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thumbnails does not show for a particular client

Posted: Tue Apr 20, 2021 11:09 am
by Trannum3487
Hello AllProWebTools Support,

I am facing an issue with a particular client website. I can not see any thumbnail for the images I upload. Each time I need to download the image to check which image is that, as only the image name appear on File Manager. Remembering name of images is hard. Can you please assist with this as soon as possible?

Website link : http://ads.paverrestorationfl.com/

For your reference I have also attached screenshot. let me know if you want anything else.

Thank you.

Image

Re: thumbnails does not show for a particular client

Posted: Thu Apr 22, 2021 5:22 am
by Dave
This is caused by removing the "SSL Certificate" from your website.

You can add the SSL Certificate back by following the instructions here: https://www.allprowebtools.com/Free-SSL/

Re: thumbnails does not show for a particular client

Posted: Mon Apr 26, 2021 10:24 am
by Trannum3487
Thank you for your reply.
we did not remove it, as it was never added.

Re: thumbnails does not show for a particular client

Posted: Mon Apr 26, 2021 10:34 am
by Dave
When you add it, the problem will be resolved.