Hello,
We gave a discount for two members to join our organization as new members. It shows their memberships will not renew and they are considered Lifetime members. How do we change this so that they do receive yearly renewal notices? When I go to Reports - Sales - Memberships, they are showing are lifetime members and it shows their memberships will not be renewed. See below:
2021 Builder Membership Discount for New Builders Attending Builder Breakfast Montano Homes Rob and Sarah Montano $ 195.00 1 Lifetime Does not recur
Active
2021 Builder Membership Discount for New Builders Attending Builder Breakfast Apex Real Estate Solutions Austin Peterson $ 195.00 1 Lifetime Does not recur
Active
Thank you for any help you can provide.
Member - Now shows they are a lifetime member
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- Posts: 182
- meble kuchenne Mikołów Knurów Czechowice-Dziedzice
- Joined: Fri Sep 15, 2017 6:33 pm
- Website: www.brcdenver.com
- Tommie326
- AllPro Provider
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- Joined: Thu Jan 09, 2020 1:17 pm
- Website: www.allprowebtools.com
Re: Member - Now shows they are a lifetime member
The membership "2021 Builder Membership Discount for New Builders Attending Builder Breakfast" is set to "Do Not Recur."
You can change the setting for that membership to recur by going to Store then Product and Clicking on "2021 Builder Membership Discount for New Builders Attending Builder Breakfast." On the product page you will see under the Sale Price the option to set the membership to recur.
Once you've updated the recurrence of the membership, the two customers can purchase the membership again at the time of the renewal. This will update their memberships to automatically renew at the time you've set moving forward.
You can change the setting for that membership to recur by going to Store then Product and Clicking on "2021 Builder Membership Discount for New Builders Attending Builder Breakfast." On the product page you will see under the Sale Price the option to set the membership to recur.
Once you've updated the recurrence of the membership, the two customers can purchase the membership again at the time of the renewal. This will update their memberships to automatically renew at the time you've set moving forward.
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- Posts: 182
- Joined: Fri Sep 15, 2017 6:33 pm
- Website: www.brcdenver.com
Re: Member - Now shows they are a lifetime member
This is a simple fix. Thank you.