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WOM Leads

Posted: Thu Mar 24, 2016 4:43 pm
by Cotubrepair1910
Hey all,

Is there a way for us to view who referred that person on their screen? For example, if Mr Jones referred Ms. Smith. I'd need to be able to go to Ms. Smith's profile and view that reference there. So when I make a follow-up/call all the notes to reference are there.

THANKS for listening!

Re: WOM Leads

Posted: Thu Mar 24, 2016 4:53 pm
by JohnB
Hello,

Here is a video showing how you can track relationship downlines in your CRM. In the case you described, this would allow you to see the relationship between Mr. Jones and Ms. Smith on either of their CRM records.



Please let me know if this does not meet your needs!

Re: WOM Leads

Posted: Fri Nov 04, 2016 4:20 pm
by Rosie2259
We have a client who has referred more than 15 people to us. On the downline, we can only see some. The rest are blocked by the Account Insight box and I can't move it.
I can't seem to find a way around it.
Help!!

Re: WOM Leads

Posted: Fri Nov 04, 2016 4:47 pm
by JohnB
Could you provide me with the id number of the contact you are talking about?

Re: WOM Leads

Posted: Wed Nov 09, 2016 10:31 am
by Rosie2259
Contact ID is 189.
Thank you

Re: WOM Leads

Posted: Wed Nov 09, 2016 10:53 am
by JohnB
Thanks for the example! I'll make sure we look into this for you and I'll post again when I have more information!

Re: WOM Leads

Posted: Wed Nov 09, 2016 12:49 pm
by JohnB
I have some more information for you on this!

First, I would like to say congratulations for having such strong referrals. AllProWebTools didn't really expect any one person to refer that many people, and as a result the chart goes wider than the screen.

We are working to fix this, and will have it addressed in one of the upcoming versions!

Re: WOM Leads

Posted: Fri Nov 11, 2016 10:43 am
by Rosie2259
Thank you for the update.