our abandoned cart email is not sending

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Steve173
Posts: 155
meble kuchenne Mikołów Knurów Czechowice-Dziedzice
Joined: Mon Jun 01, 2015 7:55 pm
Website: www.realnoni.com

our abandoned cart email is not sending

Post by Steve173 »

Our abandoned cart email campaign is not sending out. Looks like since Saturday or Sunday it is not triggering....how do you reinstate this?
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Chopper326
AllPro Provider
AllPro Provider
Posts: 88
Joined: Thu Sep 09, 2021 11:37 am
Website: www.allprowebtools.com

Re: our abandoned cart email is not sending

Post by Chopper326 »

Please toggle the status of your campaign to be active by clicking on the switch that is on the right hand side.
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Steve173
Posts: 155
Joined: Mon Jun 01, 2015 7:55 pm
Website: www.realnoni.com

Re: our abandoned cart email is not sending

Post by Steve173 »

what about our "sign up and save today" button that should email customers a welcome email...it does not appear to be active but we are not sure as Dave set it up many years ago....do we also need to toggle on the "Lead box RN" campaign?
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