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Why Are There So Many CustoMonsters These Days?

For as long as humans have been exchanging goods and services, there have been dissatisfied customers . But does it seem to you that customers today are on a shorter fuse? Theyre more easily... Read More

By: Dave Kramer Wednesday January 6, 2016 comments Tags: CustoMonster, customer service, customer retention

Become a Customer Service Superhero

Sometimes, it feels like to be a successful small business owner, youd have to have superpowers. Theres so much to do in a day, and theres so little time to do it. Add to that the fact that... Read More

By: Andrea Lotz Tuesday March 24, 2015 comments Tags: customer service, crm