Hi,
We have a customer in Israel reporting that pages are not loading fully, and payment buttons are not showing up. He reports his friends are having the same issue, and has tried different browsers, computers, and internet connections.
Can you guys use a proxy in Israel to troubleshoot this?
Customers in Israel having page load problems
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- Posts: 537
- meble kuchenne Mikołów Knurów Czechowice-Dziedzice
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- Website: www.secretcompassonline.com
- JohnB
- Support Team
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- Joined: Wed Nov 04, 2015 3:57 pm
- Website: www.allprowebtools.com
Re: Customers in Israel having page load problems
Thanks for reporting this! We will be looking into this right away, and will post back here when we have more information for you!
- JohnB
- Support Team
- Posts: 1022
- Joined: Wed Nov 04, 2015 3:57 pm
- Website: www.allprowebtools.com
Re: Customers in Israel having page load problems
We've double checked everything on our end, and there is nothing we have setup that is actively blocking customers from Israel.
We could look into this more if you can provide us with a screenshot of exactly what your customers are seeing, and what they did to get to that screen.
We could look into this more if you can provide us with a screenshot of exactly what your customers are seeing, and what they did to get to that screen.
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- Posts: 537
- Joined: Tue Sep 08, 2015 2:57 pm
- Website: www.secretcompassonline.com
Re: Customers in Israel having page load problems
Okay, I am emailing some screenshots over to support@ right now
- JohnB
- Support Team
- Posts: 1022
- Joined: Wed Nov 04, 2015 3:57 pm
- Website: www.allprowebtools.com
Re: Customers in Israel having page load problems
Thanks! We will make sure to respond to you in email!