Puctuation is corrupted throughout my APWT system.

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AllPro Provider
AllPro Provider
Joined: Wed Jun 01, 2016 1:49 pm
Website: www.coachclientconnection.com
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Puctuation is corrupted throughout my APWT system.

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One of your recent updates seems to have gone horribly awry; in both an email AND my website, I've found apostrophes replaced by "’"s.

I also just discovered that images of Xs and checkmarks on one of my pages have been replaced by symbols; see the attached image.

Hopefully this can be fixed soon; who knows how many apostrophes and images in your users' websites and emails have been mutated by this.
APWT image and apostrophe glitch.png
UPDATE:

I took a more thorough look through my APWT system, and sure enough, it's EVERYWHERE. My web pages. My blog posts. My emails. Apostrophes and other punctuation have been corrupted through pretty much the whole system. PLEASE tell me there's a blanket fix for this; manually fixing this one apostrophe at a time would probably take tens of hours that I don't have.
Support Team
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Re: Puctuation is corrupted throughout my APWT system.

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Thank you for reporting this issue caused by a recent server upgrade. We have addressed this issue. Please report back in this thread if you continue to experience any issues with incorrect character encoding.
AllPro Provider
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Re: Puctuation is corrupted throughout my APWT system.

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You're welcome. And thank you for attempting to address this. I looked at some of my emails, and they seem to be fine now, but my website is still corrupted. Here are a few examples of pages where the error persists:

https://www.coachclientconnection.com/M ... les-Ebook/ (See the testimonial under the header "Working with Stephanie improved our conversion rates!")

https://www.coachclientconnection.com/M ... Made-Easy/

https://www.coachclientconnection.com/I ... elf-Worth/

https://www.coachclientconnection.com/S ... s-Instead/

Just by looking at the preview blurbs on my blog, I can see that the problem remains pervasive. https://www.coachclientconnection.com/Blog/

I would appreciate it very much if you could get this fixed before too many of my potential clients see this. Thank you.
Support Team
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Re: Puctuation is corrupted throughout my APWT system.

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We have performed some additional filtering to address the pages that you listed.

Can you provide some direction as to what characters were intended here:

👩"ðŸ‘©"ðŸ‘¦ Create more wealth, impact, and time freedom by serving more of your ideal clients in less time.

💥 Blow your clients' minds with life-changing "Ah, ha!" moments.

😍 Motivate your clients to IMPLEMENT your strategies, so they get results they'll rave to their friends about!

🔧 Make sure your clients have ALL the tools they need to transform their lives.
AllPro Provider
AllPro Provider
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Re: Puctuation is corrupted throughout my APWT system.

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The items in the paragraphs you listed were emojis from this page: https://www.linkedin.com/pulse/add-emoj ... e-tillman/

It looks like there's been some improvement in the website pages, but I still have  symbols where there shouldn't be any. For example, this page has several: https://www.coachclientconnection.com/S ... s-Instead/
Support Team
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Re: Puctuation is corrupted throughout my APWT system.

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We are happy to continue assisting you with automating the process of correcting any incorrect characters. I understand that you used emojis from the linkedin page that you referenced, but I do not know which emojis were originally used. If you can provide this information, I can quickly update all occurrences of each emoji so that they display properly.
AllPro Provider
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Re: Puctuation is corrupted throughout my APWT system.

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Thanks, Dave. I could've sworn I replaced those emojis with dashes after discovering the error; it's a page I've been marketing heavily, so I didn't want to let it stay glitched. Am I remembering wrong, or did my edits get reversed?

I'm not 100% sure which emojis I used. I think they might have been:

💰👩‍👩‍👦⏰ Create more wealth, impact, and time freedom by serving more of your ideal clients in less time.

💥 Blow your clients' minds with life-changing "Ah, ha!" moments.

🗣 Motivate your clients to IMPLEMENT your strategies, so they get results they'll rave to their friends about!

🔧 Make sure your clients have ALL the tools they need to transform their lives.


The square/rectangle glitch is still happening on some pages; for example, the line "He works 1/1, and in a group called "Step into your power with Endre."" on this page: https://www.coachclientconnection.com/I ... elf-Worth/
AllPro Provider
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Re: Puctuation is corrupted throughout my APWT system.

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How is the work on debugging the punctuation system coming? I just checked, and I'm still getting those unwanted box symbols in seemingly random places (see these blog posts for examples):

https://www.coachclientconnection.com/H ... er-Things/
https://www.coachclientconnection.com/S ... s-Instead/
https://www.coachclientconnection.com/I ... elf-Worth/
Support Team
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Re: Puctuation is corrupted throughout my APWT system.

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We are anxious to assist you with this, but I do not see any boxes on the pages you have linked. Can you provide an image of the box in context with the sentence so we can address this for you?

It would also help if you can advise about the browser that you are using: firefox, edge, chrome, safari, etc.
AllPro Provider
AllPro Provider
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Re: Puctuation is corrupted throughout my APWT system.

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Hi, Dave,

I'm currently using Chrome and Windows 10. I just updated to the latest version of Chrome earlier today. Here are some examples of the box glitches, with the page links so you can see where they are:

1.
https://www.coachclientconnection.com/H ... er-Things/
APWT box glitch 1.png
2.
https://www.coachclientconnection.com/S ... s-Instead/
APWT box glitch 2.png
3.
https://www.coachclientconnection.com/I ... elf-Worth/
APWT box glitch 3.png
Support Team
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Re: Puctuation is corrupted throughout my APWT system.

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The screenshots were helpful, 46 boxes were found and removed from your website content.
AllPro Provider
AllPro Provider
Website: www.coachclientconnection.com
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Re: Puctuation is corrupted throughout my APWT system.

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Thank you so much, Dave. I just looked through some of my site pages and blog posts, and so far, it looks like the problem is resolved. I'll let you know if I find any more glitches.
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