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Customer cannot access our website

Posted: Tue Jul 28, 2020 7:33 pm
by Lfrailey173
Hi!
We have a customer who has been trying for a few days to place an order on our website. When he types in our URL he get this error "73.190.80.214 Access Error # 7", he has tried both mobile and desktop with no luck. Any ideas on how we can help him?