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Automatic responder for marketing campaign

Posted: Tue Aug 10, 2021 1:09 pm
by Ericka4198
Hi, I have two questions:

1. If I receive an automatic responder reply i.e. out of office reply, does that count as a reply and remove the contact out of the campaign? If yes, how do I get them back in the campaign?

2. Is there a way to see who actually received the emails that were sent in an email blast like their actual name or email address? I had a little over 400 set with 200 per hour but it shows scheduled emails were sent and the total number sent/unsubscribed doesn't total the number I scheduled.

Re: Automatic responder for marketing campaign

Posted: Wed Aug 11, 2021 8:00 am
by Pichamon326
1. The automatic responder reply doesn't count as a reply and will not remove them from campaign. You can see who "unsubscribed" the campaign by email filter on workflow timeline. Here's how: ... e-Updates/

2. Yes, you can see who received the email that sent out as opened and unopened. Also unsubscribes list which it will show their name and email address. Here's how: