Website & Webpage Editor aren't functioning properly

We appreciate your feedback - please let us know how we can improve AllProWebTools.
Post Reply
Joined: Sun Nov 10, 2019 1:11 pm
Website: www.parentweenconnection.com

Website & Webpage Editor aren't functioning properly

  • Quote

Post

I was mid-edit today when, while in the Drag Dropr interface on my home page, half of my page content disappeared. The first two pictures show my website at 33% Zoom - I should have links in the top area to About Us, Blog, Events, and Podcast.

Also buttons beneath Trusted Experts, Village, and Foundation are missing.

And the spacing is all kinds of whacky.

The second two pictures show the editor interface.

What's going on?
Attachments
Website Picture1.png
Website Picture2.png
Editor Picture 1.png
Editor Picture 2.png
Support Team
Support Team
Website: www.allprowebtools.com
Contact:

Re: Website & Webpage Editor aren't functioning properly

  • Quote

Post

Please provide the page id or the URL in the web browser for the webpage you are having trouble with so we can assist you further.
Support Team
Support Team
Website: www.allprowebtools.com
Contact:

Re: Website & Webpage Editor aren't functioning properly

  • Quote

Post

We are forwarding your issue to the DragDropr software developer here: https://www.dragdropr.com/

The DragDropr page ID# is: 11ff544c-4d10-11ea-9bcc-0242ac140009 and can be found at this link: https://app.dragdropr.com/dashboard/pro ... 0009/pages

While we wait for a reply from DragDropr, you can restore your webpage to the way it looked in the past with the options at the bottom of this page:

https://c3814.allprowebtools-s1.com/con ... .php?id=15
Screenshot from 2022-10-24 11-38-47.png
Website: www.parentweenconnection.com

Re: Website & Webpage Editor aren't functioning properly

  • Quote

Post

Thanks for fowarding it on... I totally forgot about the prior version option. Unfortunately, because I save my work frequently, none of those is actually a fully-functional version. :(

Any idea what typical turnaround time is with DragDropr? I can't afford to have my freakin' home page down like this - and it's already been 3 days. I may just have to redo the whole thing today. :(
Support Team
Support Team
Website: www.allprowebtools.com
Contact:

Re: Website & Webpage Editor aren't functioning properly

  • Quote

Post

We can restore your webpage to much farther back then you see in the list. Can you provide a date and time that you would like the page restored to? Please note that the restored page cannot be edited, we still need DragDropr to assist with this issue.
Website: www.parentweenconnection.com

Re: Website & Webpage Editor aren't functioning properly

  • Quote

Post

Don't worry about it - I recreated the page yesterday. I have some big stuff coming this week and needed to make sure that it was functional. :)
Post Reply