Coupon codes not working properly

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Lfrailey173
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Coupon codes not working properly

Post by Lfrailey173 »

Testing coupon codes for our BFCM sale by creating shopping carts and applying the code...this works just fine. The issue is when a customer were to try and add another code to see if they can stack discounts...the total then does not calculate correctly. Then if the customer goes back and inputs the first code the total populated is different again. If you keep trying one code and then the other each time the shopping cart total gives you a different total. The two coupon codes I tested were OKRAW20 for 20% off and KAUAI15 and ALOHA15 both for 15% off.

Did a screenshare with Chopper and he is escalating issue to level to, he took a number of screenshots and requested I post in the forum so level 2 can get back to us when it's resolved.

Thank you Chopper!
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Brads326
Support Team
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Joined: Tue Dec 12, 2017 10:06 am
Website: www.allprowebtools.com

Re: Coupon codes not working properly

Post by Brads326 »

Thank you for reporting this issue. It has now been addressed.
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