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Accidental Update of Signed Contract

Posted: Mon Apr 12, 2021 10:39 am
by Scott3487
I accidentally made large updates to an already signed and enforced contract thinking I was on a generic "template" contract. Is there any way to revert my changes back to before my last set of changes and when signed, even though I hit save?

Re: Accidental Update of Signed Contract

Posted: Mon Apr 12, 2021 2:05 pm
by Dave
Signed contracts are designed to be immutable. Once they are signed, a copy is stored and can be reviewed as it appeared when signed, regardless of how the template has been changed.

Contact Support for assistance restoring your template from a previously signed version. Be prepared with the Customer # and template id prior to your Support call.

Re: Accidental Update of Signed Contract

Posted: Mon Apr 12, 2021 2:41 pm
by Scott3487
Got it thank you!