let me "Add" the record to the DNS records in APWT.
9207: Failed to parse request body, content-type must be application/json,
- NoahBaldwin
- Support Team
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Re: Webmail link not working
Thanks for bringing this to our attention! This has been addressed - please try again.
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- AllPro Expert
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Re: Webmail link not working
Yes I received confirmation earlier directly about the link working, it's working now,
thank you for the update
thank you for the update