Missing Photo/Information from Member Directory on Web Site

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Joined: Fri Sep 15, 2017 6:33 pm
Website: www.brcdenver.com

Missing Photo/Information from Member Directory on Web Site

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A profile with photo and information previously was on the Member Directory for a particular person, and now the information has disappeared. I have gone into the "Sign In as a Buyer" and there are no options for this person to add a photo or accompanying information. Where did the information disappear to? (See attachments)
Screenshot (192).png
Screenshot (191).png
Also, on my personal account, there are words appearing on the left-hand side of the page. Have no idea what this jibberish is.
Screenshot (190).png
Look forward to getting these resolved.
Support Team
Support Team
Website: www.allprowebtools.com
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Re: Missing Photo/Information from Member Directory on Web Site

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Your client is 14 days past due on their annual payment with you. You have the system configured to remove listings when your customers are no longer paying their annual dues.

You can see this information by clicking this link: https://c2865.allprowebtools-s1.com/con ... hp?id=4682
Website: www.brcdenver.com

Re: Missing Photo/Information from Member Directory on Web Site

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Post

Your client is 14 days past due on their annual payment with you. You have the system configured to remove listings when your customers are no longer paying their annual dues.

You can see this information by clicking this link: https://c2865.allprowebtools-s1.com/con ... hp?id=4682
How can we change this configurement? Where do I go? Some people are a few days past due; others are past due for a longer period, but we don't want their photo and contact information to disappear from our member directory.