Hello,
When I look at the Tags in the Import/Export tab, the numbers are different than the numbers for the tags when I sent an email. For example, look at the two different numbers for "Newsletters" tag in each section. There is a disparity with the numbers. Can you explain this? I have attached 2 screenshots.
Import/Export Tags and Tags When Sending EMails
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- Posts: 182
- meble kuchenne Mikołów Knurów Czechowice-Dziedzice
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Import/Export Tags and Tags When Sending EMails
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- Import/Export Newsletters Tag Shows 2,302
- Screenshot (243).png (153.36 KiB) Viewed 568 times
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- EMail Newsletters Tag Shows 3,745
- Screenshot (242).png (146.43 KiB) Viewed 568 times
- Dave
- Support Team
- Posts: 1222
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Re: Import/Export Tags and Tags When Sending EMails
When you send emails, the number indicates valid and active email addresses that will receive your email. This will not include those who have unsubscribed, reported your emails as spam, or have invalid email addresses.
When you export a tag, you will see a number of the total records in that tag. This number will be higher as it will include those who have unsubscribed, reported your emails as spam, or have invalid email addresses.
When you export a tag, you will see a number of the total records in that tag. This number will be higher as it will include those who have unsubscribed, reported your emails as spam, or have invalid email addresses.