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Removing a certain domain and seeing all contacts for a domain at once

Posted: Tue May 23, 2023 11:39 am
by Jerome4419
Hello - I was just on a call with Chopper and he suggested I write this question down in the forum since the technical team was busy working on another issue. I have a couple of issues.

1. I need to do a bulk suppression for a certain domain in my account. They were uploaded on several different csv. files and I have no way of going back and figuring out which ones exactly. The domain is @smithgroup.com

2. Is there a way to search for all emails that are on a certain domain? Currently when I use the search bar and press "more" the list is limited to 20 contacts. Can this be increased to show all? If I search for @smithgroup.com, it only shows me 20 and I know there are more.

Thanks,

Jerome

Re: Removing a certain domain and seeing all contacts for a domain at once

Posted: Tue May 23, 2023 12:29 pm
by Dave
A new tag named "smithgroup" has been created in your account and it contains all emails at smithgroup.com.

All contacts in this group have been removed so that they will not receive emails.

When you view the records, you will see that they can not receive emails by the yellow and red icons like this:
Screenshot from 2023-05-23 14-28-02.png
Screenshot from 2023-05-23 14-28-02.png (4.51 KiB) Viewed 1239 times

Re: Removing a certain domain and seeing all contacts for a domain at once

Posted: Tue May 23, 2023 2:25 pm
by Jerome4419
Thanks for the help. I appreciate it. Is there a way for me to perform this function in the future? Also, will I be able to view more than 20 contacts when searching a domain?

Re: Removing a certain domain and seeing all contacts for a domain at once

Posted: Wed May 24, 2023 7:26 am
by Dave
Are you still having an issue with seeing more than 20 results?

Re: Removing a certain domain and seeing all contacts for a domain at once

Posted: Wed May 24, 2023 5:15 pm
by Jerome4419
I just checked, looks like I can now see all of them. Thanks! Is there a way for me to do a bulk suppression on an individual domain?