"Send Test Email" feature is not working

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Trannum3487
AllPro Expert
AllPro Expert
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meble kuchenne Mikołów Knurów Czechowice-Dziedzice
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Website: www.socialreachagency.com

"Send Test Email" feature is not working

Post by Trannum3487 »

Greetings,

For this specific install ID: 4108, I noticed our SMTP settings were lost. I did all the required SMTP settings again on Saturday to send emails out. Can you confirm why these were lost?

Another thing is We are unable to use the "Send Test Email" feature we have for testing our Email Templates. When I send a test email it says, Email sent out but the receiver does not receive the email.

However, when I go to one of the contacts and try to send an email template by using the "New Email" button then it goes out and the receiver receives the email. Why it is happening?

Kindly help with this.

Thanks
Trannum3487
AllPro Expert
AllPro Expert
Posts: 45
Joined: Mon Apr 19, 2021 8:27 am
Website: www.socialreachagency.com

Re: "Send Test Email" feature is not working

Post by Trannum3487 »

I have already tried the Schedule Email feature too, Emails are not sent out with that too. it is quite urgent to fix. Kindly consider and process my request.
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Pichamon326
AllPro Provider
AllPro Provider
Posts: 21
Joined: Thu Jun 10, 2021 9:15 am
Website: www.allprowebtools.com

Re: "Send Test Email" feature is not working

Post by Pichamon326 »

Please try your test email again and you will see more information about how to configure your account so that the email will send succesfully.
Chiming4250
Posts: 2
Joined: Tue Jan 11, 2022 9:28 am
Website: regiisrecruiting.greatmockup.com

Re: "Send Test Email" feature is not working

Post by Chiming4250 »

I'm having the same issue. It said email verify needed...also I have been trying to send schedule and marketing campaign for the last two day and it's sending.

Please help!
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Kayla326
Support Team
Support Team
Posts: 33
Joined: Wed May 27, 2020 11:29 am
Website: www.allprowebtools.com

Re: "Send Test Email" feature is not working

Post by Kayla326 »

Your question has been answered here: viewtopic.php?f=1&p=10963#p10963
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