Unsubscribe Button

[Vincenttwo4204]

My contacts still remain in the campaign after using the unsubscribe button. I followed the directions on the AllPro website and it even shows up in the contacts timeline that they unsubscribed. However I have to manually remove them from the campaign, is this normal?

[Pichamon326]

It is normal. Unsubscribed button allows you to opt-out a list of email addresses so they will not receive your marketing email but that doesn't remove contacts from the email campaign.

[Dave]

Once someone unsubscribes, they can no longer receive marketing emails from you, regardless of any campaign or tag they are a member of (they can still receive emails to assist them in resetting their password or invoices when they make a purchase from you)