tag removal

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Connor3197
Posts: 15
Joined: Thu Jan 26, 2017 9:25 pm
Website: connor.myallprowebtools.com

tag removal

Postby Connor3197 » Thu Feb 23, 2017 2:19 pm

I would like to remove several tags that have made it into the tag manager. What is the best process to do this?
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JohnB
Support Team
Posts: 1026
Joined: Wed Nov 04, 2015 3:57 pm
Website: www.allprowebtools.com

Re: tag removal

Postby JohnB » Thu Feb 23, 2017 3:13 pm

You can edit your tags under Contacts->Manage Tags on the left menu.

You can not directly delete a tag, but you can use the Merge Tags to acheive this. Merge Tags will transfer the contacts from one tag, to the other tag, then delete the original tag. It's necessary to Merge instead of Deleting tags in order to make sure contacts are not lost from a tag, which could affect email newsletters you have scheduled.

Feel free to check this video for more information on the Tag Manager:

Scott3487
AllPro Expert
Posts: 5
Joined: Tue Sep 10, 2019 1:57 pm
Website: www.socialreachagency.com

Re: tag removal

Postby Scott3487 » Sun Sep 15, 2019 4:43 pm

Tags can now be deleted. However, tags cannot be deleted if they are attached to a signup box, even if the signup box is deleted.

Would like to be able to delete tags that are not attached to an active signup box.
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Kathlein
Support Team
Posts: 70
Joined: Tue Jul 11, 2017 8:03 am
Website: www.allprowebtools.com

Re: tag removal

Postby Kathlein » Mon Sep 16, 2019 1:49 pm

If you have a deleted signup box, you can access it from the signup box screen by clicking the white button that says "Deleted Sign-up boxes". You can access the signup box there and remove the tag. Then you will be able to delete the tag.

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