A Better Way to Give Support

By: Casey Sutton Thursday July 2, 2020 comments Tags: support, small business

How often does this happen to you? Something that you have spent your hard earned money on is no longer working as it's supposed to. You resign yourself to calling the company after trying to fix it yourself, the line only ringing once or twice before picking up, but your excitement is short lived as you realize the worst -

It's another automated system.

So you press '1' for English, and '5' for a department to help you, and you say a prayer for you poor ears as your are forced to listen to another poorly recorded sample of songs on loop, interrupted every so often by another one of the company's ads.

Everyone has a story about their experience dealing with customer service or support over the phone, about jumping through hoop after hoop just to talk to something other than a machine!

Your Business is Important to Us

AllProWebTools' support is better than that. We don't bother with emails, we don't care about automated messages; we care about you. We offer unique, award-winning support, with our greatest advantage over our competitors - real human support.

Just one click and you will be face-to-face with one of our Support Techs. We don't use your typical ways of getting you the support you need, like:

  • Phone calls
  • Email
  • Social Media
  • Ticketing Systems

Our technicians will be able to assist you personally to get you the help you need. With our screenshare support, we can personally show you how to fix it.

And, our average support time from call to solution is just 8 minutes!

No more wait, no more fuss - just the relief that someone is here to help.

Why All This Effort?

We offer all these support options to you because we care. We know that there is a lot to learn, and that's why we strive to give you the best support. With this knowledge and with your better understanding of AllProWebTools, the growth of your business is limitless.

 

Casey Sutton

About the Author: Casey Sutton

Casey Sutton is the resident writer for AllProWebTools, and a published author. When she emerges, blinking from her grotto, she spends her time cultivating her creativity by playing D&D, falling during ice skating, and aspiring to become a 'bench-pressing goddess'. 





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