Member - Now shows they are a lifetime member

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Ssechrist2865
Posts: 182
meble kuchenne Mikołów Knurów Czechowice-Dziedzice
Joined: Fri Sep 15, 2017 6:33 pm
Website: www.brcdenver.com

Member - Now shows they are a lifetime member

Post by Ssechrist2865 »

Hello,

We gave a discount for two members to join our organization as new members. It shows their memberships will not renew and they are considered Lifetime members. How do we change this so that they do receive yearly renewal notices? When I go to Reports - Sales - Memberships, they are showing are lifetime members and it shows their memberships will not be renewed. See below:

2021 Builder Membership Discount for New Builders Attending Builder Breakfast Montano Homes Rob and Sarah Montano $ 195.00 1 Lifetime Does not recur
Active

2021 Builder Membership Discount for New Builders Attending Builder Breakfast Apex Real Estate Solutions Austin Peterson $ 195.00 1 Lifetime Does not recur
Active

Thank you for any help you can provide.
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Tommie326
AllPro Provider
AllPro Provider
Posts: 89
Joined: Thu Jan 09, 2020 1:17 pm
Website: www.allprowebtools.com

Re: Member - Now shows they are a lifetime member

Post by Tommie326 »

The membership "2021 Builder Membership Discount for New Builders Attending Builder Breakfast" is set to "Do Not Recur."

You can change the setting for that membership to recur by going to Store then Product and Clicking on "2021 Builder Membership Discount for New Builders Attending Builder Breakfast." On the product page you will see under the Sale Price the option to set the membership to recur.

Once you've updated the recurrence of the membership, the two customers can purchase the membership again at the time of the renewal. This will update their memberships to automatically renew at the time you've set moving forward.
Ssechrist2865
Posts: 182
Joined: Fri Sep 15, 2017 6:33 pm
Website: www.brcdenver.com

Re: Member - Now shows they are a lifetime member

Post by Ssechrist2865 »

This is a simple fix. Thank you.
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