How do I change the currency in my shop?

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Stephanieo2940
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How do I change the currency in my shop?

Post by Stephanieo2940 »

I live in Canada, but most of my clients and expenses are in the USA, so I want to set my currency to USD. I'm having trouble figuring out where in the interface to do that; what are the steps for changing my shop's currency?

Thanks in advance.
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Dave
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Re: How do I change the currency in my shop?

Post by Dave »

I am looking at your website and I am seeing USD dollar signs. Can you provide more information about where you are not seeing USD?
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Stephanieo2940
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Re: How do I change the currency in my shop?

Post by Stephanieo2940 »

Someone purchased my 1 Month Program Builder book on this page: https://www.coachclientconnection.com/1 ... lder-Book/

Here's the product link: https://www.coachclientconnection.com/1 ... ook-b1011/

I thought the currency was set to USD, but when I checked PayPal, I'd gotten $30 CAD.

I just looked at the product setup page again, as well as the Administrator page, the Payment Methods page, and the Store page, and I see no option to change the currency.
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Dave
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Re: How do I change the currency in my shop?

Post by Dave »

It sounds like your paypal account is configured for CAD as the default currency.

The majority of the currency settings are managed by paypal as you can read more about here:
https://www.paypal.com/us/brc/article/h ... ss-account

Can you provide a screenshot of your settings on this page:
https://www.paypal.com/businessmanage/p ... s/payments
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Stephanieo2940
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Re: How do I change the currency in my shop?

Post by Stephanieo2940 »

Hi, Dave,

Sorry for getting to this so late; I've had a lot to juggle lately.

That first link (https://www.paypal.com/us/brc/article/h ... ss-account) doesn't actually lead to an article. It just leads to the business resource center in general. After doing some searching, I found this: https://www.paypal.com/us/cshelp/articl ... al-help116. I set USD as my primary currency; hopefully that will work. I'll (try to) test this next time I attempt a test purchase.

Here's the screenshot you requested:
PayPal business preference settings.png
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