We have a customer (or potential customer) in the system under email zo********il.com
However, when we try to enter his contact info (name and address) nothing gets saved. We are entering info and clicking on the check button which should be saving things.
contact info not saving
-
- Posts: 537
- meble kuchenne Mikołów Knurów Czechowice-Dziedzice
- Joined: Tue Sep 08, 2015 2:57 pm
- Website: www.secretcompassonline.com
- Dave
- Support Team
- Posts: 1221
- Joined: Wed May 11, 2011 10:30 am
- Website: www.allprowebtools.com
- Contact:
Re: contact info not saving
I just logged into your account and changed the name to "Dave Testthisout" - it worked right away. I would suggest checking your Internet connection.
-
- Posts: 537
- Joined: Tue Sep 08, 2015 2:57 pm
- Website: www.secretcompassonline.com
Re: contact info not saving
Contact ID 12723? when I look at it I still do not see a name. Shane let me know he is seeing the same thing too and he is working remotely today from a totally different connection.
- JohnB
- Support Team
- Posts: 1022
- Joined: Wed Nov 04, 2015 3:57 pm
- Website: www.allprowebtools.com
Re: contact info not saving
Could you check again please? That particular record did not have a "main" contact info, but it should be corrected, and you should see some contact information that you can edit now!