Welcome to AllProWebTools!
We’re committed to helping you get set up as quickly and efficiently as possible, so we give all new users a little support time bonus for the first 30 days of using the software. During your first month with AllProWebTools, you get 4 hours of free screenshare and chat support!
To access a screenshare, click the “Support” button from your console, select “Live Support Options,” and then click “Start a screenshare.” Here is a video to help you access support:
Premium Support Options
Every AllProWebTools user gets 30 minutes of Premium support each month, which may be used in screenshare and online chat. Those 30 minutes do not roll over each month, so use them up! If you have purchases additional minutes, we will use up all of your free minutes before using your paid minutes. Paid minutes DO carry month over month until they have been used.
Premium Support hours: Mon - Fri 9am - 4:45pm Central Time
To get more Premium support time, you can add more minutes to your support plan. Any additional minutes you buy do roll over month to month, and can be used anytime in the future.
- Log into your AllProWebTools console and click “Support”
- Click “Live Support Options”
- Click the plus sign next to the time you have remaining and add however many minutes you think you’ll need. Minutes are cheaper the more you buy!
|Time Added:||30 minutes||60 minutes||120 minutes||240 minutes||480 minutes|
Please note: All Support Minutes have no cash-value and are non-transferable, non-refundable, and cannot be used for any services other than support.