Over the limit? Part

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Vincenttwo4204
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Over the limit? Part

Post by Vincenttwo4204 »

Screen Shot 2021-11-16 at 1.50.14 AM.png
Screen Shot 2021-11-16 at 1.50.14 AM.png (1.38 MiB) Viewed 574 times
Can I get an answer on this? Same issue as before, screenshot included.

I've tried texting the help line for AllProWebTools, no answer and no help. I really need to get this resolved. Thank you
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Chopper326
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Re: Over the limit? Part

Post by Chopper326 »

This image is showing that the current number of contacts in the campaign is: 4,886 (you can see it in the green bar on top of name list)
It goes on to explain that you can still add an additional: 5,114 contacts to the campaign.

4886 + 5114 = 10,000

The message is also providing the information that your current send limit is: 10,000

The tag named "Hot General for Recruiters" is indicating that there are 5,575 contacts in the tag.

4886 + 5575 = 10,461

You cannot add this tag to the campaign because it would put you over the current send limit of 10,000
Vincenttwo4204
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Website: www.interfusestaffing.net

Re: Over the limit? Part

Post by Vincenttwo4204 »

Okay but the issue is that I am only adding 689 contacts to the campaign. 4886 of the 5,575 contacts are already in the campaign, is it trying to double the contacts and create duplicates?
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Chopper326
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Re: Over the limit? Part

Post by Chopper326 »

I understand.

If you want to add 689 contacts, you can put them into a new tag.

The system looks at the total number of contacts in the tag and will not allow it to be added if it is over the limit.

I hope this helps you!
Vincenttwo4204
Posts: 25
Joined: Tue Jul 27, 2021 2:35 pm
Website: www.interfusestaffing.net

Re: Over the limit? Part

Post by Vincenttwo4204 »

My computer shut down during out help call, please let me know if we are able to extend my limit.

Also when creating a marketing campaign is there a way to duplicate or copy an existing campaign?
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Dave
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Re: Over the limit? Part

Post by Dave »

We have split your tag into 2 smaller parts so that you can import them into your campaign separately.

The new tag ...part2, contains all contacts that you imported after 2021-10-27.

We are considering adding a feature to duplicate campaigns in a future version as more users are needing this functionality.
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