Email Template Freezing
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- Joined: Fri Sep 25, 2020 2:07 pm
- Website: www.deannasnyder.com
Email Template Freezing
The Email Template (Deep Dive Into Essential Oils) is freezing at a certain point in the body of the email. Please help!
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- Support Team
- Website: www.allprowebtools.com
- Contact:
Re: Email Template Freezing
It looks like the email content was copied from another source. The copied information included control characters (letters that are not found on your keyboard) that were interfering with the web browsers ability to display them. We have removed the control characters from your email #80.
If you have created other versions of this email by copying from the same source, you will experience the same issues.
To prevent the problem in the future, we recommend that you paste using the keys: ctrl+SHIFT+v (or Command + Shift + V on mac). By holding the shift key, you can eliminate all control characters from the paste operation. This will remove all formatting such as bold text, underlines, bullet points, etc. But that is because the control characters that make these features work in Google Docs, Microsoft, Word, PDFs, etc are NOT compatible with email and website protocols. It is better to copy the text un-formatted and use the email editor provided to change the text size, underline, add bullets, etc - because the editor adds the correct control characters that are compatible with email and web pages.
This article explains more about this: https://www.inverse.com/input/guides/wh ... ter-emails - Support Team
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- Website: www.deannasnyder.com
Re: Email Template Freezing
Thank you!! I appreciate the feedback and help.