The "resolve cart" button on abandoned carts is not working when we are in a customer's individual profile. When you click the shopping cart icon with the arrow nothing happens. However when we go to the dashboard and find the cart and click the button it resolves the cart. Can we get the option to resolve in a customer's profile fixed as scrolling through days of the dashboard to find a cart that needs resolving is not so convenient thanks!
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- Posts: 352
- meble kuchenne Mikołów Knurów Czechowice-Dziedzice
- Joined: Thu Oct 23, 2014 4:16 pm
- Website: www.realnoni.com
We will be happy to look into this issue for you. Can you provide an example of a buyer id that has not yet been resolved?
buyer 23305 and 11986
Thanks for reporting this. This issue has now been addressed. It may take 24 hours for the update to propagate.