Fonts not the same on email vs. web url link

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Deanna4034
Posts: 14
meble kuchenne Mikołów Knurów Czechowice-Dziedzice
Joined: Fri Sep 25, 2020 2:07 pm
Website: www.deannasnyder.com

Fonts not the same on email vs. web url link

Post by Deanna4034 »

My newsletter is showing discrepancies in the email vs. the "trouble viewing this email" click here URL link at the bottom of the APWT email. The Helvetica font is on the email. A Times Roman or other serif font is showing in the link.

https://www.deannasnyder.com/mail-templ ... sendid=294

The WEC email seems to have the correct font on the url and in the email: https://www.wecorlando.com/mail-templat ... 4&sendid=2

Image

Thanks for your help!
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Chopper326
AllPro Provider
AllPro Provider
Posts: 63
Joined: Thu Sep 09, 2021 11:37 am
Website: www.allprowebtools.com

Re: Fonts not the same on email vs. web url link

Post by Chopper326 »

When we were on the screenshare together, we discovered that you’ve been using Helvetica font for deannasnyder.com email and Arial font for WEC email.

We found out that when you change the font to Arial, the font display properly on the browser.
Deanna4034
Posts: 14
Joined: Fri Sep 25, 2020 2:07 pm
Website: www.deannasnyder.com

Re: Fonts not the same on email vs. web url link

Post by Deanna4034 »

Thanks, Tommie and Chopper for your help in sorting this out. Who knew fonts could be so persnickety!
Have a great day.
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