Opt In for Automatic Membership Renewal

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Dsnyder3438
Posts: 13
Joined: Mon Feb 12, 2018 12:36 pm
Website: www.wecorlando.com

Opt In for Automatic Membership Renewal

Postby Dsnyder3438 » Tue Aug 20, 2019 3:49 pm

Could a feature of "automatic renewal" opt in be added for membership products? We have a membership for our non-profit organization and some members don't want their credit card on file to be automatically charged at the time of expiration.

Thanks!
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Kathlein
Support Team
Posts: 75
Joined: Tue Jul 11, 2017 8:03 am
Website: www.allprowebtools.com

Re: Opt In for Automatic Membership Renewal

Postby Kathlein » Tue Aug 20, 2019 4:08 pm

Thanks for the suggestion, we will consider this for a future release.

The membership system was designed to allow your members to have access to your services as long as their payments continue to recur.

Your client has control to remove themselves from the membership at anytime (along with the recurring payments) by accessing their "my account" page. From their "my account" screen, they will see their recurring orders - and they will see their membership listed there. There is a "Cancel" button that will allow them to cancel their membership - which will prevent future charges.

They can also remove their credit card that is kept on file (or change the card number) in the top right corner of the "my account" screen.
Dsnyder3438
Posts: 13
Joined: Mon Feb 12, 2018 12:36 pm
Website: www.wecorlando.com

Re: Opt In for Automatic Membership Renewal

Postby Dsnyder3438 » Wed Aug 21, 2019 6:52 am

Thank you! I will let our board know this suggestion.

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