ebay tool creating multiple listings

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Andy1735
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ebay tool creating multiple listings

Post by Andy1735 »

All the relistings today are getting listed more than once. This is a violation of Ebay policy. What is going on?
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Dave
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Re: ebay tool creating multiple listings

Post by Dave »

This may be related to your previous post here: http://www.allprowebtools.com/forum/vie ... 9efb#p7118

Can you provide the names of one or two products that have been listed twice?

Are these items that are being reposted the same as the ones that you re-listed as stated here: http://www.allprowebtools.com/forum/vie ... 9efb#p7118
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Re: ebay tool creating multiple listings

Post by Andy1735 »

items 1670, 2924, and 6371 all got listed twice.

1670 did not get sold while we were banned, so I doubt that is the issue.
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Re: ebay tool creating multiple listings

Post by Dave »

Thank you for the additional information on this. As we continue to track this issue, the answers to these additional questions would help:

Is AllProWebTools currently reposting these same items every hour? or did it only try to re-post once?

What time did it try to re-post these items?

Was there only these 3 items that were duplicate posted?
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Re: ebay tool creating multiple listings

Post by Andy1735 »

I got the email confirmation from ebay for all three of them at 8:42 am. That seems to be the only time it posted these - it has not continued to try to repost these.

8:42 is a strange time. Usually the system is reading orders and reposting on the hour, and I get the confirmation at 2 or 3 minutes after. So I would have expected the emails at 8:03. I have seen the time be off very occasionally before.

These are the only ones with duplicates, but we haven't had a sale come in since then so I have not been able to check on something more recent.
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Re: ebay tool creating multiple listings

Post by Dave »

We have tracked down the source of this issue. A full explanation is available here: http://www.allprowebtools.com/forum/vie ... a8dd#p7181
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Re: ebay tool creating multiple listings

Post by Andy1735 »

Ah cool, glad to know it's figured out. Thanks!
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