Customer order history not accurate

We appreciate your feedback - please let us know how we can improve AllProWebTools.
Post Reply
Steve173
Posts: 174
meble kuchenne Mikołów Knurów Czechowice-Dziedzice
Joined: Mon Jun 01, 2015 7:55 pm
Website: www.realnoni.com

Customer order history not accurate

Post by Steve173 »

Hi!
Can you please look at the customer order history as with the latest update it is not displaying the correct info. For example it is displaying an invoice #62637 under both the "unpaid invoices" section and the "order history" section. This order is not paid so it should only be in the unpaid section?

Also the estimated shipping date this is displaying shows November 2021? The order was just created today Feb 7, 2022...so shouldn't the shipping date be in the future?

Example is buyer 41337
order history issue.jpg
order history issue.jpg (107.34 KiB) Viewed 359 times
User avatar
Natasha326
AllPro Provider
AllPro Provider
Posts: 17
Joined: Fri Nov 19, 2021 12:32 pm
Website: www.allprowebtools.com

Re: Customer order history not accurate

Post by Natasha326 »

The shipping date was referencing the data entered on the following screen:
Screenshot from 2022-02-07 17-46-33.png
Screenshot from 2022-02-07 17-46-33.png (84.07 KiB) Viewed 355 times
I have cleared the date for you so that it will not show anymore.
Post Reply